Open gracekretschmer-metrostar opened 3 days ago
As a member on the CMS team, I need to understand when I am expected to respond to outages and incidents for CMS.
As a stakeholder (e.g. CMS help desk, CMS PO) of the CMS team, I need to understand who and where I can contact when there are outages of the CMS.
The CMS team does not have a set rotation on who and when CMS engineers will respond to support outages.
User Story or Problem Statement
As a member on the CMS team, I need to understand when I am expected to respond to outages and incidents for CMS.
As a stakeholder (e.g. CMS help desk, CMS PO) of the CMS team, I need to understand who and where I can contact when there are outages of the CMS.
Description or Additional Context
The CMS team does not have a set rotation on who and when CMS engineers will respond to support outages.
Steps for Implementation
Acceptance Criteria