Closed wunderhund closed 5 years ago
Looks like this was an on-call incident, not a triage incident. (The naming is confusing, I admit.)
@ricetj Is this a thing for the operations team to take over?
Looks like this was an on-call incident, not a triage incident. (The naming is confusing, I admit.)
@ricetj Is this a thing for the operations team to take over?
Hello @cvalarida we are short-handed right now, so I'm not sure If we could address this anytime soon. So on-call incidents that have unresolved issues are not run through triage?
@omgitsbillryan Can you take a look at this and provide feedback
Please read the Triage Rules of Engagement for instructions on what types of issue should be submitted using this template.
Status
UNRESOLVED
Severity Analysis
Estimate of how critical this bug is
sev 2
User Impact
Description
Proposed Solution
Timeline
Background: the old lower environment certs for dev-api.va.gov, staging-api.gov, and so on will expire on August 30, 2019, so they needed to be replaced with new certificates.
July 15
July 17
August 2
Aug 5
Aug 7
dev-devel INC6949035
dev INC6948888
staging-api INC6949284
staging-devel INC6949350
staging INC6949112