VBA facility pages: Veteran Readiness and Employment (VR&E)

mmiddaugh commented 7 months ago

Value to Veterans

Veteran Readiness and Employment (formerly called Vocational Rehabilitation and Employment) - also known as Chapter 31 or VR&E - helps Veterans with service-connected disability that limits their ability to work explore employment options and address education or training needs.
There are 117 locations, 32 are co-located with VA Health or Vet Center, also frequently located on military bases
VR&E facility data and operating status are chronically out of date

Business stakeholder - VBA OCTO owner: Michelle Middaugh Is request tracked to an event or Congressional deadline? - No

Who is the primary user? Veterans and Beneficiaries

What are the business goals?

Provide Facility Detail information for VR&E Benefit locations, including Hours of operation, address, how to prepare for a visit, parking and transportation, etc.)
Help Veterans understand the services available at the office and where to get help for other needs

How does this map to our North Star?

Power twice as many interactions
Improve accessibility of benefit content by sunsetting legacy, non-Drupal VBA facilities.

Foundational understanding has been gained through Regional office modernization work Questions/Problems to solve
How might we quickly establish presence for these VBA locations on VA.gov?
How best to connect co-located facility pages

What is OCTO's role in this work?

If needed, adjust Regional office content model and strategy to fit VR&E facilities
Map services from database to new VA service taxonomy
Train and support editors in their creation of Drupal content
Facilitate data availability in Lighthouse

What are the known risks? Team capacity and competing priorities Alignment across VBA business unit and top down support for this initiative

Reference links:

mmiddaugh commented 5 months ago

Update 6.7.2024

On hold pending Lighthouse capacity and Regional office modernization initiative

mmiddaugh commented 3 months ago

Update 8.8.2024 no change

mmiddaugh commented 2 months ago

Update 9.3.2024 No timeline for prioritization