Collaboration Cycle Kickoff [Sitewide Content / Consolidating appeals content within decision reviews]

[bethpottsVADEPO]

Steps to complete Collaboration Cycle Kickoff

• [x] VFS Product Manager: Create this issue and fill in your team and feature name in the title.
• [x] VFS: Answer the questions below.
• [x] VFS: Link to this issue once created in vfs-platform-support in Slack; tag @vsp-product-support-members.
• [x] VFS: Attach any available artifacts.
• [x] VSP: Review the responses and comment in ticket with recommended touchpoints and practice area involvement.
• [x] VSP: Add project/feature to the Platform Collaboration Point Tracker.
• [ ] VFS: Close this ticket when all steps above are completed.

Artifacts (if available)

• 11229 (original ticket with background)

Questions

Please refer to the guidance in Getting Started with the Collaboration Cycle for detailed information and examples for the below questions.

Will your work result in visible changes to the user experience?

• [x] Yes
• [ ] No

Is your work a new product/feature or an iteration to an existing product/feature?

• [ ] New
• [x] Iteration

Will your work impact only static content pages?

• [x] Yes
• [ ] No

Are you making changes to the visual design?

• [ ] Yes
• [x] No

Are you making changes to content?

• [x] Yes
• [ ] No

Are you making a change to the user flow?

• [ ] Yes
• [x] No

Are you making a change to urls, navigation, or entry points?

• [x] Yes
• [ ] No

Are you doing research with VA.gov users?

• [ ] Yes
• [x] No

Does your product/feature have Google Analytics tracking and a KPI dashboard in Domo?

• [ ] Yes
• [x] No

If yes, then do you need to capture any other analytics or metrics in addition to what you're currently tracking?

• [ ] Yes
• [x] No

Additional information

Please refer to the VSP Collaboration Cycle README on Github for more information about the Collaboration Cycle.

[shiragoodman]

Hi @bethpottsVADEPO. Thanks for completing this Collaboration Cycle Kickoff ticket! Based on your responses, we are recommending the following Collaboration Cycle touchpoints:

• Contact Center Review (I would check with the team to see if the Product Guide and/or Product Video needs updating)
• Staging Review
• Privacy and Security Review

The following practice areas will be included throughout the Collaboration Cycle process:

• Content
• Information Architecture (IA)
• Accessibility
• Product

Your project has been added to the Platform Collaboration Point Tracker (under the New tab). Please review the guidance on our Collaboration Cycle README page for next steps.

[mnorthuis]

Hi @bethpottsVADEPO, there should also be an IA request as part of the touchpoint list. We can use this ticket #11229 you already have open as the request, and I will indicate on that ticket as well.

For IA work, we will need to land on the new URL, breadcrumb label, placement within the left nav of decision reviews, updates to the disability hub to remove the link, the left nav link label, and redirect planning.

[shiragoodman]

thank you @mnorthuis. I know we talked about this prior to me recommending the touchpoints, but I think we must've miscommunicated a bit. Thank you for clarifying with Beth :)

[bethpottsVADEPO]

My collaboration with Mikki will have to come before the other checkpoints. Thanks, @mnorthuis !