Analytics Implementation for 22-10203 / 22-1995

[amyknox]

Google Analytics Implementation

What this form is for

Please see the following information for implementation timeline: All other teams: Implementation will usually be completed in 2 sprints

• Sprint 1: Discovery and FE Implementation
• Sprint 2: Tagging Implementation and QA

For more information, please check out the Google Tag Manager resources.

An example of a completed request template can be found here. A fully completed issue can help speed up the implementation process.

[jonwehausen]

Thank you @amyknox confirming receipt! Scheduled meeting for 2pm EST 7/8 to discuss.

[jonwehausen]

Datalayer Specification - 10203

General Developer Notes:

• Use the following prefix with platform forms library tracking code: edu-10203
• Anywhere <> is used around a value below, this is to indicate dynamic value population and should change according to the appropriate value interacted with
• Anywhere | is used around a value below, this is to indicate any one (or logic) appropriate values
• Updated 7/30/2020 Please see comment here for revised DL spec for ineligibility alert page

Standard Platform Form Tracking

Step in Form Process	Interaction	dataLayer Event
Form Starts	Form Start - Starting application without logging in	no-login-start-form
Form Starts	Form Start - Call-to-action to Sign In to start form	login-link-clicked-cta-form
Form Starts	Form Start - Begin form button after successful sign in	login-successful-start-form
Form Saves and Submissions	Form Saves - Event is triggered for auto form saves	edu-10203-sip-form-saved
Form Saves and Submissions	Form Prefill Failures - Tracks when form prefill cannot be retrieved	edu-10203-sip-form-prefill-failed
Form Saves and Submissions	Form Submission - Measure the form submission; Success and failures are measured distinctly	edu-10203--submission
Form Saves and Submissions	Form Submission Successful - Triggered when the form has been successfully submitted	edu-10203--submission-successful
Form Saves and Submissions	Form Failures - Triggered when the form has failed client or server-side	edu-10203--submission-failed

Successful / Failed Submission Additional Context

• These are additional context DL variables that should be added to the --submission-successful and --submission-failed events appropriately
• Ones with 'edu' are there to indicate education specific, ones without edu are intentional to keep generic for re-use in other parts of the app

dataLayer Variable	Description of Form Submission Variable	Screenshot
'edu-benefits-currently-used'	Populates with a concatenated string seperated by a space for each of the checkboxes checked from /eligibility page
'edu-currently-enrolled'	Populates with 'Yes' or 'No' based on answer to "Are you enrolled in a science, technology, engineering, or math (STEM) undergraduate degree?"
'edu-benefits-remaining'	Populates with answer to "About how much of your education benefit do you have left?"
'edu-name-of-degree'	Populates with answer to "Whats the name of your stem degree"
'edu-stem-scholarship-school'	Populates with answer to "Whats the name of the school where you plan on using the Rogers STEM Scholarship?"
'edu-school-city'	Populates with answer to school city
'edu-school-state'	Populates with answer to school state
'active-duty'	Populates with answer to "Are you currently on active duty or will you be going on active duty while receiving the Rogers STEM Scholarship?"
'contact-method-preference'	Populates with answer to "How should we contact you if we have questions about your application?"
'direct-deposit-account-type'	Populates with answer to "Account type"

Form Component Interaction

• For this form, this tracking is intended to serve the radio button and multi-select checkbox components, dropdowns and text fields should be ignored

Description of Form Interaction	Screenshot	dataLayer Event
Click to check multi-select checkbox		'event': 'edu-form-change', 'edu-form-field': <question_text>', 'edu-form-value': <question_response_label> edu-form-action: 'checked'\|'unchecked'\|'clicked'

Updated 7/30/2020 Please see comment here for revised DL spec for ineligibility alert page

[jonwehausen]

@bsmartin-ep / @bmcgrady-ep

When one of you has capacity -- could you take a look at the drafted spec I have for 10203 above and let me know your thoughts.

I'll be starting on the 1995 adjustments here soon.

[jonwehausen]

@amyknox / @dneel-bah

For 10203 -- We're working thru peer review of the dataLayer specification draft above. We'll let you know when we've got the draft finalized and ready for dev resources to start on implementation.

