Campaign Landing Page request: NEW CLP: Migration of Veterans to more secure sign-in credentials

TroyA6 commented 7 months ago

Status

2024-01-21: Status from Danielle T: We don't need anything on this page right now. You all published the va.gov/sign-in-changes vanity url for us (thank you again!). We're still on hold to actually publish the page. I will do that when it's time. Then there's the redirect of the old CLP. That's still n hold. I will give the greenlight when we are okay to proceed with that.

Description

Requested by carl.dickerson@va.gov with support from Danielle Thierry and Dave Conlon (approvals on both ends). To clarify this request, we are needing setup for a new CLP. The url provided in the helpdesk ticket is for a page that will no longer be in use (it was a required field in the ticket). We will need a new URL and after discussing with Dave Conlon and Danielle Thierry, we were told it would be best to request a brand new CLP. If you could assist us in getting a Github ticket started as soon as possible, that would be helpful.

Intake

[x] What triggered this runbook? Help desk ticket VAHELP-6762
[x] Link to associated JIRA help desk ticket (if applicable) Help desk ticket: VAHELP-6762
[x] Vanity URL requested:
Awaiting confirmation
[x] Name of submitter (if applicable) Submitter: Carl Dickerson (carl.dickerson@va.gov)

Acceptance criteria

Request comes in, via helpdesk request.
[x] If not in a helpdesk request, redirect to Helpdesk or create a Helpdesk issue using email support@va-gov.atlassian.net or URL https://prod.cms.va.gov/help Helpdesk will use #sitewide-public-websites channel to request approvals
[x] In helpdesk ticket, @ mention Dave Conlon to review/approve the creation / existence / description of the CLP. Example text:

Hi Dave, Helpdesk has received a request for a new Campaign Landing Page. Can you confirm that this CLP is approved?

If approved Additional Approval not needed

Helpdesk steps

[x] Helpdesk or any Drupal Admin can create the CLP node. Clone the CLP template node

NEW CLP node link = https://prod.cms.va.gov/initiatives/migrating-veterans-accounts-to-more-secure-sign-in-credentials

[x] Send the editor a link to the KB article: self-guided Campaign Landing Page training
[x] Create a post in DSVA slack channel #sitewide-public-websites, and @ mention Jill Adams and Fran Cross: "New CLP requested and approved, for your awareness:" with a link to this Github issue for next steps.

Public Websites steps

[x] Create a Vanity URL redirect issue, IA must review & approve URL requests.

https://github.com/department-of-veterans-affairs/va.gov-cms/issues/16494

[x] @mention Mikki Northuis in IA (#sitewide-content-ia) with link to Github issue, to provide Vanity URL request feedback. IA must review & approve URL requests.
[x] When approved by IA, execute the steps of the URL change request ticket from step 2 above.
[ ] When redirect is verified in Production, close Redirect ticket as well as this ticket.

FranECross commented 7 months ago

@jilladams Can we work through this one together so I know what to do with requests like this? Thanks in advance!

jilladams commented 7 months ago

Sure thing, Fran!

First though: @TroyA6 can you confirm if Dave already approved this CLP? (I don't have JIRA permissions anymore, so if he approved there, can't see it.)

jilladams commented 7 months ago

ALso: this looks like a duplicate of #13603 , related to the Helpdesk ticket https://va-gov.atlassian.net/browse/VAHELP-5758. On that ticket where this CLP node (https://prod.cms.va.gov/initiatives/migrating-veterans-accounts-to-more-secure-sign-in-credentials) was originally created, Danielle Thierry had marked it blocked while they worked on a comms plan.

@TroyA6 I'm gonna bump that other ticket to check in with Danielle, but I think it would prob be most helpful if you can share whatever message you got from Carl Dickerson in VAHELP-6762, to help us connect the dots. Thanks!

jilladams commented 7 months ago

Gonna go ahead and close this as a dupe, and will tag you in on #13603.

