Add ability for Veterans to respond which type of VVC appointment conversion

department-of-veterans-affairs / va.gov-team

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Add ability for Veterans to respond which type of VVC appointment conversion #33510

Open jwowk opened 2 years ago

jwowk commented 2 years ago

Is it possible to build response codes in the F2F to VVC message to indicate if the patient wants to convert to a VVC appointment or to a Phone appointment?
Ex.
Reply to convert to Phone appointment. Reply to convert to Video Call appointment.

Submitted by Karen Cummings