Audit of MyHealtheVet Advanced mentions on VA.gov pages

RLHecht commented 3 years ago

Issue Description

My HealtheVet Advanced accounts are going away in September. We need to audit our site to determine where we have mentions of it. Then we can determine if we need to change the wording or delete the reference.

Tasks

[x] Do a search of MyHealtheVet Advanced on VA.gov pages (Public Websites)
[x] Review list to determine what to update/remove
[x] Implement changes
[x] Review and publish

Acceptance Criteria

[x] My HealtheVet Advanced is no longer referenced on VA.gov pages

RLHecht commented 3 years ago

@brianalloyd @kelsonic Would you be able to run a search for us on where there are mentions of My HealtheVet Advanced on our pages? It's going away in September so we need to work on removing any mentions. Thanks!

kelsonic commented 3 years ago

21 results - 2 files

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  1035          <p class="vads-u-margin-y--0">Why upgrade your Advanced account to the Premium level?</p>

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With a Basic account, you can only access medical libraries and enter personal data into journals and other tools to track your health measures.</p>\n\n<h3>What are the benefits of upgrading my current Advanced account to the Premium level?</h3>\n\n<p>A Premium account provides VA patients with more tools and information than an Advanced account for managing health care. With a Premium account, you can manage your care using the full suite of tools and services available on My HealtheVet. A Premium account lets you:</p>\n\n<ul><li>Access more of your VA health records</li>\n\t<li>Request and track VA prescription refills</li>\n\t<li>Send secure messages to your VA h⟪ 24024 characters skipped ⟫y/priority-groups/</a>).<br><br>\nEnrolled Veterans can call 888-397-8387 to request a COVID-19 vaccination appointment.</p></body></html>"}}]},"pagedItems":[{"entityId":"27389","title":"Upgrade Your My HealtheVet Advanced Account to Premium","fieldFeatured":false,"entityUrl":{"path":"/eastern-oklahoma-health-care/stories/upgrade-your-my-healthevet-advanced-account-to-premium"},"uid":{"targetId":1500,"entity":{"name":"Nathan.Schaeffer@va.gov","timezone":null}},"promote":false,"created":1626271241,"fieldAuthor":null,"fieldImageCaption":null,"fieldIntroText":"Why upgrade your Advanced account to the Premium level?","fieldMedia":{"entity":{"image":{"alt":"my HealtheVet logo","title":"","derivative":{"url":"/img/styles/2_1_medium_thumbnail/public/2021-07/Screen%20Shot%202019-10-11%20at%2012.15.28%20PM.png","width":480,"height":240}}}},"fieldFullStory":{"processed":"<html><head></head><body><p>For registered My HealtheVet users, Advanced accounts will change to Basic accounts on September 1, 2021.</p>\n\n<p>When this change occurs, My HealtheVet Advanced account users registered as VA patients and CHAMPVA Beneficiaries will not be able to:</p>\n\n<ul><li>Request and track VA prescription refills</li>\n\t<li>View allergies from the electronic VA health record</li>\n</ul><p>This is because a Basic account offers limited access to My HealtheVet features. 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  508  
  509: <p>When this change occurs, My HealtheVet Advanced account users registered as VA patients and CHAMPVA Beneficiaries will not be able to:</p>
  510  

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RLHecht commented 3 years ago

Thanks @kelsonic ! @DanielleThierryUSDSVA Do you know if VAMC is aware of this too? It looks like the only instances are on their pages.

RLHecht commented 3 years ago

On the view lab and test results page we say "Learn about the 3 different My HealtheVet account types" in 2 places. We need to change this. https://www.va.gov/health-care/view-test-and-lab-results/

kelsonic commented 3 years ago

Hey @RLHecht I can make the change! 🙂 What would you like me to change it to?

RLHecht commented 3 years ago

@kelsonic We would just change 3 to 2 (it shows up twice on that page). But I don't think we are implementing this until closer to September when they are sunsetting the Advanced accounts. @DanielleThierryUSDSVA Is there a date we should be making these changes by?

kelsonic commented 3 years ago

Ah ok! Just let me know when and I'll send up a PR for it 👍

RLHecht commented 3 years ago

@kelsonic We are ready to implement this change. On this page: https://www.va.gov/health-care/view-test-and-lab-results/ we need to change 3 to 2 in the link Learn about the 3 different My HealtheVet account types It is on the page twice. Thank you!

kelsonic commented 3 years ago

PR is up for it: https://github.com/department-of-veterans-affairs/vets-website/pull/18602 Thanks @RLHecht! 🙂

RLHecht commented 3 years ago

Reviewed and approved! Thanks for working so quickly as always @kelsonic !

kelsonic commented 3 years ago

Of course! PR merged + will go out with the daily deploy today @RLHecht

RLHecht commented 3 years ago

This change is live on the site. I also let Stan know about the mentions on VAMC pages. Closing this ticket.

