The Service Type field is one of the three primary fields on Facility Locator. Depending on the selection for Facility type, Service type may be:
Required (Community providers)
Optional (VA health, Urgent care, Emergency care, VA benefits)
Not available (Community pharmacies, VA cemeteries, Vet Centers)
Currently the Service Type field uses two different interaction patterns:
AutoSuggest (Community providers)
Drop down menu (VA health, Urgent care, Emergency care, VA benefits)
Once Facility Locator moves to Facilities API v1, the number of services for VA health, VA benefits, & Vet Centers will increase substantially and a drop down menu will no longer be viable. These will have to transition to AutoSuggest.
Additionally, we may be able to leverage the VA Service taxonomy to surface results based on plain-language names, so that Veterans don't need to know the exact technical term.
Research
Requires usability study in Staging before shipping to prod
Background
The Service Type field is one of the three primary fields on Facility Locator. Depending on the selection for Facility type, Service type may be:
Currently the Service Type field uses two different interaction patterns:
Once Facility Locator moves to Facilities API v1, the number of services for VA health, VA benefits, & Vet Centers will increase substantially and a drop down menu will no longer be viable. These will have to transition to AutoSuggest.
Additionally, we may be able to leverage the VA Service taxonomy to surface results based on plain-language names, so that Veterans don't need to know the exact technical term.
Research
Requires usability study in Staging before shipping to prod