Closed davidmpickett closed 1 year ago
Reviewing this ticket while thinking about how we work on milestones / backing out a timeline from Dec launch, so suggested some ACs in ticket body, @davidmpickett / @xiongjaneg . Edit at wiil.
Two UX user considerations:
The page displaying this information would ideally look the same in the short term vs. long term, whether Drupal or Lighthouse provides the data. The difference would be the backend source of data.
Assumption: For example, VAMC Pittsburgh's data is on VAMC Pittsburgh's page (facility data is presented on the facility's page). So the Veteran doesn't need to go find a facility's data elsewhere.
@thejordanwood I added some specific considerations to the ACs to narrow down the many, many options for the Veteran experience, independent of how we get the data on the backend. Please let me know if you have any questions. Thank you!
The current assumption is that data will be updated on a monthly basis. So Pittsburgh's data, wherever it is presented, will show police activity stats for the month of Sept., and on and on.
Still awaiting info from the vendor on the granularity of that data, such type of offense, etc.
@xiongjaneg Here are some design considerations for each option. Overall, I think my preference would be to create a sub-page, but we can make either work.
Pros:
Cons:
Pros:
Cons:
@aklausmeier Feel free to add any additional thoughts!
Nice deep dive @thejordanwood. Based on what we know to date where each facility will have it's own dashboard and keeping possibilities open post-MVP, a sub-page with link under About us in side nav appears to be the clearest path for the user. *Hopefully we can lock in location of the facility police within the nav so this does not vary by facility.
Note: a sub-page refers to a VAMC system sub-page currently. There isn't currently any sub-pages per facility.
@xiongjaneg stub a ticket for follow up design for VAMC system sub-page for Police. Menu consideration TBD and not a blocker for sub-page design. DONE #15376
Problem Statement
Legislation passed in 2022 requires VAMC websites to include data about VA police activity. Deadline: One year after the enactment (December 2022), the Secretary shall report to Congress on the implementation of all provisions of amendments to 38 USC 902, which includes the publishing of arrest and ticketing data.
How might we
Please see additional information in the Initiative brief - Background
Early data thoughts Based on the legislation, we expect to display the following details - more information will be available pending technical discovery
Michelle requested the following data fields 8/31
For a given facility - Date/time period for data - total number of calls/incident reports - types of calls, if available (such as reports of crime/suspected crime vs requests for service) - number of arrests resulting from those interactions - of those arrests, the total number resulting in prosecution, ticketing, and/or other actions - number of tickets issued - type of citation, if available - total numbers of incidents in which force was used - type of force, if available - number of incidents in which weapons were discharged by an officer - number of complaints regarding Department police officers - of those complaints, how many resulted in investigation - of those investigations, how many resulted in disciplinary actions - direct contact information for the police force of the facility - if different, contact information for a Police force POC from whom to request additional details about police interactionsResources for additional context
- [Story about the relationship between New Jersey law enforcement departments and the Wilmington VA Medical Center Police in a Veterans Response Team collaboration](https://www.va.gov/wilmington-health-care/stories/veteransresponseteam/) - [Quick action by Wilmington VA Police saves Veteran](https://www.va.gov/wilmington-health-care/stories/quick-action-by-wilmington-va-police-saves-veteran) - [K9 story]( https://www.va.gov/boston-health-care/stories/meet-belle) - [Police officer recognized for assisting Veteran in crisis](https://www.va.gov/tennessee-valley-health-care/stories/police-officer-recognized-for-assisting-veteran-in-crisis/) - [Veteran Mental Health Evaluation Team at VA Greater Los Angeles Healthcare System](https://www.va.gov/greater-los-angeles-health-care/stories/va-police-social-workers-team-up-to-prevent-veteran-suicide/) - [Press release about the impact on health care utilization](https://www.va.gov/wilmington-health-care/news-releases/va-and-law-enforcement-collaboration-leads-to-increase-in-health-care-utilization-study-finds) - Example VA Police detail pages - [VA Oklahoma City health care](https://www.va.gov/oklahoma-city-health-care/programs/va-police/) - [VA Northern California health care](https://www.va.gov/northern-california-health-care/programs/va-police/) (also linked from Sacramento VAMC's Prepare for your visit “Security” accordion)Examples
We have a short runway for figuring out how to access, represent, and visually display this important data. I did a quick search and learned that other jurisdictions, education, and healthcare settings have grappled with this same problem. We may be able to leverage their approaches to formulate our best guess on an MVP solution for our Veteran and beneficiary audiences.
Existing Facility patterns
This data is presented in health service accordions
[Private Zenhub Image](https://api.zenhub.com/attachedFiles/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBdXhiIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--5447c58820010deb5b709798c05f1b718ec2f937/image.png)and at the bottom of facility health service pages
[Private Zenhub Image](https://api.zenhub.com/attachedFiles/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBdTFiIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--0adaff5196e3eed7b70749623f86a63d0d6bbe57/image.png)with links to the Access to care site for the facility
Questions and considerations
Pending (Michelle requested 8/31)
ACs