[x] Name of submitter (if applicable)
Submitter: Derrick Smith @ VA Atlanta
[x] If the submitter is an editor, send them links to any relevant KB articles for the VAMC product. Let them know that facility changes can take between 75 days and 4 months after submitting a request, according to VAST administrators.
KB article: "How Do I Update My VAMC Facility's Basic Location Data?"
What happens: The name change is made in VAST, that syncs to Lighthouse which syncs to Drupal.
[x] 1. Check that the title change in name field on the VAMC node has shown up in Drupal.
[x] 2. Create a URL change request, changing the entry from the old facility URL to the new facility URL. (Note: The URL change request ticket blocks the completion of this ticket.)
(Redirects deploy weekly on Wed. at 10am ET, or by requesting OOB deploy (of the revproxy job to prod) in #vfs-platform-support. Coordinate the following items below and canonical URL change after URL change ticket is merged, deployed, and verified in prod.)
CMS engineer steps
[x] 3. Execute the steps of the URL change request ticket from step 2.
Intake
[x] What triggered this runbook? (Flag in CMS, Help desk ticket, Product team, VHA Digital Media) Trigger: Flagged facility
[x] Link to associated help desk ticket (if applicable) Help desk ticket: https://va-gov.atlassian.net/browse/VAHELP-5534
[x] Name of submitter (if applicable) Submitter: Derrick Smith @ VA Atlanta
[x] If the submitter is an editor, send them links to any relevant KB articles for the VAMC product. Let them know that facility changes can take between 75 days and 4 months after submitting a request, according to VAST administrators. KB article: "How Do I Update My VAMC Facility's Basic Location Data?"
[x] Link to facility in production: Facility link: https://prod.cms.va.gov/atlanta-health-care/locations/tucker-va-clinic
Acceptance criteria
VAMC Facility name change
CMS help desk steps
What happens: The name change is made in VAST, that syncs to Lighthouse which syncs to Drupal.
https://github.com/department-of-veterans-affairs/va.gov-cms/issues/13395
(Redirects deploy weekly on Wed. at 10am ET, or by requesting OOB deploy (of the revproxy job to prod) in #vfs-platform-support. Coordinate the following items below and canonical URL change after URL change ticket is merged, deployed, and verified in prod.)
CMS engineer steps
CMS Help desk (wrap up)
Team
Please check the team(s) that will do this work.
CMS Team
Public Websites
Facilities
User support