TroyA6 commented 7 months ago

@jilladams Not much to share from Carl: Components

Campaign Landing Page Where on the site is the issue occurring? (Please paste a direct link - thank you!)

https://www.va.gov/initiatives/sign-in-securely-with-logingov/ Description

Hi,

I am a member of VA OCTO Login.gov adoption team. We would like to request a new CLP to support our ongoing work to migrate Veterans to more secure sign-in credentials. This work is supported by Danielle Thierry and Dave Conlon (we have approvals on both ends).

Can you please CC replies to Lauren.Morris3@va.gov and Sophia.Philip@VA.gov.

jilladams commented 7 months ago

Reopening based on conversation on #13603

jilladams commented 7 months ago

@DanielleThierryUSDSVA @mnorthuis can the 2 of you help confirm the redirect needs here? 2 questions:

Previous CLP

Drupal: https://prod.cms.va.gov/initiatives/sign-in-securely-with-logingov FE: https://www.va.gov/initiatives/sign-in-securely-with-logingov

Will that CLP be archived, kept in place as is, or redirected to the new CLP?

New CLP

Node: https://prod.cms.va.gov/initiatives/migrating-veterans-accounts-to-more-secure-sign-in-credentials FE: (not published yet): https://www.va.gov/initiatives/migrating-veterans-accounts-to-more-secure-sign-in-credentials

Will this CLP require a vanity URL? If so, what will it be?

Thanks!

cc @CarlDickerson

DanielleThierryUSDSVA commented 6 months ago

Hi @jilladams! Our OCTO team has decided on a vanity URL for the new CLP: https://va.gov/sign-in-changes

In reviewing the content for the new CLP, I've also edited the H1. So the new FE URL will be: https://va.gov/initiatives/prepare-for-vas-secure-sign-in-changes

We'll want to redirect the older CLP (https://www.va.gov/initiatives/sign-in-securely-with-logingov) to this new CLP, yes.

cc @mnorthuis @jennymayoco @kristinoletmuskat @CarlDickerson

jilladams commented 6 months ago

Thanks Danielle! I created #16494 to track those 2 redirects. Can you clarify if those redirect plans are already vetted by IA? (cc @mnorthuis @jennymayoco)

DanielleThierryUSDSVA commented 6 months ago

Thank you, @jilladams! Yes, @mnorthuis and I confirmed the URL together.

CarlDickerson commented 6 months ago

@jilladams have we reached a point in in-take where the page in Drupal can be shared with my team for updates and edits?

jilladams commented 6 months ago

The new page exists in the CMS: https://prod.cms.va.gov/initiatives/migrating-veterans-accounts-to-more-secure-sign-in-credentials, and you should already be able to access that to make edits. @DanielleThierryUSDSVA I see that you've made some changes in there already -- feel free to flag if you have any concerns about Carl making edits.

DanielleThierryUSDSVA commented 6 months ago

Thanks, @jilladams!

@CarlDickerson As I am editing the draft content your team shared with me, I'm adding it to the Drupal page to help make sure my edited content fits within the templates' character counts and to help visualize the content on the page. Please don't edit the content I'm adding. If you want to add more draft content, that's great, and I can edit right in Drupal. Just let me know before you go into the page so we're not running into each other in there. Thanks.

FranECross commented 5 months ago

@DanielleThierryUSDSVA @CarlDickerson I'm backlog grooming and just checking on the status of this ticket. Thanks in advance! cc @jilladams

DanielleThierryUSDSVA commented 5 months ago

Hi @FranECross. Thanks very much for checking in.

We don't need anything on this page right now. You all published the va.gov/sign-in-changes vanity url for us (thank you again!). We're still on hold to actually publish the page. I will do that when it's time.
Then there's the redirect of the old CLP. That's still n hold. I will give the greenlight when we are okay to proceed with that.

FranECross commented 5 months ago

@DanielleThierryUSDSVA Thanks for much for the quick response! Much appreciated. We'll await instructions as they come in.

stefaniefgray commented 4 months ago

Jira ticket: https://va-gov.atlassian.net/browse/VAHELP-6762

department-of-veterans-affairs / va.gov-cms