[2024-05-07] Unblocked by the UX ticket in the current Sprint with Jordan.
Description
There was a previous ticket updating some error message wording on Income limits. Randi pointed out we have a system error that also included "Please" that should probably get updated.
User story
AS A PO/PM/CAIA person
I WANT the error messages in the Income Limits app to follow VA guidance
SO THAT Veterans, their caregivers, family members and survivors aren't confused by ambiguous wording
AND have clear instructions as to next steps when they encounter system errors while using the app
AS A Veteran, their caregiver, family member and survivor
I WANT the error messages in the Income Limits app to follow to inform and instruct me
SO THAT I'm not confused by ambiguous wording
AND I have clear instructions as to next steps when they encounter system errors while using the app
Error message for both scenarios above:
Your answer didn’t go through.
We’re sorry. There’s a problem with our system. Refresh this page or try again later.
Status
[2024-05-07] Unblocked by the UX ticket in the current Sprint with Jordan.
Description
There was a previous ticket updating some error message wording on Income limits. Randi pointed out we have a system error that also included "Please" that should probably get updated.
User story
AS A PO/PM/CAIA person I WANT the error messages in the Income Limits app to follow VA guidance SO THAT Veterans, their caregivers, family members and survivors aren't confused by ambiguous wording AND have clear instructions as to next steps when they encounter system errors while using the app
AS A Veteran, their caregiver, family member and survivor I WANT the error messages in the Income Limits app to follow to inform and instruct me SO THAT I'm not confused by ambiguous wording AND I have clear instructions as to next steps when they encounter system errors while using the app
Error message for both scenarios above:
Your answer didn’t go through. We’re sorry. There’s a problem with our system. Refresh this page or try again later.
Engineering notes / background
Analytics considerations
Quality / testing notes
Acceptance criteria