Closed TroyCMSSupport closed 1 week ago
@ian-sears @jilladams @omahane
This page has been archived, but the request has come in from the editor through Jira to save as a draft - for editor revision before re-publishing....
@ian-sears @omahane @jilladams ID vha_671QD is now in VA.gov finder, the page has been saved in DRAFT MODE, now awaiting Editor's revision
Editor has made some revisions, but ensuring that the page is ready before publishing -
@ian-sears @omahane @jilladams -- Page has been published, currently Awaiting CSV ; Lighthouse notified in slack channel https://dsva.slack.com/archives/C02BTJTDFTN/p1724443919061359
@ian-sears @omahane -- CSV change has been deployed
Closing this issue as all steps are complete.
Intake
[x] What triggered this runbook? (Flag in CMS, Help desk ticket, Product team, VHA Digital Media) Trigger: Helpdesk Ticket
[x] Link to associated help desk ticket (if applicable) Help desk ticket: Helpdesk link
[x] Name of submitter (if applicable) Submitter: Justin Saucier
[x] If the submitter is an editor, send them links to any relevate KB articles for the VAMC Facility product. KB articles:
[x] Link to facility in production: Facility CMS link: Facility link Facility API ID: vha_671QD
Acceptance criteria
New VAMC Facility
Please refer to the Knowledge Base article titled "How do I add a facility to my health care system?" for more information: https://prod.cms.va.gov/help/vamc/about-locations-content-for-vamcs/how-do-i-add-a-facility-to-my-health-care-system
CMS help desk steps
Note: If the help desk is waiting on information from the facility staff or editor, add the "Awaiting editor" flag to the facility with a log message that includes a link to this ticket. Remove the flag when the ticket is ready to be worked by the Facilities team. Be sure to preserve the current moderation state of the node when adding or removing the flag.
Email template
``` Hello! You should now be able to edit the draft page for this facility, located at [LINK TO NEW FACILITY DRAFT PAGE ON PROD] Important: Please make sure that all relevant steps listed within the “How do I add a facility to my health care system?” Knowledge Base article have been completed: https://prod.cms.va.gov/help/vamc/about-locations-content-for-vamcs/how-do-i-add-a-facility-to-my-health-care-system Once finished, please save this page (and all related VAMC Facility Health Service pages) in the moderation state “Draft." Please do not save them as “Published.” Please let us know when your draft content is complete, so that we can wrap up the technical process from our end before publishing the new facility to VA.gov. Thanks! ```Drupal Admin steps (CMS Engineer or Help desk) Help desk will complete these steps or escalate to request help from CMS engineering.
vha_691GM,https://www.va.gov/greater-los-angeles-health-care/locations/oxnard-va-clinic/
Wait (days or weeks, potentially)
New facility
and "Awaiting CSV" flags with a revision log message that includes a link to this ticket.CMS Help desk (wrap up)