Will your work result in visible changes to the user experience of the CMS?
Yes
Will your work require introducing a new CMS Design System component or changes to an existing component?
No
Will your work require introducing a new Drupal module or changes to an existing module?
No
Will your work require introducing new input fields or making changes to existing input fields?
Maybe (Leave notes in the Additional Information section of this form)
Will this work require you to capture any analytics or metrics?
No
Will this work require creating/editing any CMS Knowledge Base articles?
No
Additional Information
The Digital GI Bill project (collaboration between VA Education & Accenture Federal Services) is looking to improve the self-entitled Veteran application experience for a faster, easier, and more accessible application workflow. Today, the Chapter30/Chapter1606 education benefits exist on a separate form from the Chapter 33 Post-9/11 GI Bill application form. This is not aligned with the paper 22-1990 (which has all three forms on the same application). Ch33 was split from the 1990 as part of our MVP approach to automating application decisions and improving the overall user experience for the Ch33 prospective applicants. We are now at a point, where we would like to re-incorporate Ch30 + Ch1606 back into the authenticated online 22-1990 and offer those prospective applicants the same streamlined experience as Ch33 enjoy now.
Informed by user research conducted through the collaboration cycle and your input in 2021, EDU Product Owners have consensus on a revamped flow that keeps the future 22-1990 "lean," asking only the questions necessary for processing and have identified places where information can be pre-populated for the Vet. While we're not entirely sure the full scope of our updates, we believe we can remain adherent to the Va.Gov Design System and will not need to introduce any new tools.
We look forward to the collaboration cycle's insight and feedback as we take on this update!
I acknowledge that I must submit this form as an Epic and notify the cms-team user group in the cms-support Slack channel with a link to the Epic that is created.
Please add a link to your product outline.
https://github.com/department-of-veterans-affairs/va.gov-team/tree/master/products/my-education-benefits
When did/will you start working on this product/feature?
March 2024
When will your product/feature need to launch?
December 2024
Select if your work will involve changes to any of the following.
None of the above
What type of request are you making?
Update to an existing CMS feature (including product iterations, updating DS components or page layouts and nav changes)
Please add a link to the current implementation of this product/feature, if applicable.
https://www.va.gov/education/apply-for-benefits-form-22-1990/introduction
Will you be doing user research with CMS editors?
Yes
Will your work result in visible changes to the user experience of the CMS?
Yes
Will your work require introducing a new CMS Design System component or changes to an existing component?
No
Will your work require introducing a new Drupal module or changes to an existing module?
No
Will your work require introducing new input fields or making changes to existing input fields?
Maybe (Leave notes in the Additional Information section of this form)
Will this work require you to capture any analytics or metrics?
No
Will this work require creating/editing any CMS Knowledge Base articles?
No
Additional Information
The Digital GI Bill project (collaboration between VA Education & Accenture Federal Services) is looking to improve the self-entitled Veteran application experience for a faster, easier, and more accessible application workflow. Today, the Chapter30/Chapter1606 education benefits exist on a separate form from the Chapter 33 Post-9/11 GI Bill application form. This is not aligned with the paper 22-1990 (which has all three forms on the same application). Ch33 was split from the 1990 as part of our MVP approach to automating application decisions and improving the overall user experience for the Ch33 prospective applicants. We are now at a point, where we would like to re-incorporate Ch30 + Ch1606 back into the authenticated online 22-1990 and offer those prospective applicants the same streamlined experience as Ch33 enjoy now.
Informed by user research conducted through the collaboration cycle and your input in 2021, EDU Product Owners have consensus on a revamped flow that keeps the future 22-1990 "lean," asking only the questions necessary for processing and have identified places where information can be pre-populated for the Vet. While we're not entirely sure the full scope of our updates, we believe we can remain adherent to the Va.Gov Design System and will not need to introduce any new tools.
We look forward to the collaboration cycle's insight and feedback as we take on this update!
I acknowledge that I must submit this form as an Epic and notify the cms-team user group in the cms-support Slack channel with a link to the Epic that is created.