IRIS and GI Bill Help Portal transition to Ask VA work for day of--HOLD UNTIL OCTOBER 18

[RLHecht]

Issue Description

IRIS and the GI Bill Help Portal are ending on October 18. This ticket is to track all the work that needs to happen the day of the switch over to Ask VA. We need to update Drupal pages, tools and apps, and the right rail for the benefit hubs.

We will now link to our Contact us page. Most of the time the link text will be Ask us a question online.

Tasks

• [x] Add react widget to Contact us page

Update the following pages for IRIS mentions: (Selina)

• [x] https://www.va.gov/manage-va-debt/
• [x] https://www.va.gov/resources/va-covid-19-debt-relief-options-for-veterans-and-dependents/
• [x] https://www.va.gov/disability/about-disability-ratings/after-you-get-a-rating/
• [x] https://www.va.gov/resources/va-debt-management/
• [x] https://www.va.gov/coronavirus-veteran-frequently-asked-questions/ (all 3 languages)
• [ ] Right rail of all hubs for IRIS links

Update the following pages for GI Bill Help Portal mentions: (Selina)

• [x] https://www.va.gov/coronavirus-veteran-frequently-asked-questions/ (all three languages)
• [x] https://www.va.gov/education/about-gi-bill-benefits/how-to-use-benefits/study-at-foreign-schools/
• [x] https://www.va.gov/education/about-gi-bill-benefits/how-to-use-benefits/test-fees/
• [x] https://www.va.gov/education/about-gi-bill-benefits/montgomery-active-duty/
• [x] https://www.va.gov/education/about-gi-bill-benefits/montgomery-selected-reserve/
• [x] https://www.va.gov/resources/can-i-get-a-replacement-gi-bill-benefit-certificate-of-eligibility/
• [x] https://www.va.gov/education/about-gi-bill-benefits/post-9-11/ (link toward bottom of page)
• [x] https://www.va.gov/resources/va-debt-management/

Work with team devs to update the following tools/apps:

• [x] Public websites ticket #31436 (education benefits and several other authenticated pages to update)
• [x] Debt/FSR Ticket #31204
• [x] Claim status tool #31723
• [x] Profile Ticket #31433

Review and publish:

• [x] Review and publish Drupal pages (Randi)
• [x] Review and publish R&S article about Ask VA (Randi)
• [x] Publish R&S landing page (Randi)
• [ ] Confirm authenticated pages have been completed (Randi)

Acceptance Criteria

• [x] All IRIS and GI Bill Help Portal links are removed from live site and we now link to the Contact us page where necessary

[RLHecht]

@lunascoop Here is the Word doc with all the changes that need to be made. You only need to do the unauthenticated pages for IRIS and GI Bill. I've highlighted in yellow the new copy that should be put in everywhere. Everywhere we have a link pointing to Ask VA it will be going to our Contact Us page, which I've put in each of the examples.The Word doc has a lot in there, so please let me know if something doesn't make sense. All of these changes will go live on Monday so we can save everything as draft until then. I would hold off on putting anything into any of the COVID pages until Monday in case Danielle has other changes to make before then.

https://app.zenhub.com/files/133843125/05f5491b-e42a-4458-bb14-c7ad83f39596/download

[lunascoop]

@RLHecht here are the updated pages for review. We still need to update the covid FAQ translated pages.

• Manage your VA debt: http://preview-prod.vfs.va.gov/preview?nodeId=6521
• VA COVID-19 debt relief options for Veterans and dependents: http://preview-prod.vfs.va.gov/preview?nodeId=16184
• What to expect after you get a disability rating: http://preview-prod.vfs.va.gov/preview?nodeId=867
• If I can't repay all or part of a VA debt, what should I do?: http://preview-prod.vfs.va.gov/preview?nodeId=15595
• What should I do if I get a collection call or letter about a VA debt? http://preview-prod.vfs.va.gov/preview?nodeId=15598
• If I think my VA benefit debt is due to an error, what should I do? http://preview-prod.vfs.va.gov/preview?nodeId=15805
• Coronavirus FAQs: What Veterans need to know: http://preview-prod.vfs.va.gov/preview?nodeId=3014
• Foreign programs: http://preview-prod.vfs.va.gov/preview?nodeId=925 Also, updated link in What if I need more help section
• Get paid back for test fees: http://preview-prod.vfs.va.gov/preview?nodeId=926 Also updated bulleted list phrasing for What you should know about test benefits
• Montgomery GI Bill Active Duty (MGIB-AD): http://preview-prod.vfs.va.gov/preview?nodeId=932 Updated bulleted list phrasing for categories bulleted listed and changed see current rates link to "check"
• Montgomery GI Bill Selected Reserve (MGIB-SR): http://preview-prod.vfs.va.gov/preview?nodeId=934 Also, rephrased bulleted list, and changed sighted language in text links.
• Can I get a replacement GI Bill benefit Certificate of Eligibility?: http://preview-prod.vfs.va.gov/preview?nodeId=14971
• Post-9/11 GI Bill (Chapter 33): http://preview-prod.vfs.va.gov/preview?nodeId=935
• How can I avoid VA benefit debt? http://preview-prod.vfs.va.gov/preview?nodeId=15806

[RLHecht]

Work completed on our end for this ticket. Will continue to track other product teams' tickets for implementation.