Collaboration Cycle Kickoff: eBenefits, Loan Guarantee: Certificate of Eligibility

[jason-gcio]

Steps to complete Collaboration Cycle Kickoff

• [x] VFS Product Manager: Create this issue and fill in your team and feature name in the title.
• [x] VFS: Answer the questions below.
• [x] VFS: Link to this issue once created in vfs-platform-support in Slack; tag @vsp-product-support-members.
• [x] VFS: Attach any available artifacts.
• [x] VSP: Review the responses and comment in ticket with recommended touchpoints and practice area involvement.
• [x] VSP: Add project/feature to the Platform Collaboration Point Tracker.
• [ ] VFS: Close this ticket when all steps above are completed.

Artifacts (if available)

• Link to draft of product outline
• Link to wireframes, mockups, or prototypes
• Any other artifacts you have so far: some discovery

Questions

Please refer to the guidance in Getting Started with the Collaboration Cycle for detailed information and examples for the below questions.

Will your work result in visible changes to the user experience?

• [x] Yes
• [ ] No

Is your work a new product/feature or an iteration to an existing product/feature?

• [x] New
• [ ] Iteration

Will your work impact only static content pages?

• [ ] Yes
• [x] No

Are you making changes to the visual design?

• [ ] Yes
• [x] No

Are you making changes to content?

• [x] Yes
• [ ] No

Are you making a change to the user flow?

• [x] Yes
• [ ] No

Are you making a change to urls, navigation, or entry points?

• [x] Yes
• [ ] No

Are you doing research with VA.gov users?

• [x] Yes
• [ ] No

Does your product/feature have Google Analytics tracking and a KPI dashboard in Domo?

• [x] Yes, eventually
• [ ] No

If yes, then do you need to capture any other analytics or metrics in addition to what you're currently tracking?

• [ ] Yes
• [x] Not sure yet

Additional information

Please refer to the VSP Collaboration Cycle README on Github for more information about the Collaboration Cycle.

[shiragoodman]

Hi @jason-gcio. Thanks for completing this Collaboration Cycle Kickoff ticket! Based on your responses, we are recommending the following Collaboration Cycle touchpoints:

• Design Intent
• Information Architecture (IA) Request
• Research Plan Review
• Analytics Request
• Midpoint Review
• Contact Center Review
• Staging Review
• Privacy and Security Review

Post Launch:

• Full Accessibility and 508 Office Audit
• Post-launch Check-in

The following practice areas will be included throughout the Collaboration Cycle process:

• Design
• Content
• Information Architecture (IA)
• Quality Assurance (QA)
• Accessibility
• Product

Your project has been added to the Platform Collaboration Point Tracker (under the New tab). Please review the guidance on our Collaboration Cycle README page for next steps.