For 1995, couple prospective action items we would like to get your thoughts on: 1) We will want to remove those DL variables from the --submission-successful and --submission-failed events that no longer correlate with a question in the form (questions that are being migrated to 22-10203). We could use your assistance in verifying precisely which questions those are... From what I can see, some examples include: edu-stemApplicant, edu-undergradStem, edu-pursueTeaching, edu-exhaustedAllBenefits. Here's a screenshot sample of current --submission-successful events for visibility:

2) We also could adopt / replace some of the new tracking paradigms we're proposing above in the 10203 spec in 1995, otherwise we could just remove the unnecessary variables with no other changes to 1995.

[shawkey-daniel]

Hey @jonwehausen , It looks like you identified the correct DL variables. We are good with removing unnecessary variables or adding new tracking paradigm. This seems like a great time to add the new tracking, since we will be in there, but we're good either way.

[bmcgrady-ep]

@jonwehausen - The DL spec looks good to me. All of the correct variables look to be in the spec.

[jonwehausen]

Datalayer Specification - 1995 - Adjustments

@shawkey-daniel / @amyknox Thank you guys for your patience on this. Per Daniel's latest comment, we would like to propose some adjustments to 1995 given the coming changes to questions with the introduction of 10203.

Developer Notes

• Please see the table below for the appropriate DL variables that should fire on edu-1995--submission-successful or edu-1995--submission-failed
• Please remove any and all datalayer variables outlined above that no longer exist
• Values separated by | indicate 1 of possible values
• When the value is not given by the user, please pass in undefined for the given variable
• The Yes or No question variables should populate with Yes or No
• Some of these are existing, however we would like to adjust the variable taxonomy / convention to be all lowercase separated by '-' consistently across.

dataLayer Variable	Description of Form Submission Variable	Screenshot	Example Value
'benefits-used-recently'	Value for "Which benefit are you currently using or have you used most recently?"		'Yes'\|'No'
'new-service-periods-to-record'	Value for "Do you have any new periods of service to record since you last applied for education benefits?"		'Yes'\|'No'
'service-details'	Array containing the details of service containing each branch name and pair of service start dates, and end dates given		'service-details': [ {'service-branch': 'Air Force', 'service-start-date': '02/02/2020', 'service-end-date': '07/03/2020'}, {'service-branch': 'Navy', 'service-start-date': '05/14/1999', 'service-end-date': '05/14/2001'}]
'service-before-1978'	Value for "Do you have any periods of service that began before 1978?		'Yes'\|'No'
'edu-desired-facility-name'	Value for "Name of school, university, or training facility"		'harvard'
'edu-desired-type-of-education'	Value selected from dropdown for "Type of education or training"		'Correspondence'
'edu-desired-facility-state'	Value selected from dropdown for state		'Massachusetts'
'edu-desired-facility-city'	Value inputted for desired school city		'Cambridge'
'edu-prior-facility-name'	Value inputted on /old-school for "Name of school, university, or training facility"		'Yale'
'edu-prior-facility-state'	Value selected from dropdown for old school state		'Connecticut'
'edu-prior-facility-city'	Value inputted for old school city		'New Haven'
'edu-prior-facility-end-date'	Value inputted for date stopped taking classes		'04/09/2020'
'preferred-contact-method'	Value for "how would you like to be contacted..."		'email'
'married'	Value for "Are you currently married"		'Yes'\|'No'
'dependent-children'	Value for "Do you have children in the following categories...."		'Yes'\|'No'
'dependent-parent'	Value for "Do you have a parent who is dependent for financial support?"		'Yes'\|'No'
'direct-deposit-method'	Value for "Benefit payment method"		'Unchanged'\|'Updated'\|'Stopped'
'direct-deposit-account-type'	Value for "Checking or Savings"		'Checking'\|'Savings'\|undefined Please use undefined if user chose not to update

[jonwehausen]

@amyknox / @desireeturner / @shawkey-daniel / @dneel-bah

Please see the two comments above for the dataLayer spec for each form:

• datalayer for 22-10203
  • Updated 7/30/2020: Please see comment here for most up-to-date spec for ineligibility section
• datalayer for 22-1995

Please let us know if you have any questions. Happy to split these out into to separate Github issues as well.

[amyknox]

@jonwehausen - We had to make some UI updates for 22-10203 so we need to update that tracking. I'll share notes with you.

@shawkey-daniel Is going to double check 22-1995 and get back with you. I think he had a question on sample values.