DanielleThierryUSDSVA commented 3 years ago

Hi @RLHecht. Thanks for changing the "3" to "2." I went to look at the page though and there's still a mention of "Advanced" in the line above the link:

"If you sign in with a Basic or Advanced account, you’ll find only the results you’ve entered yourself."

Can we also remove "or Advanced" here?

Also, I think we need to look at our health tool pages again for mentions. For example, this page also mentions the 3 MHV account types: https://www.va.gov/health-care/get-medical-records/. And we'll need to remember that these health tool pages have 2 versions each right now due to Cerner.

Thanks!

RLHecht commented 3 years ago

@kelsonic can you do a new search to make sure we got all of the pages? Besides searching MyHealtheVet Advanced could you also search for Advanced account? That might pull up more. And then can we also make the following changes on these Cerner pages, which need to be done on both versions:

The sentence above where we changed 3 to 2, please update to: If you sign in with a Basic account,
Under the question "Am I eligible to use all the features of VA Blue Button?" change the link to Learn about the 2 different My HealtheVet account types Thank you!

kelsonic commented 3 years ago

Of course! :)

79 results - 10 files

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A My HealtheVet Premium account is free.</p>\n\n<p>Get a My HealtheVet Premium account today and gain access to more information about your health.</p>\n\n<h3>Local My HealtheVet coordinator</h3>\n\n<p>For questions about this change or help with upgrading your account, please call 918-577-3824.</p></body></html>"}},{"entityId":"27061","title":"VA wants to protect Veterans against the COVID-19 Delta Variant","fieldFeatured":false,"entityUrl":{"path":"/eastern-oklahoma-health-care/stories/va-wants-to-protect-veterans-against-the-covid-19-delta-variant"},"uid":{"targetId":1500,"entity":{"name":"Nathan.Schaeffer@va.gov","timezone":null}},"promote":false,"created":1625245824,"fieldAuthor":null,"fieldImageCaption":null,"f⟪ 35753 characters skipped ⟫2019;lei Pettit at <a href=\"mailto:olei.pettit@va.gov\">olei.pettit@va.gov</a> or call Voluntary Service at 918-577-3622.</p></body></html>"}},{"entityId":"27389","title":"Upgrade Your My HealtheVet Advanced Account to Premium","fieldFeatured":false,"entityUrl":{"path":"/eastern-oklahoma-health-care/stories/upgrade-your-my-healthevet-advanced-account-to-premium"},"uid":{"targetId":1500,"entity":{"name":"Nathan.Schaeffer@va.gov","timezone":null}},"promote":false,"created":1626271241,"fieldAuthor":null,"fieldImageCaption":null,"fieldIntroText":"Why upgrade your Advanced account to the Premium level?","fieldMedia":{"entity":{"image":{"alt":"my HealtheVet logo","title":"","derivative":{"url":"/img/styles/2_1_medium_thumbnail/public/2021-07/Screen%20Shot%202019-10-11%20at%2012.15.28%20PM.png","width":480,"height":240}}}},"fieldFullStory":{"processed":"<html><head></head><body><p>For registered My HealtheVet users, Advanced accounts will change to Basic accounts on September 1, 2021.</p>\n\n<p>When this change occurs, My HealtheVet Advanced account users registered as VA patients and CHAMPVA Beneficiaries will not be able to:</p>\n\n<ul><li>Request and track VA prescription refills</li>\n\t<li>View allergies from the electronic VA health record</li>\n</ul><p>This is because a Basic account offers limited access to My HealtheVet features. 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  469:             Upgrade Your My HealtheVet Advanced Account to Premium
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  492                  <article class="usa-content">
  493:                     <h1>Upgrade Your My HealtheVet Advanced Account to Premium</h1>
  494                                            <img class="                        story-detail-img vads-u-margin-bottom--2p5                    " src="/img/styles/2_1_medium_thumbnail/public/2021-07/Screen%20Shot%202019-10-11%20at%2012.15.28%20PM.png" alt="my HealtheVet logo" width="480" height="240">

