[UX][Research] Full MVP Workflow Usability Test Analysis - Githubissues

department-of-veterans-affairs / va.gov-team

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[UX][Research] Full MVP Workflow Usability Test Analysis #15536

Closed kristenmcconnell closed 3 years ago

kristenmcconnell commented 4 years ago

User Story

As a product team and Veteran, we want to confirm the full MVP workflow is usable.
This research will usability test a mobile and desktop version of the full MVP Veteran workflow to gain feedback.

Related Documentation

MVP: Visit Intro Initiative (Proof of Concept)

Description

A research report detailing findings and design recommendations from the research study.

Reference Materials

Review research checklist
Synthesis

Tasks

[x] Decide on analysis methodology (affinity diagramming, etc.)
[x] Involve appropriate team members in analysis activity/meetings
[x] Review all participant session notes and videos
[x] Do analysis

Acceptance Criteria

[x] Create research reports/readout documents of findings
[x] Update the research history document
[x] Deal with recordings once analysis is complete
[x] Create necessary issues/tickets that address findings in coordination with Amanda
[x] Schedule readout sessions with stakeholders, team, Demos, UX weekly(?)

kristenmcconnell commented 3 years ago

@abuckley3385 @mlighdc For review. I also set up a meeting to discuss this research when we return in the New Year.

Research report (PDF): https://app.zenhub.com/files/133843125/1f96c5e0-8804-4595-8149-518d321a9cd1/download

You can find all research documentation on GitHub at: https://github.com/department-of-veterans-affairs/va.gov-team/tree/master/products/health-care/questionnaire/research/all-mvp-workflows