Desired date range or test duration: 10-minute sessions
Desired number of users: 1-3 Platform team members, ideally a mix of designers and engineers
The group(s) from which you'll recruit test users: Service Design and Platform team at-large
How you'll recruit test users: Slack - #VSP-service-design and #platform-team
How you'll give test users access to the product: When our users are identified, we will provide them access to the Home Page MVP URL and Platform Website V3 URL.
What "Success" criteria will you look at before launch? Can the person navigate from The Home Page MVP and/or a no-longer-maintained GH page to the Platform Website?
How you'll measure your "Success" criteria?
Yes/no: The users can reach the Platform Website.
Results:
Number of users: 5 total
3 BE Tools engineers
1 FE Tools PM
1 FE Tools engineer
Results per your "Success" criteria:
Number of bugs identified / fixed: x/x
Any UX changes necessary based on the logs, user feedback, or VA challenges? YES:
### 1-week results:
- Number of unique users:
- Post-launch KPI 1 actual:
- Post-launch KPI 2 actual:
- Post-launch KPI 3 actual:
- Any issues with VSP handling/processing?: yes/no
- If yes, what:
- Any UX changes necessary based on the logs, user feedback, or VA challenges? yes/no
- If yes, what:
### 1-month results:
- Number of unique users:
- Post-launch KPI 1 actual:
- Post-launch KPI 2 actual:
- Post-launch KPI 3 actual:
- Any issues with VSP handling/processing?: yes/no
- If yes, what:
- Any UX changes necessary based on the logs, user feedback, or VA challenges? yes/no
- If yes, what:
Post-launch Questions
*To be completed once you have gathered your initial set of data, as outlined above.*
1. How do the KPIs you gathered compare to your pre-launch definition(s) of "success"?
2. What qualitative feedback have you gathered from users or other stakeholders, if any?
3. Which of the assumptions you listed in your product outline were/were not validated?
4. How might your product evolve now or in the future based on these results?
Phase I: User Acceptance Testing
Planning:
Results:
Number of users: 5 total
Results per your "Success" criteria:
Number of bugs identified / fixed: x/x
Any UX changes necessary based on the logs, user feedback, or VA challenges?
YES
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Phase II: Go Live!
Phase 3: Post-launch Results [Optional]
Post-launch Questions