Closed davidmpickett closed 9 months ago
Capturing VBA and Taxonomy Council input to date
Proposed name | Decision | Comments |
---|---|---|
Burial in a VA cemetery | See comment | Flagged as core VBA service but name may need wordsmithing or emphasis on "planning" to distinguish from Burials and Memorials |
Compensation benefits for survivors | Add | Thank you for incorporating the proposed name change |
Careers and employment | Add | Flagged as core VBA service |
Caregiver support | Do not add | This is not a service which should be advertised as a VBA service. If necessary, ROs refer to the VHA Caregivers program |
Direct deposit information | Add - see comment | Should this be named "Direct deposit assistance"? Flagged as a core VBA service |
Financial services | Add - see comment | Proposed name change to "Fiduciary services" |
Grief and bereavement counseling | Do not add - see comment | This does not need to be added. It is already a listed service |
Integrated Disability Evaluation System | Do not add | Feedback indicates that this is a DOD program supported by the VA, not a VA program. The military initiates the IDES process, not the service member. VBA role in this will be represented by the Pre-discharge claim service term |
Medical records | pending additional discussion | |
Pre-discharge claims | pending additional discussion | |
Returning service member care | pending additional discussion | |
Transition help | pending additional discussion | |
Veteran profile information | Add - see comment | This was flagged as a core VBA service but the name needs wordsmithing. Suggested: "Online account registration" or incorporation of "VA.gov" "VA.gov account assistance"? |
VetSuccess on Campus | Add | Flagged as a core service |
Moved Medical records to https://github.com/department-of-veterans-affairs/va.gov-cms/issues/16463 because it is an update of existing term not an addition
@mmiddaugh @aklausmeier @xiongjaneg Potential ticket for me to take on in sprint 100 /101 depending on priority. I separated out the list in the main description to focus on the 8 terms that seem to have consensus (though I will need to wordsmith some of them.)
Shifted a couple terms to other tickets based on feedback here and in Sharepoint doc.
Name Decision Comments Grief and bereavement counseling Do not add - see comment This does not need to be added. It is already a listed service
@mmiddaugh Want to clarify this comment. Is this saying that Grief and bereavement should not be listed as a VBA service, or simply pointing out that it would be an UPDATE to an existing term rather than a net ADDition?
@davidmpickett good question about Grief and bereavement - apologies for not being more clear.
@mmiddaugh Awesome, thanks for clarification. I'm splitting that off into a separate issue: https://github.com/department-of-veterans-affairs/va.gov-cms/issues/16503
I also just created a new issue template to GitHub to handle this type of Taxonomy work. Also covers Medical Records
Health Service API IDs - unmatched
Health Service API IDs - Matched to a term in Drupal
@davidmpickett based on most recent RO conversations, here are the revised descriptions for the pending service taxons. I think they're ready to be added and reviewed by CAIA.
- The Regional office cannot help with filing pre-discharge claims (they are initiated before separation) or certain tasks for pre-discharge claims (IDES and BDD need to handled by a MSC or PEBLO)
- Although Regional offices can help check claim and higher level review status, they cannot assist once it is with the Board of Veteran Appeals.
Returning service member care was determined to be separate from Transition assistance because
- different audiences: Service member vs Veteran
- restarting health care after returning from service is particular to Reservists and Guard members who were receiving disability before deployment
transitionCounseling
, Add VBA Type of care: Service member benefitsassistance
or information
rather than help
which can be perceived as insulting
Name Action Comment Integrated Disability Evaluation System Do not add Feedback indicates that this is a DOD program supported by the VA, not a VA program. The military initiates the IDES process, not the service member. VBA role in this will be represented by the Pre-discharge claim service term
@mmiddaugh Just making some additional notes on this now for sake of thoroughness.
P12 - "There is only one person in our office that does that [IDES].... [Service Members might visit the RO] if they wanted to meet with that person [but would likely schedule that meeting directly]."
P9 - "I supervise the Military Specialist Coordinators that do the IDES but that is separate from Public Contact... IDES is completely different, and not something that I, personally, think should be on the website."
@xiongjaneg @jilladams - This ticket will likely roll over the sprint boundary but should be closed next week. I just remembered that Monday is a holiday. That plus my sick days and other tickets taking priority means it won't quite hit the sprint report.
These labels were copy-edited and approved by CAIA in the summer round of feedback. VBA stakeholders have confirmed these as core services and agree on the names.
