Closed TroyCMSSupport closed 2 days ago
@ian-sears @omahane @jilladams - Waiting on customer
@omahane @jilladams @ian-sears - Appears to be ready for developer steps (CSV) - facility is open and page has been revised by editor.
@ian-sears @TroyCMSSupport The canonical URL has been deployed, per Adam, and verified by me on VA.gov.
The facility needs to have a mental health phone number, which the editor should be able to add to it.
Other than that, the facility is complete.
As no further work required Facilities, I'm unassigning myself.
@jilladams @ian-sears @omahane - Editor has been notified; page is live, all links work as expected - including VA.gov Locator
Intake
[x] What triggered this runbook? (Flag in CMS, Help desk ticket, Product team, VHA Digital Media) Trigger: Helpdesk Ticket 7649
[x] Link to associated help desk ticket (if applicable) Help desk ticket: Helpdesk Ticket 7649
[x] Name of submitter (if applicable) Submitter: Hannah McDuffie
[x] If the submitter is an editor, send them links to any relevant KB articles for the VAMC Facility product. KB articles: KB Article
[x] Link to facility in production: Facility CMS link: Facility Link Facility API ID: vha_626GQ
Acceptance criteria
New VAMC Facility
Please refer to the Knowledge Base article titled "How do I add a facility to my health care system?" for more information: https://prod.cms.va.gov/help/vamc/about-locations-content-for-vamcs/how-do-i-add-a-facility-to-my-health-care-system
CMS help desk steps
Note: If the help desk is waiting on information from the facility staff or editor, add the "Awaiting editor" flag to the facility with a log message that includes a link to this ticket. Remove the flag when the ticket is ready to be worked by the Facilities team. Be sure to preserve the current moderation state of the node when adding or removing the flag.
Email template
``` Hello! You should now be able to edit the draft page for this facility, located at [LINK TO NEW FACILITY DRAFT PAGE ON PROD] Important: Please make sure that all relevant steps listed within the “How do I add a facility to my health care system?” Knowledge Base article have been completed: https://prod.cms.va.gov/help/vamc/about-locations-content-for-vamcs/how-do-i-add-a-facility-to-my-health-care-system Once finished, please save this page (and all related VAMC Facility Health Service pages) in the moderation state “Draft." Please do not save them as “Published.” Please let us know when your draft content is complete, so that we can wrap up the technical process from our end before publishing the new facility to VA.gov. Thanks! ```18373
CMS engineer steps
Drupal Admin steps (CMS Engineer or Help desk)
Help desk will complete these steps or escalate to request help from CMS engineering.
New facility
flag and save node.CMS Help desk (wrap up)