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department-of-veterans-affairs / va.gov-cms

Editor-centered management for Veteran-centered content.
https://prod.cms.va.gov
GNU General Public License v2.0
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Sprint 24 tier 2 helpdesk support #4033

Closed daddison48 closed 3 years ago

daddison48 commented 3 years ago

Sprint 24 Tier 2 Engineering Support

acrollet commented 3 years ago
Date Issue Resolution Time Spent
Jan 19 Issue removing service locations #4035 minimal
Jan 19 FE search CTA issue Triaged and passed to FE team ~1/2 hour
Jan 20 Question from FE team about service location addresses Researched and responded ~1 hour
Jan 20 Editor not able to create "Story" content Investigated, determined that a rebuild or manual add of VA Richmond 'Stories' content is necessary ~45m
Jan 20 Request to add link attribute to breadcrumb Messaged requestor, determined that it was a FE request ~30m
Jan 21 Request for GraphQL query support Researched and responded ~30m
Jan 25 Request for devshop content release error support Researched and responded, did rebuilds on devshop ~1h
Jan 26 Bug on Q&A node edit form Researched and created #4090 ~30m
Jan 27 Helped Ero with incoming request Advised in Slack 1/2 hour
Jan 28 Helped Vanessa with content deploy question researched, did screenshare 1/2 hour
Jan 28 Helped Vanessa with editorial experience question screenshare 1/2 hour
Jan 29 Helped Clarence with VAMC facility health service creation question screenshare 15 m