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department-of-veterans-affairs / va.gov-team

Public resources for building on and in support of VA.gov. Visit complete Knowledge Hub:
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KMI unsubscribe text #18365

Open DanielleThierryUSDSVA opened 3 years ago

DanielleThierryUSDSVA commented 3 years ago

For successful unsubscribe

You've unsubscribed from COVID-19 vaccine updates. We won't send you any more emails.

For unsubscribe error

We're sorry. We couldn't unsubscribe you from COVID-19 vaccine updates at this time. Please try again later.

DanielleThierryUSDSVA commented 3 years ago

Hi @stephenBarrs @batemapf. Draft unsubscribe language above. Do we want to direct user to contact center if they try again without success again?

stephenBarrs commented 3 years ago

Hi @stephenBarrs @batemapf. Draft unsubscribe language above. Do we want to direct user to contact center if they try again without success again?

Would the contact center be able to manually unsubscribe them somehow?