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  519                          <div class="va-introtext">
  520:                             <p>Why upgrade your Advanced account to the Premium level?</p>
  521                          </div>
  522                          <div class="full-story">
  523:                             <p>For registered My HealtheVet users, Advanced accounts will change to Basic accounts on September 1, 2021.</p>
  524  
  525: <p>When this change occurs, My HealtheVet Advanced account users registered as VA patients and CHAMPVA Beneficiaries will not be able to:</p>
  526  

  530  
  531: <h3 id="what-are-the-benefits-of-upgra">What are the benefits of upgrading my current Advanced account to the Premium level?</h3>
  532  
  533: <p>A Premium account provides VA patients with more tools and information than an Advanced account for managing health care. With a Premium account, you can manage your care using the full suite of tools and services available on My HealtheVet. A Premium account lets you:</p>
  534  

  543  
  544: <p>Getting a My HealtheVet Premium account is a simple process. You can upgrade your current Advanced account to Premium online. Use the&#xA0;<a href="https://www.myhealth.va.gov/upgrading-your-my-healthevet-account-through-in-person-or-online-authentication" target="_blank" rel="noopener "><strong>step-by-step guide on My HealtheVet</strong></a>&#xA0;to upgrade your account. A My HealtheVet Premium account is free.</p>
  545  

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  36  

build/localhost/resources/get-a-premium-my-healthevet-account/index.html:
  1168  
  1169: <p><strong>1. Sign up for an account on the My HealtheVet website.</strong>&#xA0;You&#x2019;ll need to have your Social Security number on hand. Be sure to choose&#xA0;<strong>VA Patient</strong>&#xA0;on the registration form. This will automatically upgrade your account to an Advanced account, and then you can upgrade to a Premium account.<br><a href="https://www.myhealth.va.gov/mhv-portal-web/user-registration/" target="_blank" rel="noopener ">Sign up for a My HealtheVet account</a></p>
  1170  

  1552    <script nonce="**CSP_NONCE**" data-template="includes/debug">
  1553: ⟪ 1371 characters skipped ⟫A0;You&#x2019;ll need to have your Social Security number on hand. Be sure to choose&#xA0;<strong>VA Patient</strong>&#xA0;on the registration form. This will automatically upgrade your account to an Advanced account, and then you can upgrade to a Premium account.<br><a href=\"https://www.myhealth.va.gov/mhv-portal-web/user-registration/\">Sign up for a My HealtheVet account</a></p>\n\n<p><strong>Note:</strong>&#xA0;If you have a Premium&#xA0;<strong>DS Logon</strong>&#xA0;or&#xA0;<strong>ID.me</strong>&#xA0;account, you can skip step 1 above and go right to step 2 to sign in to&#xA0;<strong>My HealtheVet</strong>&#xA0;with either of these accounts.</p>\n\n<p><strong>2. Upgrade to a Premium account.&#xA0;</strong>To do this, sign in to&#xA0;<strong>My HealtheVet</strong>&#xA0;using your Premium&#xA0;<strong>DS Logon</strong>&#xA0;or&#xA0;<strong>ID.me</strong>&#xA0;user ID and password.</p>\n\n<p>Once signed in, select the&#xA0;<strong>Upgrade Now</strong>&#xA0;button at the top left side of the screen. Then, on the account upgrade page, check the box certifying that you&#x2019;re the owner of the account and approve the request, and click&#xA0;<strong>Continue</strong>.</p>\n\n<p>
  1554      console.info('Metalsmith template generated from content:', window.contentData);

build/localhost/resources/search/articles.json:
  1: ⟪ 53965 characters skipped ⟫ccount on the My HealtheVet website. You’ll need to have your Social Security number on hand. Be sure to choose VA Patient on the registration form. This will automatically upgrade your account to an Advanced account, and then you can upgrade to a Premium account.Sign up for a My HealtheVet accountNote: If you have a Premium DS Logon or ID.me account, you can skip step 1 above and go right to step 2 to sign in to My HealtheVet with either of these accounts.2. Upgrade to a Premium account. To do this, sign in to My HealtheVet using your Premium DS Logon or ID.me user ID and password.Once signed in, select the Upgrade Now button at the top left side of the screen. Then, on the account upgrade page, check the box certifying that you’re the owner of the account and approve the request, and click Continue.The system will upgrade you to a Premium account.Sign in to My HealtheVetSign up for a Premium account in person You can get a Premium My HealtheVet account in person at a VA health facility if you're a VA patient. You'll need to bring this form and ID with you:A completed and signed Individuals’ Request for a Copy of Their Own Health Information (VA Form 10-5345a-MHV). This “VA releas

