Full Accessibility & 508 Office Audit [Sitewide Content - Contact Us page]

[RLHecht]

Steps to complete the Full Accessibility & 508 Audit:

• [x] VFS Product Manager: create issue and fill in feature name in the title and other bolded information appropriately
• [x] VFS: Link to this issue once created in #vfs-platform-support in Slack; tag @ Trevor Pierce
• [ ] VSP: Accessibility specialists create sub-issues attached to this epic with findings
• [ ] VFS: Coordinate with the VA 508 Office to address accessibility findings
• [ ] VSP: Platform Collaboration Point Tracker is updated

Artifacts - please provide the following artifacts when you request a full review

• Access information for the tool or feature in staging do not put staging credentials in your va.gov-team ticket; store or reference them in a .md file in the va.gov-team-sensitive repository
• Link to verification that accessibility checks are complete:
  • (preferred) Link to your TestRail VSP accessibility test plan template. OR
  • Link to a doc in your product folder that indicates all required checks from the accessibility staging review prep doc are complete.
• List of known issues (with links to tickets when applicable)

Live page: https://www.va.gov/contact-us/ One known issue: #17984 More background in #17542

Additional Notes

As part of this review, VSP will send your product to VA's 508 office for approval (as applicable)

[bethpottsVADEPO]

@1Copenut Can you confirm whether this ticket can be closed?

[shiragoodman]

hi @bethpottsVADEPO . Doesn't look like my team has gotten to this one yet. Otherwise, there would be accessibility issue tickets linked to it. Let me check with my team to see their availability on getting this done.

[noahgelman]

@bethpotts @shiragoodman I should have this done tomorrow

[noahgelman]

The accessibility review for this issue has been completed

[1Copenut]

@RLHecht Please email the VA 508 office when you're ready for them to give a final quick test on the Contact Us page and CC Noah and Shira. DM us if you need a contact email address at 508. Thank you!

[bethpottsVADEPO]

@1Copenut Is this the process now or just with this root level, high-profile page? Just want to be clear for future: open ticket for internal accessibility check --> then you let us know if we need to get a 508 office review (or is this always the final step)?

[bethpottsVADEPO]

@1Copenut Also, can you provide the contact info for emailing the 508 office?

[1Copenut]

@bethpotts VSP added this internal audit as a final check after launch before sending products to the VA 508 office. It was a way for VFS a11y specialists to review products in more depth, look closer at edge cases, and with additional devices than are possible in the time-boxed staging review. The VA 508 office is the final reviewer and the gold standard for product compliance.

I'll DM the contact info to you and Randi in just a short.

[FranECross]

This old epics tickets have been completed/closed; closing epic.