Feature Request Process: Launch and Monitor

[Khyatinp18]

Issue Description

As a DS team member I want to launch and monitor the Feature request process so that VFS teams and OctoDE can start submitting new ideas to contribute to Va.gov

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Tasks

• [x] Launch on [(1/24/2022) in VFS all teams channel, Platform channel
• [x] Target Audience VFS teams, leadership, Platform teams
• [x] share the feature request [intake guidelines]
  Canned response) to SREs and Oncall support Engineers
• [x] PMs, Leadership, OCTODE - share the [internal user guide] and ask them to the follow instructions (In Platform channel)
• [x] Share the message to Andrea for the reminder to PM in Platform team channel
• [x] Answer any follow up questions from VFS and platform teams after launch
• [x] Create confluence space to track feature request metrics
• [x] Create launch documentation around announcements

Acceptance Criteria

• [x] We will launch the Feature Request process and answer any follow up question from VFS and Platform teams to assure they are being able to use this process successfully Find all documentation here: https://vfs.atlassian.net/wiki/spaces/SDT/pages/1746108441/Feature+Request+Process

  How to configure this issue

• [ ] Attached to a Milestone (when will this be completed?)
• [ ] Attached to an Epic (what body of work is this a part of?)
• [ ] Labeled with Team (product support, analytics-insights, operations, service-design, tools-be, tools-fe)
• [ ] Labeled with Practice Area (backend, frontend, devops, design, research, product, ia, qa, analytics, contact center, research, accessibility, content)
• [ ] Labeled with Type (bug, request, discovery, documentation, etc.)

[jonathanjnelson]

Feature request metrics tracking page

Launch communications