department-of-veterans-affairs / va.gov-cms

Editor-centered management for Veteran-centered content.
https://prod.cms.va.gov
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SE: VAMC content model hardening and governance #2721

Open kevwalsh opened 4 years ago

kevwalsh commented 4 years ago

Background

The content model for VAMC MVP was 60-80% "complete". There was a heavy reliance on blobby rich text fields and "Detail page" content type for the parts of the content model that were not determined.

This super epic reflects various content model hardening opportunities, including "Top tasks" (see below) and others.

Top tasks

The VAMC product contains 6 "top task" pages identified as priority content.

[health-care-system]/medical-records-office [health-care-system]/register-for-care [health-care-system]/billing-insurance [health-care-system]/policies [health-care-system]/make-an-appointment [health-care-system]/contact-us [health-care-system]/pharmacy

VA_Gov_IA_-_Facility_Sites_·_Moqups.jpg

In the MVP (Pittsburgh), this content was all created using the VAMC detail page content type, and has since been cloned 20 times for the VAMC systems that are currently slated for launch in Q4 2020, Q1 2021.

Much of this content will thus be duplicated 150 times, once for each VAMC system.

This presents problems for content reliability, consistency, and maintainability.

jilladams commented 1 year ago

https://github.com/department-of-veterans-affairs/va.gov-cms/issues/12920 has been consolidated into this epic. Notes from that ticket:

3/10/23

Initial list to explore: Make an appointment Pharmacy DAV Vans VAMC Facility Map Contact us Required health services


Input into this list with:

3/13/23

Have a conversation with VHA digital media to determine which order of priorities, true up with that team

4/17/23

Next steps:

Learnings:

Decision makers: PO + Jenny HL