Our team typically creates our own stories off of your data layer requirements so no need to break this up.

[shawkey-daniel]

@jonwehausen - Regarding 1995, 'benefits-used-recently' is set as 'Yes'|'No'. Shouldn't it be the selected value?

[amyknox]

HI @jonwehausen - thanks for putting this all together! Here are notes on the 10203 Datalayer Specification you provided above

Pursuing a teaching certification

There's a conditional question that appears if the applicant says they're not pursuing a STEM degree currently. We'll want to track this. The question asks if they have a STEM degree and are pursuing a teaching certification. Answer is Y/N radio.

Explore other education benefits

We had to rework the Alert / Explore other education benefits. It turns out you can't monkey with the Back\Continue buttons (we had changed "Continue" to "Exit application"). So now, we have a green "Exit application" button within the page and we've gone back to the standard Back | Continue form controls.

Tracking on what we initially designed

The update (and what the team will build) We'll need to retrofit the tracking outlined above to track this UI

Ineligibility alert

For this, in addition to tracking whether this displays, is there a way to track whether individuals who see this alert abandon the form?

[jonwehausen]

Hi @amyknox,

Thank you for this! Really appreciate you providing this additional context for the changes and areas I didn't cover, very helpful! Based on your notes here's what we would propose:

Pursuing a teaching certification

• Item below we will want to add to the --submission-successful and --submission-failed events

dataLayer Variable	Description of Form Submission Variable	Screenshot	Example Value
'edu-pursuing-teaching-certifcation'	Value for "Are you pursuing a teaching certification"		'Yes'\|'No'

Ineligibility & Exit Application Tracking - Updated 7/30/2020

• We will want to track the ineligibility alert and the button click of "exit application" as separate events
• We will still want to track "Exit Application" clicks as a primary button according to the design system
• Each time the ineligibility alert displays, we'll push 'event': 'edu-stem-scholarship-ineligibility-alert' along with true|false for each criteria met/unmet
• Each variable of the edu-stem-scholarship-ineligibility-alert event should populate true or false according to the green checks (true) and gray x's (false)

event	Description of Interaction	Screenshot
'event': 'edu-stem-scholarship-ineligibility-alert', 'edu-eligibility-criteria-post911-met': true\|false, 'edu-eligibility-criteria-stem-or-teaching-met': true\|false, 'edu-eligibility-criteria-used-all-benefits-met': ':true\|false, 'edu-eligibilty-criteria-months-remaining-for-use':	Display of the ineligibility alert
'event': 'cta-primary-button-click	Click on "Exit Application" button

@amyknox Please let us know if this all make sense and/or any other questions you may have. With tracking on the ineligibility alert display separate from the button, we'll be able to configure a funnel to understand form abandonment after receiving the alert, whether using the "Exit Application" button or not.

[jonwehausen]

Hi @amyknox ,

Thank you for providing each of the ineligibility permutation combinations.

I updated my previous comment above with the latest spec that captures the criteria that was met/unmet at time of receiving the ineligibility alert.

[jonwehausen]

Next steps

• @jonwehausen to finish datalayer for email, sco, and cc of sco scenarios
• @bmcgrady-ep to take on setting up goal funnel in Education Modernized view non-prod and prod.
• @bsmartin-ep to take on configuring and cleaning up GTM to reflect these changes, auditing custom dimensions for reuse and net new custom dimensions.

[amyknox]

@jonwehausen

The emails are accessible in GH Applicant confirmation: https://github.com/department-of-veterans-affairs/va.gov-team/blob/master/products/education-careers/stem/stem-standalone-10203/content/stem-confirmation-email.md

Track link: "What happens after you apply"

SCO email (cc to applicant): https://github.com/department-of-veterans-affairs/va.gov-team/blob/master/products/education-careers/stem/stem-standalone-10203/content/stem-SCO-email-20200804.md

Track links to

• "Programs approved for STEM Scholarship" link
• Privacy policy

[jonwehausen]

Datalayer Specification for Emailing Confirmation

Dev Notes

• Dynamically populate edu-stem-scholarship-school according to the school name
• Dynamically populate true or false for cc-of-sco if the email was or was not the email cc'ed to the applicant of the sco email

