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department-of-veterans-affairs / va.gov-cms

Editor-centered management for Veteran-centered content.
https://prod.cms.va.gov
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Main phone number does not render correctly on Register for care page #17359

Closed mmiddaugh closed 5 months ago

mmiddaugh commented 6 months ago

Describe the defect

The main number for the Bruce B. Downs Boulevard VA Clinic displays as expected in Location and contact information block but not on the Register for care page

To Reproduce

Steps to reproduce the behavior:

  1. View Drupal node for Tampa Register for care page
  2. Observe that editor has added a phone number in the contact info block and has specified that the main number should be displayed
  3. Go to Tampa healthcare's Register for care page
  4. Observe that the Main phone number is displayed as 81397220005801
  5. View the Location and contact information block for the Bruce B. Downs Boulevard VA Clinic on the Tampa healthcare's Locations page
  6. Observe the Main phone number is displayed as 813-972-2000, ext. 5801, as expected
  7. View the Location and contact information block for the Bruce B. Downs Boulevard VA Clinic on the Tampa healthcare's facility page for Bruce B. Downs Boulevard VA Clinic
  8. Observe the Main phone number is displayed as 813-972-2000, ext. 5801, as expected

AC / Expected behavior

Main phone number should be displayed as 123-456-7890, ext. 1, consistent with the style guide

Screenshots

As displayed in Locations and contact information block on Locations page image.png
As displayed in Locations and contact information block on facility page image.png
As displayed on Register for care page image.png
Drupal UX image.png

Team

Please check the team(s) that will do this work.

xiongjaneg commented 6 months ago

According to Eli, this is related to #17086

xiongjaneg commented 5 months ago

This is fixed now for VAMC, but uncertain for VBA.

From Laura: Could this be rolled into USWDS component updates?

From Eli: Eli has been using this as an edge case whenever telephone components are addressed.

xiongjaneg commented 5 months ago

From Laura: She will update component tickets with telephone reminders to parse extensions correctly.

xiongjaneg commented 5 months ago

@xiongjaneg close as resolved

xiongjaneg commented 5 months ago

Resolved as part of Max's front end work on Service Locations