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Cerner Content Rewrite from Mobile App team #33010

Closed msmanak closed 2 years ago

msmanak commented 2 years ago

What does your team need support for? Check all that apply.

What do you need help with?

Please describe your need and provide any additional documents and/or links that will help us help you. If we need to add a react widget to a page, be sure to provide the code here.

The mobile app team has a request for change for our content on Cerner medical center alerts. I did some sleuthing around the va.gov and I found this link: https://www.va.gov/spokane-health-care/programs/my-va-health/

First screen is original MVP that we want to eliminate each parenthesis "(Now using My VA Health)" after each location. Using the link, I thought we could do something similar language for the 2nd screen but would like your eyes on this.

Here's my proposed new language. VA is here to help Veterans who are using My VA health within their medical centers. To manage your health care with My VA Health providers, please go to the My VA Health website:

Acceptance criteria: This ticket should aim to incorporate messaging in the 1st and/or 2nd paragraphs that:

Supporting Artifacts

Please provide supporting artifacts as available. image

original content: https://www.sketch.com/s/2f57b5b0-1b81-4237-a2e6-e522d5e37d11/a/v8M0wlM | https://www.sketch.com/s/2f57b5b0-1b81-4237-a2e6-e522d5e37d11/a/Qb83Vwb new content: https://www.sketch.com/s/2f57b5b0-1b81-4237-a2e6-e522d5e37d11/a/YG7rzMO

github ticket: https://github.com/department-of-veterans-affairs/va-mobile-app/issues/1905

Will this work be going through the Collaboration Cycle?

When does this work need to be done?

Do you plan to bring this to an upcoming content office hours session?

Note: If we think this work would benefit from a collaborative session with you, we may ask you to bring it to office hours or set up a separate time to meet.

About your team

Next steps

Once you’ve submitted this ticket, please post a link to this issue in the #va-sitewide-content Slack channel and tag @RLHecht.

If you also need engineering support from the Public Websites team, fill out their intake request form.

If you need a page/URL redirected, a URL changed or a vanity URL set up, please submit a Redirect, URL change, or vanity URL request

RLHecht commented 2 years ago

Discussed this in meeting and is up next in priority.

DanielleThierryUSDSVA commented 2 years ago

Hi @msmanak. I worked with the authenticated experience team recently to rework the Cerner alert for better accessibility and cognition. Here's what we landed on for that. I'm not sure of the context of the original feedback, but 2 things to note: 1) I think we can make the content shorter, and 2) The alert pattern needs to accommodate the possibility of a Veteran being registered at both Cerner and non-Cerner facilities. Let me know what you think about this pattern here.

Choose your health management portal

Your care team may now use our new My VA Health portal. Choose your portal based on the facility for your appointment:

If you have trouble accessing the portal: Make sure to disable your pop-up blocker. If you’re prompted to sign in again, use the same account you used to sign in to VA.gov.

msmanak commented 2 years ago

Thanks let me share this with @drjecker

RLHecht commented 2 years ago

@DanielleThierryUSDSVA @msmanak Is this work complete or still in progress? We currently have it in our blocked column and trying to figure out the status. Thanks!

drjecker commented 2 years ago

Hi @RLHecht this is complete so I will close the issue. Thank you!