Key Result department-of-veterans-affairs/va.gov-team#2: Search performance will be measurable by facility type and “category of care” by April 1, 2020.
Key Result department-of-veterans-affairs/va.gov-team#3: The rate of search refinements for VA Health will be 2% or lower by July 1, 2020.
Objective 2: Reform Community Care
Key Result department-of-veterans-affairs/va.gov-team#1: The rate of search refinements for Community Care will be at parity with VA facility searches by July 1, 2020.
Key Result department-of-veterans-affairs/va.gov-team#3: A baseline for the percentage of users searching for urgent care who download the benefit PDF will be established by March 15, 2020.
Objective department-of-veterans-affairs/va.gov-team#3: Improve Data quality
Key Result department-of-veterans-affairs/va.gov-team#1: The number of missing expected data elements will decrease by 50% by March 15, 2020.
Product Outline
High Level User Story
As the Facility Locator team, we need to support our users through tasks which
OKR
Objective department-of-veterans-affairs/va.gov-team#1: Improve Veteran experience
Objective 2: Reform Community Care
Objective department-of-veterans-affairs/va.gov-team#3: Improve Data quality