Description of Interaction	DL Specification
All successful email sends upon successful form submission	'event': 'edu-10203-email-confirmation-successful', email-recipient: 'sco', //or 'applicant' 'edu-stem-scholarship-school': '<school_name>', 'cc-of-sco': true //or false
All failed email sends upon successful form submission	'event': 'edu-10203-email-confirmation-failed', email-recipient: 'sco', //or 'applicant' 'edu-stem-scholarship-school': '<school_name>', 'cc-of-sco': true //or false

[jonwehausen]

Tracking for Inbound Clicks within Emails

UTMs in a nutshell

• Best practice for links within emails that lead to inbound traffic on va.gov should be tracked using UTM parameters
• UTM parameters are a simple yet effective way to articulate how and where the user came from when landing on va.gov from external means
• The URL you will find in the table below is the URL that should be put within the href link for the email
• Using these URLs will allow google analytics to track entrances to these pages through the email links without any additional effort

Email link	Full UTM URL
Link for "What happens after you apply"	https://www.va.gov/education/after-you-apply/?utm_source=confirmation_email&utm_medium=email&utm_campaign=what_happens_after_you_apply
Link for "Programs approved for STEM Scholarship"	https://www.va.gov/education/after-you-apply/?utm_source=confirmation_email&utm_medium=email&utm_campaign=stem_approved_programs

[amyknox]

@jonwehausen Approved Programs.. that isn't part of the "What happens after you apply" content.

• The approved programs list is currently a PDF that lives here: https://benefits.va.gov/gibill/docs/fgib/STEM_Program_List.pdf
• This month it should transition to a new location when a drupal page about the STEM scholarship launches on VA.gov (Target date 8/26). Something like: Home > Education and training > Other education benefits > Edith Nourse Rogers STEM Scholarship
• Down the road, it hopefully will become html content, not a PDF. No ETA that, though.

Also, we still the syntax for the Privacy Policy... Should it be Link for "Privacy Policy"	https://www.va.gov/education/other-benefits/rogers-STEM-scholarship/?utm_source=confirmation_email&utm_medium=email&utm_campaign=privacy-policy

[desireeturner]

@jonwehausen The changes captured in the following comment are now available on staging: https://github.com/department-of-veterans-affairs/va.gov-team/issues/10780#issuecomment-664424693

[jonwehausen]

Hi @amyknox ,

Thank you for the clarification there, that makes sense. The syntax UTM convention/syntax will remain similar for the newly introduced scholarship page. We would suggest simply modifying the utm_campaign parameter (along with the new URL of course) when the new page URL has been set.

Your example for privacy policy looks good as well.

[amyknox]

@jonwehausen - So we're crystal clear, can you confirm that in the SCO email, we should use:

Link for "Programs approved for STEM Scholarship"	https://benefits.va.gov/gibill/docs/fgib/STEM_Program_List.pdf?utm_source=confirmation_email&utm_medium=email&utm_campaign=stem_approved_programs

Confirmed with @mnorthuis that the Approved STEM Programs PDF is not migrating to VA.gov - 8/11

[amyknox]

Updated Privacy policy link with new & improved & final STEM Application URL. Ideally we'll add an anchor to this link so users land directly at the Privacy Policy which is at the bottom of the page.

Link for "Privacy Policy"	https://www.va.gov/education/other-benefits/rogers-STEM-scholarship/?utm_source=confirmation_email&utm_medium=email&utm_campaign=privacy-policy

[desireeturner]

@jonwehausen The updates covered in the following comments have been made and are now available for review on staging: a. https://github.com/department-of-veterans-affairs/va.gov-team/issues/10780#issuecomment-662429290 b. https://github.com/department-of-veterans-affairs/va.gov-team/issues/10780#issuecomment-665338349

[jonwehausen]

@bsmartin-ep Would you mind finishing the GTM implementation of 1995 and staging the implementation for 10203 according to the spec? Let me know of any questions. Thanks!

