New VAMC Facility: Detroit VA Medical Center-Valor Center

[stefaniefgray]

Intake

• [x] What triggered this runbook? (Flag in CMS, Help desk ticket, Product team, VHA Digital Media) Trigger: Flagged Facilities view -- see updated spreadsheet https://docs.google.com/spreadsheets/d/1TR-5sEWaEj8GsyHYCPYbaylIRQDnXDVsGp80O8YLESw/edit#gid=0

• [x] Link to associated help desk ticket (if applicable) Help desk ticket: https://va-gov.atlassian.net/browse/VAHELP-5704

• [x] Name of submitter (if applicable) Submitter: Stefanie Gray

• [ ] If the submitter is an editor, send them links to any relevant KB articles for the VAMC Facility product. KB articles:

• [x] Link to facility in production: Facility link: https://prod.cms.va.gov/locations/detroit-va-medical-center-valor-center Facility Locator link: https://www.va.gov/find-locations/facility/vha_553A4

Acceptance criteria

New VAMC Facility

Please refer to the Knowledge Base article titled "How do I add a facility to my health care system?" for more information: https://prod.cms.va.gov/help/vamc/about-locations-content-for-vamcs/how-do-i-add-a-facility-to-my-health-care-system

CMS help desk steps

• [x] 1. Become aware that the new facility is now on the Facility API (typically, via a Flag, but this may come in as a helpdesk ticket).
• [ ] 2. If the editor has followed the steps from the above Knowledge Base article and included which section and VAMC the facility belongs to (i.e. VA Pittsburgh), great! Proceed to step 3. If not, please check with the editor or VHA digital media regarding what section and VAMC it belongs to.
• [ ] 3. Updates the Section (default is "VAMC facilities", but it should be a VAMC system in a VISN) and VAMC system field accordingly.
• [ ] 4. Communicate with editor (cc VHA Digital Media) to give them go-ahead to complete the content, with this KB article. (See sample notification email below)

[@TODO: Update email template]

Email template

``` Hello! You should now be able to edit the draft page for this facility, located at [LINK TO NEW FACILITY DRAFT PAGE ON PROD] Important: Please make sure that all relevant steps listed within the “How do I add a facility to my health care system?” Knowledge Base article have been completed: https://prod.cms.va.gov/help/vamc/about-locations-content-for-vamcs/how-do-i-add-a-facility-to-my-health-care-system Once finished, please save this page (and all related VAMC Facility Health Service pages) in the moderation state “Draft." Please do not save them as “Published.” Please let us know when your draft content is complete, so that we can wrap up the technical process from our end before publishing the new facility to VA.gov. Thanks! ```

• [ ] 5. Create a URL change request, changing the entry from the old facility URL to the new facility URL. (Note: The URL change request ticket blocks the completion of this ticket.)

https://github.com/department-of-veterans-affairs/va.gov-cms/issues/13401

(Redirects are released Wednesday afternoons, so coordinate the following items below and canonical URL change around that timeframe.)

• [ ] 6. When editor has prepared content and let help desk know, reassign this issue to appropriate CMS engineer on Product Support team, for bulk publishing.

CMS engineer steps

• [ ] 7. CMS engineer executes the steps of the URL change request ticket from step 5.
• [ ] 8. CMS engineer bulk publishes nodes and facility.
• [ ] 9. CMS engineer edit facility node and remove New facility flag and save node.
• [ ] 10. Let help desk know this has been done.

CMS Help desk (wrap up)

• [ ] 11. Notify editor and any other stakeholders.

Team

Please check the team(s) that will do this work.

• [ ] CMS Team
• [ ] Public Websites
• [x] Facilities
• [x] User support

[stefaniefgray]

Editor in VAHELP-5704: "The Detroit VA VALOR Center is a residential treatment facility that should not be added to our live site. I will notify you if this status changes."

[stefaniefgray]

"New Facility" flag is removed, menu link is removed under VA Detroit "Locations" menu

Closing and can re-open in the future if needed