build/localhost/resources/tag/all-veterans/2/index.html:
  592    <script nonce="**CSP_NONCE**" data-template="includes/debug">
  593: ⟪ 1589115 characters skipped ⟫A0;You&#x2019;ll need to have your Social Security number on hand. Be sure to choose&#xA0;<strong>VA Patient</strong>&#xA0;on the registration form. This will automatically upgrade your account to an Advanced account, and then you can upgrade to a Premium account.<br><a href=\\\"https://www.myhealth.va.gov/mhv-portal-web/user-registration/\\\">Sign up for a My HealtheVet account</a></p>\\n\\n<p><strong>Note:</strong>&#xA0;If you have a Premium&#xA0;<strong>DS Logon</strong>&#xA0;or&#xA0;<strong>ID.me</strong>&#xA0;account, you can skip step 1 above and go right to step 2 to sign in to&#xA0;<strong>My HealtheVet</strong>&#xA0;with either of these accounts.</p>\\n\\n<p><strong>2. Upgrade to a Premium account.&#xA0;</strong>To do this, sign in to&#xA0;<strong>My HealtheVet</strong>&#xA0;using your Premium&#xA0;<strong>DS Logon</strong>&#xA0;or&#xA0;<strong>ID.me</strong>&#xA0;user ID and password.</p>\\n\\n<p>Once signed in, select the&#xA0;<strong>Upgrade Now</strong>&#xA0;button at the top left side of the screen. Then, on the account upgrade page, check the box certifying that you&#x2019;re the owner of the account and approve the request, and click&#xA0;<strong>Continue</strong>.<
  594      console.info('Metalsmith template generated from content:', window.contentData);

build/localhost/resources/tag/sign-in/index.html:
  556    <script nonce="**CSP_NONCE**" data-template="includes/debug">
  557: ⟪ 228581 characters skipped ⟫A0;You&#x2019;ll need to have your Social Security number on hand. Be sure to choose&#xA0;<strong>VA Patient</strong>&#xA0;on the registration form. This will automatically upgrade your account to an Advanced account, and then you can upgrade to a Premium account.<br><a href=\\\"https://www.myhealth.va.gov/mhv-portal-web/user-registration/\\\">Sign up for a My HealtheVet account</a></p>\\n\\n<p><strong>Note:</strong>&#xA0;If you have a Premium&#xA0;<strong>DS Logon</strong>&#xA0;or&#xA0;<strong>ID.me</strong>&#xA0;account, you can skip step 1 above and go right to step 2 to sign in to&#xA0;<strong>My HealtheVet</strong>&#xA0;with either of these accounts.</p>\\n\\n<p><strong>2. Upgrade to a Premium account.&#xA0;</strong>To do this, sign in to&#xA0;<strong>My HealtheVet</strong>&#xA0;using your Premium&#xA0;<strong>DS Logon</strong>&#xA0;or&#xA0;<strong>ID.me</strong>&#xA0;user ID and password.</p>\\n\\n<p>Once signed in, select the&#xA0;<strong>Upgrade Now</strong>&#xA0;button at the top left side of the screen. Then, on the account upgrade page, check the box certifying that you&#x2019;re the owner of the account and approve the request, and click&#xA0;<strong>Continue</strong>.<
  558      console.info('Metalsmith template generated from content:', window.contentData);