[jonwehausen]

QA Testing of 1995

cc: @desireeturner @amyknox @joanneesteban @bsmartin-ep @bmcgrady-ep

Will post results of GTM testing in separate comment

Standard Form Events

Form Step / Interaction	dataLayer Screenshot	Test Status
Starting application without logging in		✔️ PASS
Form Submission (fires on success and failure)		✔️ PASS
Form Successful Submission		✔️ PASS
Form Start - Begin form button after successful sign in		✔️ PASS
Form Loaded		✔️ PASS
Form Saved		✔️ PASS
Form started new application		✔️ PASS

---

Test Scenarios of Datalayer Metadata

Description of Test Scenario	Test Case Screenshot	DL Screenshot	Test Status
Selection of Post-9/11 GI Bill (Chapter 33)			✔️ PASS
Selection of "Yes" to "Do you have any new periods of service to record since you last applied for education benefits?"			✔️ PASS
Adding services periods (mixed casing intentional for testing)			✔️ PASS
Selection of Yes to "Do you have any periods of service that began before 1978"			✔️ PASS
Adding details to "school, university, or training facility you want to attend"			✔️ PASS
Adding details to "school, university, or training facility you last attended" (mixed casing intentional for test purposes)			✔️ PASS
Answer to "how would you like to be contacted if we have questions about your application"			✔️ PASS
Answers to personal information questions			✔️ PASS
Direct deposit method details			✔️ PASS

[jonwehausen]

QA Testing of 10203

cc: @desireeturner @joanneesteban @amyknox @bsmartin-ep @bmcgrady-ep will post results of GTM testing in seperate post

Testing of Datalayer Metadata

Description of Test Scenario	Test Case Screenshot	DL Screenshot	Test Status
Selections to "Which benefit have you used or are you currently using?"			✔️ PASS
Answers to Rogers Stem Scholarship eligibility questions			PASS >> will need to correct small "certification" typo
Receiving ineligibility message			✔️ PASS
Answers to STEM degree and school details			✔️ PASS
Answer to "Are you currently on active duty or will you be going on active duty while receiving the Rogers STEM scholarship?"			✔️ PASS
Entering of direct deposit information			✔️ PASS

Form Changes

Description of Test Scenario	Test Case Screenshot	DL Screenshot	Test Status
Selecting of responses to "Which benefit have you used or are you currently using?" and clicking continue to next page			✔️ PASS

[jonwehausen]

Follow Up Items to Correct Following Secondary QA

• Per slack conversation with @desireeturner and @amyknox there are a few items we will have to correct / add. Thank you both for your time & efforts here!

cc: @bsmartin-ep and @bmcgrady-ep for visibility

---

1) edu-eligibility-criteria-months-remaining-for-use Typo

Typo (missing second "i" for edu-eligibility-criteria-months-remaining-for-use

2) Addition of cta-primary-button-click on each of the "Exit Application" buttons

The addition of event cta-primary-button-click on click for each of the "Exit Application" buttons on /education/other-va-education-benefits/stem-scholarship/apply-for-scholarship-form-22-10203/benefits/initial-confirm-eligibility and /education/other-va-education-benefits/stem-scholarship/apply-for-scholarship-form-22-10203/benefits/confirm-eligibility

3) Removal of cta-primary-button-click firing inadvertently

There looks to be a one-off cta-primary-button-click event firing occassionally upon continuing from benefits/stem-eligibility to /benefits/confirm-eligibility and /benefits/eligibility to /benefits/initial-confirm-eligibility we will want to remove. The edu-stem-scholarship-ineligibility-alert and edu-form-change events are perfect here and we will be able to determine those who continue / move back using page URLs.

Screenshot 1	Screenshot 2

---

4) Ineligibility Alert Tracking On Initial Confirm

Would like to put explicit ineligibility alert tracking on the initial confirm page as well (/benefits/initial-confirm-eligibility). Please use the following event

   'event': edu-stem-scholarship-ineligibility-alert

[dneel-bah]

@jonwehausen For tracking purposes, the new issues raised in comment https://github.com/department-of-veterans-affairs/va.gov-team/issues/10780#issuecomment-678442138 have been been put in a new story #12733 . This item can be closed if all other issues have been addressed.

