Closed ian-sears closed 1 week ago
@omahane UPDATE: We need Canonical set up for this Wheatland VA Mobile Clinic LH csv request has been made in #cms-lighthouse vha_442HK,https://www.va.gov/cheyenne-health-care/locations/wheatland-va-mobile-clinic/
CSV has been deployed https://www.va.gov/cheyenne-health-care/locations/
Intake
[x] What triggered this runbook? (Flag in CMS, Help desk ticket, Product team, VHA Digital Media) Trigger: Help desk ticket
[x] Link to associated help desk ticket (if applicable) Help desk ticket: VAHELP-7679
[x] Name of submitter (if applicable) Submitter: Tyler.Moore3@va.gov
[x] If the submitter is an editor, send them links to any relevate KB articles for the VAMC Facility product. KB articles: How do I add a facility to my health care system?
[x] Link to facility in production: Facility CMS link: https://prod.cms.va.gov/cheyenne-health-care/locations/wheatland-va-mobile-clinic Facility API ID: vha_442HK
Acceptance criteria
New VAMC Facility
Please refer to the Knowledge Base article titled "How do I add a facility to my health care system?" for more information: https://prod.cms.va.gov/help/vamc/about-locations-content-for-vamcs/how-do-i-add-a-facility-to-my-health-care-system
CMS help desk steps
Note: If the help desk is waiting on information from the facility staff or editor, add the "Awaiting editor" flag to the facility with a log message that includes a link to this ticket. Remove the flag when the ticket is ready to be worked by the Facilities team. Be sure to preserve the current moderation state of the node when adding or removing the flag.
[x] Become aware that the new facility is now on the Facility API (typically, via a Flag, but this may come in as a helpdesk ticket).
[x] If the facility is a VA Mobile clinic, the "New facility" flag can be removed and the page archived with no further work needed. (Note, there are required fields that will need to be filled in before doing so.)
[x] If the editor has followed the steps from the above Knowledge Base article and included which section and VAMC the facility belongs to (i.e. VA Pittsburgh), great!
[x] Communicate with editor (cc VHA Digital Media) to give them go-ahead to complete the content, with this KB article. (See sample notification email below)
[x] When editor has prepared content and let help desk know, proceed to the remaining steps.
Drupal Admin steps (CMS Engineer or Help desk) Help desk will complete these steps or escalate to request help from CMS engineering.
vha_442HK,https://www.va.gov/cheyenne-health-care/locations/wheatland-va-mobile-clinic/
Wait (days or weeks, potentially)
New facility
and "Awaiting CSV" flags with a revision log message that includes a link to this ticket.CMS Help desk (wrap up)