Open TroyCMSSupport opened 3 months ago
@ian-sears @jilladams @omahane -- Editor has confirmed an Opening Date of June 24, 2024. I have provided the KBA regarding adding new facilities and let them know that they site is ready for their updates.
Facility is still in Draft: https://prod.cms.va.gov/caribbean-health-care/locations/hato-rey-va-clinic
New information from the Editor this morning. The Hato Rey Clinic is a: Domiciliary Program and Psychosocial Rehabilitation and Recovery Outpatient Center
This is the first time I will be handling a Domicilliary, so I will be looking up all references I've been provided to understand how, or differently these typse of Facilities are to be managed.
@ian-sears the followup comment from Hato Rey was to disregard the Domiciliary comment - Should be ready to Publish
@ian-sears We learned from VHA DM this week that this location is a facility which has a co-located domiliciary. Please help the editor create pages consistent with a new VA health facility and a domiliciary page, as outlined in the KB article, How to add a Community Living Center or Domiciliary detail page
Intake
[x] What triggered this runbook? (Flag in CMS, Help desk ticket, Product team, VHA Digital Media) Trigger: Flag in CMS
[x] Link to associated help desk ticket (if applicable) Help desk ticket: VAHELP-7543 VAHELP-7629
[x] Name of submitter (if applicable) Submitter: Cynthia Snook
[x] If the submitter is an editor, send them links to any relevant KB articles for the VAMC Facility product. KB articles: KB Article link n/a
[x] Link to facility in production: Facility CMS link: Facility link Facility API ID: vha_672QH
Acceptance criteria
New VAMC Facility
Please refer to the Knowledge Base article titled "How do I add a facility to my health care system?" for more information: https://prod.cms.va.gov/help/vamc/about-locations-content-for-vamcs/how-do-i-add-a-facility-to-my-health-care-system
CMS help desk steps
Note: If the help desk is waiting on information from the facility staff or editor, add the "Awaiting editor" flag to the facility with a log message that includes a link to this ticket. Remove the flag when the ticket is ready to be worked by the Facilities team. Be sure to preserve the current moderation state of the node when adding or removing the flag.
Email template
``` Hello! You should now be able to edit the draft page for this facility, located at [LINK TO NEW FACILITY DRAFT PAGE ON PROD] Important: Please make sure that all relevant steps listed within the “How do I add a facility to my health care system?” Knowledge Base article have been completed: https://prod.cms.va.gov/help/vamc/about-locations-content-for-vamcs/how-do-i-add-a-facility-to-my-health-care-system Once finished, please save this page (and all related VAMC Facility Health Service pages) in the moderation state “Draft." Please do not save them as “Published.” Please let us know when your draft content is complete, so that we can wrap up the technical process from our end before publishing the new facility to VA.gov. Thanks! ```URL Change Request Link 18255
CMS engineer steps
(Redirects deploy daily except Friday at 10am ET, or by requesting OOB deploy (of the revproxy job to prod) in #vfs-platform-support. Coordinate the items below and canonical URL change after URL change ticket is merged, deployed, and verified in prod.)
Drupal Admin steps (CMS Engineer or Help desk)
Help desk will complete these steps or escalate to request help from CMS engineering.
New facility
flag and save node.CMS Help desk (wrap up)