build/localhost/resources/va-account-and-profile/index.html:
  573    <script nonce="**CSP_NONCE**" data-template="includes/debug">
  574: ⟪ 911573 characters skipped ⟫A0;You&#x2019;ll need to have your Social Security number on hand. Be sure to choose&#xA0;<strong>VA Patient</strong>&#xA0;on the registration form. This will automatically upgrade your account to an Advanced account, and then you can upgrade to a Premium account.<br><a href=\\\"https://www.myhealth.va.gov/mhv-portal-web/user-registration/\\\">Sign up for a My HealtheVet account</a></p>\\n\\n<p><strong>Note:</strong>&#xA0;If you have a Premium&#xA0;<strong>DS Logon</strong>&#xA0;or&#xA0;<strong>ID.me</strong>&#xA0;account, you can skip step 1 above and go right to step 2 to sign in to&#xA0;<strong>My HealtheVet</strong>&#xA0;with either of these accounts.</p>\\n\\n<p><strong>2. Upgrade to a Premium account.&#xA0;</strong>To do this, sign in to&#xA0;<strong>My HealtheVet</strong>&#xA0;using your Premium&#xA0;<strong>DS Logon</strong>&#xA0;or&#xA0;<strong>ID.me</strong>&#xA0;user ID and password.</p>\\n\\n<p>Once signed in, select the&#xA0;<strong>Upgrade Now</strong>&#xA0;button at the top left side of the screen. Then, on the account upgrade page, check the box certifying that you&#x2019;re the owner of the account and approve the request, and click&#xA0;<strong>Continue</strong>.<
  575      console.info('Metalsmith template generated from content:', window.contentData);

build/localhost/sign-in-faq/index.html:
  1438    <a href="https://myaccess.dmdc.osd.mil/" target="_blank" rel="noopener ">Go to the DS Logon self-service website</a>
  1439: ⟪ 509 characters skipped ⟫te.</strong> You&#x2019;ll need to have your Social Security number on hand. Be sure to choose <strong>VA Patient</strong> on the registration form. This will automatically upgrade your account to an Advanced account, and then you can upgrade to a Premium account.</p><p>
  1440    <a href="https://www.myhealth.va.gov/mhv-portal-web/user-registration/" target="_blank" rel="noopener ">Sign up for a My HealtheVet account</a>

  1933    <script nonce="**CSP_NONCE**" data-template="includes/debug">
  1934: ⟪ 21591 characters skipped ⟫te.</strong> You&#x2019;ll need to have your Social Security number on hand. Be sure to choose <strong>VA Patient</strong> on the registration form. This will automatically upgrade your account to an Advanced account, and then you can upgrade to a Premium account.</p><p>\n  <a href=\"https://www.myhealth.va.gov/mhv-portal-web/user-registration/\" target=\"_blank\">Sign up for a My HealtheVet account</a>\n</p><p><strong>Note:</strong> If you have a Premium <strong>DS Logon</strong> or ID.me account, you can skip step 1 above, and go right to step 2 to sign in to <strong>My HealtheVet</strong> with either of these accounts.                         </p><p>\n  <strong>2. Then, upgrade to a Premium account.</strong>\n</p><p>You can do this either online or in person at a VA health facility. See the instructions below for both of these options:</p><h4>Upgrade your account using your Premium <strong>DS Logon</strong> or ID.me user ID and password</h4><p>To do this, sign in to <strong>My HealtheVet</strong> using your Premium <strong>DS Logon</strong> or ID.me user ID and password.</p><p>Once signed in, select the <strong>Upgrade Now</strong> button at the top left side of the screen. Then
  1935      console.info('Metalsmith template generated from content:', window.contentData);

RLHecht commented 3 years ago

Thanks @kelsonic Could you also make the changes in my last comment to those other Cerner pages? I think that should cover everything.

kelsonic commented 3 years ago

Ah yes! I will do that now 👍

kelsonic commented 3 years ago

PR merged, will go out with daily deploy tomorrow :)

RLHecht commented 3 years ago

Thanks @kelsonic . Just confirming that you also made the 3 to 2 change on the authenticated page for the Get medical records page. I don't see it in the PR.

kelsonic commented 3 years ago

Hey @RLHecht, it looks like the authenticated version of that page has not ever had the Learn about the x different My HealtheVet account types part 🤔

kelsonic commented 3 years ago

Authenticated

Unauthenticated

RLHecht commented 3 years ago

@kelsonic so weird! Could you add that in please? If the rest of the text above it is the same as the authenticated it should be there as well.

kelsonic commented 3 years ago

of course! 🙂

kelsonic commented 3 years ago

PR is up: https://github.com/department-of-veterans-affairs/vets-website/pull/18653

RLHecht commented 2 years ago

I updated the the R&S article https://www.va.gov/resources/get-a-premium-my-healthevet-account/ so all My HealtheVet Advanced instances have been removed. Moving to validate and will close after next deploy.

department-of-veterans-affairs / va.gov-team