Closed rileyorr closed 2 years ago
@DanielleThierryUSDSVA @RLHecht Have you had a chance to review this email draft? I'd like to move forward with the VA Notify team.
@denisecoveyduc We have 3 edits:
Everything else looks great!
Thanks for the feedback @RLHecht! I've incorporated your changes.
Additionally, I removed the facility name from the email based on feedback from the VA Notify team that we shouldn't put too much identifying information in our notifications. The sentence now reads: We updated your health care copay balance on ((patient statement date)).
It everything looks good I'll go ahead and send this over to our stakeholders to review it with their privacy officer!
That works @rileyorr. Send it over!
@rileyorr Pretty sure we can close out this ticket but let me know if there's anything else you need from our team for this.
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We wrote a draft of the email that a Veteran will receive if they have a new copay statement available at a facility. We used an example email template from the VANotify team, but it didn't 100% align with the example so I wanted to get this reviewed.
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