The Captain James A. Lovell Federal Health Care Center has a combined mission to serve active duty military, their family members, military retirees and Veterans. The center also cares for an estimated 40,000 Navy recruits who prepare for military service at Recruit Training Command at Naval Station Great Lakes.
As a Veteran, active duty service member or family member receiving care at Lovell Federal Health Care, I need a seamless top task experience. (For example, when these personas click on the links in the "Manage my health online" box, they are connected to the appropriate entry point.)
Based on locations, we will need
a system home page serving Veterans and service members
a facility home page for the main location serving Veterans and service members
facility home pages for locations serving service members only
facility home pages for locations serving Veterans only - no design needed - this is current VAMC experience
[ ] Work with VAMC upgrade team and existing teamsite pages to determine relevance of each task in "Manage your health online" and top task buttons for DoD population
[ ] Design a system home page top task experience for either population (if relevant to DoD)
[ ] Design a system home page "Manage your health online tasks for either population (if relevant to DoD)
[ ] Design a facility home page "Manage your health online tasks for either population (if relevant to DoD)
[ ] Design a facility home page top task experience for either population (main location) (if relevant to DoD)
[ ] Design a facility home page top task experience for active duty only (if relevant to DoD)
Acceptance criteria
Design for top tasks and "manage your health online" at Lovell health care system locations
Issue Description
The Captain James A. Lovell Federal Health Care Center has a combined mission to serve active duty military, their family members, military retirees and Veterans. The center also cares for an estimated 40,000 Navy recruits who prepare for military service at Recruit Training Command at Naval Station Great Lakes.
As a Veteran, active duty service member or family member receiving care at Lovell Federal Health Care, I need a seamless top task experience. (For example, when these personas click on the links in the "Manage my health online" box, they are connected to the appropriate entry point.)
Based on locations, we will need
Current teamsite experience
Existing Lovell pages
Appointment page
Prescriptions
Current VAMC experience
New modernized pages for Lovell
System home page - "Manage your health online"
System home page - top tasks
Facility home page - top tasks
Tasks
Acceptance criteria
Design for top tasks and "manage your health online" at Lovell health care system locations