[joanneesteban]

fysa @bsmartin-ep @bmcgrady-ep ^

[desireeturner]

@jonwehausen @bsmartin-ep @bmcgrady-ep The typo in the following comment has been addressed and is available for review: https://github.com/department-of-veterans-affairs/va.gov-team/issues/10780#issuecomment-676864241

[jonwehausen]

GTM Tag Management QA 1995

✔️ Pass

Testing Notes

• Primary testing here was around each datalayer variable corresponding with form values mapped to the appropriate Google Analytics custom dimension & index

Custom Dimension Values (1995 customization)

DataLayer Variable	DataLayer Test Value	GA Custom Dimension - Index & Name	GTM Form Submit Tag Config Screenshot
'preferred-contact-method'		53: "Global - Preferred Contact Method"
'benefits-used-recently'		54: Global - Benefits Used Recently
'edu-desired-facility-name'		81: "Education - School Name"
'edu-desired-facility-state'		82: "Education - School State"
'edu-desired-facility-city'		83: "Education - School City"
'edu-desired-type-of-education'		59: "Education - Type of Education"
'edu-prior-facility-name'		94: "Education - Historical School Details"
'edu-prior-facility-city'		94: "Education - Historical School Details"
'edu-prior-facility-state'		94: "Education - Historical School Details"
'edu-prior-facility-end-date'		94: "Education - Historical School Details"
'dependent-children'		95: "Global - Dependent Children"
'dependent-parent'		96: "Global - Dependent Parent"
'married'		97: "Global - Married"
'direct-deposit-method'		98: "Global - Direct Deposit Change Method"
'direct-deposit-account-type'		99: "Global - Direct Deposit Account Type"
'service-before-1978'		100: "Education - Service Prior to 1978"
'service-branch'		101: "Global - Service Branch(s)
'service-start-date'		102: "Global - Service Start Dates"
'service-end-date'		103: "Global - Service End Dates"
'new-service-periods-to-record'	n/a		no need for CD...data from new service records are contained within CD 94

[jonwehausen]

GTM Tag Management QA 10203

✔️ PASS

Custom Dimension Value (10203 customization)

DataLayer Variable	DataLayer Test Value	GA Custom Dimension - Index & Name	GTM Form Submit Tag Config Screenshot
'active-duty'		42: "Global - Currently Active Duty"
'edu-benefits-currently-used'		54: "Global - Benefits Used Recently"
'edu-currently-enrolled'		55: "Education - Enrolled in Undergrad STEM"
'edu-pursuing-teaching-certification'		56: "Education - Pursuing Teaching Certification"
'edu-benefits-remaining'		105: "Education - Benefits Remaining"
'edu-name-of-degree'		104: "Education - Degree Name / Field of Study"
'edu-stem-scholarship-school'		81: "Education - School Name"
'edu-school-state'		82: "Education - School State"
'edu-school-city'		83: "Education - School City"
'contact-method-preference'		53: "Global - Preferred Contact Method"
'direct-deposit-account-type'		99: "Global - Direct Deposit Account Type"

---

Product Ineligibility Alerts & Criteria

Radio Button Screenshot	DataLayer Screenshot	GA Custom Metric - Index & Name	GTM Form Submit Tag Config Screenshot
		- 28 = STEM Scholarship Criteria Met - Post 911 - 29 = STEM Scholarship Criteria Met - STEM or Teaching - 30 = STEM Scholarship Criteria Met - Benefits Remaining

---

Education Form Change

Interaction Screenshot	DataLayer Screenshot	GTM Form Submit Tag Config Screenshot

[jonwehausen]

Update

cc: @desireeturner @amyknox @dneel-bah @joanneesteban @bsmartin-ep @bmcgrady-ep

• Tracking has been deployed within GTM to support rollout of 1995 and 10203, this represents all of the tracking scoped apart remaining items within #12733
• Please find details of GTM testing results within the two comments above

Next Steps

• We will finish the remaining testing / tracking configuration for items being addressed within #12733 asap
• Discuss short term and long term reporting / dashboard needs

[desireeturner]

@jonwehausen The comments included above (https://github.com/department-of-veterans-affairs/va.gov-team/issues/10780#issuecomment-678442138) have now been addressed in #12733 and are ready for your review.

[jonwehausen]

QA Testing

Description of Interaction	DL Screenshot	Tag Screenshot	Test Status
Removal of cta-primary-button-click on benefits/stem-eligibility to /benefits/confirm-eligibility	N/A	N/A	✔️ PASS
Initial ineligibility alert received			✔️ PASS
Click to 'Exit application' on initial ineligibility alert			✔️ PASS
Receive 2nd ineligibility alert			✔️ PASS
Click on 'Exit Application' upon receiving the 2nd ineligibility alert			✔️ PASS

[jonwehausen]

@amyknox @bsmartin-ep @desireeturner

Closing issue. Charts on Education Rollout mockup have been updated to include the initial ineligibility steps