Prepare Platform Website training sessions (Develop guidelines)

[lianilychee]

User story

As a Content team member, I need to deliver guidance to Platform teams, so that they can contribute to the Platform Website with minimal assistance from us.

As a Platform team member, I need to know how to create and deprecate a page on the Platform Website, so that I can contribute to it (the Platform Website).

Tasks

• [x] Gretchen - Figure out how we are divvying up the work.
• Develop a conversation guide and talking points.
  • [x] Gretchen, with Amy listening - Initial brainstorming session
  • [x] Gretchen - Develop shell of outline
  • [ ] Trio - Provide feedback on script
  • Other notes
  • Identify how we are conveying the information (mock Confluence page for trying out?)
  • Find ways of identifying what is vague about the guidelines during the sessions.
  • How might we adapt the training sessions based on in-session feedback about the guidelines
• [ ] Gretchen - Get ballpark timing of session sections by rambling to myself
• [ ] Rehearse training sessions.
• [x] Liani - Schedule training sessions.
• [ ] Trio - Populate training session deck
• [ ] Figure out how to socialize the recordings.

Tasks for next sprint:

• Regroup after training session to revise session and/or guidelines

Acceptance criteria

To come.

Reference info

• We want to clearly distinguish operational docs hub vs Platform Website
• training session deck
• outline draft

[lianilychee]

Thurs 5/13:

• either brainstorming or rough in some thoughts

[gmaciolek]

Mon 5/17:

• Gretchen - I started a draft of an outline

[lianilychee]

Tues 5/18:

• Amy, Gretchen - will meet after this to war plan and divvy
• EOS goal: Have all the pieces in place so that we are just polishing/rehearsing for recording - will have a better sense after the pair huddle

[lianilychee]

Weds 5/19:

• Gretchen and Amy found https://contentdesign.intuit.com/resources/content-strategy-101/ and want to chunk up our training session
• Today, backwards planning from 5/31 (will check in tmr morning and we'll know if it's even possible)
• When Overview script will be done (part of backwards planning)

[lianilychee]

5/20 Thurs:

• Gretchen

  • I did all the rejiggering moving spaces AND the new info follows the new support instructions
  • I found a few links that weren't looking quite right (now that they're in the "how we work space")
  • GOAL FOR TODAY
  • update the media bullet
  • Create a page script

• Amy

  • goal for today
  • pulling useful content from SVP video we might want to incorporate
  • putting the script together for the Overview section

• in backwards planning:

  • ~8+ hrs of production for each video: Finishing up the script, figuring out what visuals to show and when, recording

[lianilychee]

5/21 Fri:

• Amy
  • transcribed SVP video about adding an image
  • put ^^ info into "How to create a page" script
• Gretchen
  • there is no limit to the size of the scroll-viewport-admins group
  • adding ppl is a manual step; they are gonna have to request from a Site Admin.
  • Maybe we can add the manual requesting step in "getting started"?
  • list from yesterday is carrying over :D
  • GOAL FOR TODAY
  • update the media bullet
  • Create a page script

[lianilychee]

Mon 5/24:

• Gretchen
  • updated the publishing workflow diagram now that Dror has added everyone to scroll-viewport-admins
  • want to add verbiage around "oh, if you're self publishing, you gotta watch out for other people's changes"
• Amy OOO

[lianilychee]

Tues 5/25:

• Gretchen - I did things :D
  • Ran thru "Create a page" - 10-12min
  • Ran thru "Publishing workflow" - ~15min
  • What's left: Overview and intro
  • EOD: Have Overview slides ready and topics for script for Amy

Divvying up who is saying what:

• Intro - Liani
• Overview - Amy
• Create a page - Gretchen - tomorrow w/ Naomi
• Publishing workflow - Gretchen - tomorrow w/ Naomi
• Deprecate a page - Amy
• Wrap - Liani

[lianilychee]

5/26 Weds:

• deck needs pretty-fying
• Overview
  • has content and talking points
  • A and G have a session end of today to rehearse overview section
• Publishing workflow section
• Create a page
  • no changes
• Need to prep for Fri (Dror, Naomi): make sure parity between script and visuals
• TODAY
  • Gretchen: tweaking based on Naomi's feedback
  • Amy: focus on overview section after Gretchen and Amy sync in the afternoon
  • Liani: pretty-fying deck