Campaign Landing Page request: Resources for Suicide Loss Survivors

[ian-sears]

Status

• [2024-08-08] [Fran] Approved by Michelle M via Slack here
• [2024-08-07] Blocked on VHA DM answers to campaign questions in JIRA + Sitewide PO approval

Description

Justin Warren requests a CLP. The name or focus of the campaign is Resources for Suicide Loss Survivors.

Justin Warren

Intake

• [x] What triggered this runbook? (Help desk ticket, Product team, Slack thread, etc) Trigger: CMS Help Desk Ticket VAHELP-7849

• [x] Link to associated JIRA help desk ticket (if applicable) Help desk ticket: VAHELP-7849

• [x] Vanity URL requested: https://va.gov/survivingsuicideloss

• [x] Name of submitter (if applicable) Submitter: Justin.Warren@va.gov

• Campaign title: Resources for Suicide Loss Survivors

• Who the editor(s) will be for the Campaign Landing Page and any appropriate stakeholders for awareness:

• The goals/outcomes you are looking to achieve with the campaign: - VA Secretary has identified a need to coordinate and increase awareness of VA resources for survivors of Veterans who died by suicide. This site touches VHA, VBA, and NCA. See attached memorandum.

• Outcome success measurement & how it will be measured (note: "Page views" is not a generally accepted success measurement): Providing educational talking points for VA staff and non-VA service providers who may interface with suicide loss survivors

• Target Audience(s): Survivors of Veterans who died by suicide

• Campaign start/end dates: Start 8/26/24 end - TBD

• Is this a seasonal campaign? No

• If not: when campaign ends, should campaign page be archived or redirected? If campaign were to end it would be redirected.

• If redirected, where should it redirect? The site that it would be redirected has not been developed.

• Is there a preferred “Vanity URL” from the root of the va.govwebsite? https://va.gov/survivingsuicideloss

Acceptance criteria

• Request comes in, via helpdesk request or direct to PO, or potentially in a Github issue.
• [x] If not in a helpdesk request, redirect to Helpdesk or create a Helpdesk issue using email support@va-gov.atlassian.net or URL https://prod.cms.va.gov/help Helpdesk will use #sitewide-public-websites channel to request approvals
• [x] In helpdesk ticket, @ mention Michelle Middaugh to review/approve the creation / existence / description of the CLP. Example text:

  Hi Michelle, Helpdesk has received a request for a new Campaign Landing Page. Can you confirm that this CLP is approved?

If approved

Helpdesk steps

• [x] Helpdesk or any Drupal Admin can create the CLP node. Clone the CLP template node
• [x] If a new CMS editor user is needed, Helpdesk or any Drupal admin can create them and assign proper permissions according to CLP CMS account administration policy.
• [x] Send the editor a link to the KB article: self-guided Campaign Landing Page training
• [x] Create a post in DSVA slack channel #sitewide-public-websites, and @ mention Jill Adams and Fran Cross: "New CLP requested and approved, for your awareness:" with a link to this Github issue for next steps.

Public Websites steps

• [x] Create a Vanity URL redirect issue, IA must review & approve URL requests.

https://github.com/department-of-veterans-affairs/va.gov-team/issues/90405

• [x] @mention Mikki Northuis in IA (#sitewide-content-ia) with link to Github issue, to provide Vanity URL request feedback. IA must review & approve URL requests.

https://dsva.slack.com/archives/C01K37HRUAH/p1723228040086079

• [ ] When approved by IA, execute the steps of the URL change request ticket from step 2 above.

• [ ] When redirect is verified in Production, close Redirect ticket as well as this ticket.

[ian-sears]

Tagging @mmiddaugh and @TroyCMSSupport fysa

[TroyCMSSupport]

@ian-sears @jilladams @FranECross New Vanity Request has been created, Mikki has been notified in Slack, awaiting EDITOR information from VHA DM

[TroyCMSSupport]

Editors will be Justin Warren, Blake Scates, Steve Tokar - sent CLP training document per Runbook.

[jilladams]

Thanks Troy!

[TroyCMSSupport]

@ian-sears @jilladams @mmiddaugh - Editors (Justin, Steve, Blake) now appear to be able to edit the CLP as expected.

[FranECross]

@TroyCMSSupport @mnorthuis I think this has been completed and can be closed? cc @jilladams

[TroyCMSSupport]

@FranECross @jilladams @mnorthuis - This page is due to be published on Monday, Sep 23 -- If OK, I'd like to wait until the page is live before closing.

[TroyCMSSupport]

Page was published on Monday, 9/23 - encountered some issues with PDF linking