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department-of-veterans-affairs / va.gov-cms

Editor-centered management for Veteran-centered content.
https://prod.cms.va.gov
GNU General Public License v2.0
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Research plan to evaluate usability of the updated Admin UI #3424

Closed oksana-c closed 2 years ago

oksana-c commented 4 years ago

Description

Create research plan to evaluate usability of the updated Admin UI.

Problem Statement

The CMS team is preparing to switch Drupal Admin UI from Seven theme (soon to be deprecated) to a new uswds_admin theme based on modern Drupal Design System - Claro.

Seven and Claro themes are drastically different in the look and feel. The CMS team should conduct usability research around Admin UI updates in order to reduce the risk of releasing UI changes that CMS Content Editors may find jarring and counter-productive.

Research focus: how can we improve OOTB Claro Admin UI to facilitate comfortable transition for experienced and new content editors in the CMS

Research participants:

Acceptance Criteria

jordanamello commented 4 years ago

Research repository in GH: https://github.com/department-of-veterans-affairs/va.gov-team/blob/master/platform/cms/research/claro-ds/README.md

rachel-kauff commented 4 years ago

@jordanamello I drafted an email template (which can easily be sent as a Slack DM as well) here: https://docs.google.com/document/d/1OSv1_YaV500Pk-OXATRG-BOuE6q_-alnNkxaTEZDBcA/edit

jordanamello commented 4 years ago

Thank you so much @rachel-kauff!

jordanamello commented 4 years ago

After further elaboration, our group ( @oksana-c @kevwalsh @acrollet @rachel-kauff @hie1 ) concluded that a heuristic evaluation would be a better strategy as a first step. We were able to point out some modifications to Claro and believe that the heuristic evaluation will potentially raise more recommendations.

We'll be documenting the Claro analysis in this Mural.