Business intake form for [1990 Application for Education Benefits]

[miabecker]

Requestor Name

Business Line

What is the business outcome you are trying to achieve? (required 1-2 sentences)

Alerting Veterans when their 1990 Application form has been:

Received Approved *Denied

**Potentially a reminder as well depending on stats As a part of the form submission, the team is collecting preferences for communication and channel for communication. Advised the team to think about VA Profile / VA.gov Preferences work stream and whether or not it makes sense for this to live there.

What is an overview of the notification use case? (required 3-5 sentences)

See above.

What is the user journey during which this notification will take place? Is there a desired behavior change? ( required 3-5 sentences)

User filling out the 1990 form to access education benefits. See above for specific points of the journey.

Is this notification already being sent and if so how? (Yes/No and optional 1-2 sentences)

Approval or Denial via USPS No confirmation of Application submission

What kind of notification would this be? (required Email, Text, Not sure)

Email and text-dependent on Veteran's preferences

If you have a draft of the content you’d like to send - please upload here. Please note we collaborate with all of our users on their content to ensure it meets standards. (optional - blank)

Share 526EZ Don't currently have content for Approved or Denied, might be directing them to the account

Have you spoken to your Privacy Officer about your content/use case and has it been approved? (Yes, No, Not Sure)

No

What system will your notification be triggered from i.e. vets-api? (required 1-2 sentences)

Vets-API DGI Managed Environment for approval/denial

Do you have the business logic in that system to trigger an API request to us? (required 1-2 sentences)

Yes and working on it

Do you have the data or access to the data needed for your notification i.e. email addresses, unique identifiers (optional yes, no, not sure)

Claim ID

Do you have a budget for this? Please see details on the cost of using our service here. (optional yes, no, not sure)

What is your estimated volume of notifications per day, week, month? (optional - open space)

When does this notification need to be in production? (optional - open space)

Initial release - December Integration Testing & Development sooner

[miabecker]

See our github page for examples of content: https://github.com/department-of-veterans-affairs/va.gov-team/blob/master/products/va-notify/README.md @audayotte

[miabecker]

@cesaresantiago I couldn't find Russel in Github but tagging you!

[bevnobev]

This work is being done by the forms confirmation team. It's currently on hold until February 2024 when the MEB team has cycles to review our changes. cc: @GitSamJennings