Label | Machine Name | Health Service API ID |
---|---|---|
Careers and employment | careers-and-employment | EducationAndCareerCounseling |
Direct deposit information | direct-deposit-information | UpdatingDirectDepositInformation |
Military sexual trauma-related claims | military-sexual-trauma-claims | MilitarySexualTraumaClaims |
Pre-discharge claims | pre-discharge-claims | PreDischargeClaimAssistance |
VetSuccess on Campus | vet-success-on-campus | VetSuccessOnCampus |
These names have changed since the last CAIA review. We may want to get their review before adding to Drupal. Some of these were changed based on VBA stakeholder feedback. Others were changed based on usability testing findings.
New Label | Previous label | Machine Name | Health Service API ID | Notes |
---|---|---|---|---|
Compensation benefits for survivors | Compensation benefits for family members | compensation-benefits-for-survivors | FamilyMemberClaimAssistance | Suggesting this as best fit for mapping the legacy Facilities API ID |
Creating an account for VA.gov | Veteran profile information | creating-account-for-vagov | eBenefitsRegistrationAssistance | While "an account for VA.gov" is wordy, we can't say "VA.gov account" per style guide. Trying to contort this to remove the active verb from the start would leave us with something like "Account creation for VA.gov". |
Fiduciary services | Financial services | fiduciary-services | FiduciaryServices | |
Pre-need burial planning | Burial in a VA cemetery | pre-need-burial-planning | PreNeedBurialPlanning | Note that this mirrors the established pattern of "Couples and family counseling" and "Toxic exposure screening" |
Transition assistance | Transition help | transition-assistance | TransitionAssistance |
@jilladams @xiongjaneg
Terms to add to the Service Taxonomy and save as Draft
Name | Health Service API ID |
---|---|
Careers and employment | EducationAndCareerCounseling |
Direct deposit information | UpdatingDirectDepositInformation |
Military sexual trauma-related claims | MilitarySexualTraumaClaims |
Pre-discharge claims | PreDischargeClaimAssistance |
VetSuccess on Campus | VetSuccessOnCampus |
Made good progress on sub fields today. Also messaged CAIA on slack to ask how they want to get notified when stuff is ready for more input.
DRAFT request to CAIA https://github.com/department-of-veterans-affairs/va.gov-team/issues/74390
My work on this is complete, pending final feedback and direction on what to send to CAIA from @mmiddaugh. This is on the agenda for UX sync tomorrow.
FYI @jilladams @xiongjaneg I made the ACs more specific
Follow on ticket: https://github.com/department-of-veterans-affairs/va.gov-cms/issues/17046
Slack thread: https://dsva.slack.com/archives/C0FQSS30V/p1706220664151049?thread_ts=1706219966.668729&cid=C0FQSS30V From Michelle:
All 14 services in your comment are now available for VBA review and approval (behind the scenes FYI: I'm using a Sharepoint doc where they can comment - this will make adding to it easier, I hope) The only thing missing is the the online self-service description for the latest group (because I pulled them straight from the taxonomy) but I don't think that is critical.
@xiongjaneg @mmiddaugh we ok to close this, knowing the follow up on approvals will happen in the other ticket?
There was one batch of terms that were partially drafted in this ticket (I gave them new labels), but aren't quite ready to send to VBA (they haven't been added to Drupal and had additional fields drafted).
During this week's UX Sync, we clarified that these "Thinky Slinky" terms did not need sign off from CAIA on the updated labels before being adding to Drupal. I cut a new ticket to do the follow up work that would get them to VBA readiness:
https://github.com/department-of-veterans-affairs/va.gov-cms/issues/17060
Now we should be good to close this ticket with follow up work & approvals both tracked
Which Taxonomy is this term for?
VA services taxonomy
Proposed terms
Veteran profile informationFinancial servicesBurial in a VA cemetery*Suggesting this as best fit for mapping the legacy Facilities API ID, even though it isn't perfect
Rejected terms
Does this overlap with any existing term in the taxonomy?
No
Rationale for adding this term
Follow up from batch 1
Which products will this term impact?
VBA Regional Office
Have stakeholders from impacted products been consulted?
Yes
Have you drafted content for all the relevant subfields?
Acceptance Criteria
End of sprint 101 update - 2 points
Sprint 102 - 3 points