Offboarding of Jeff Thompson

[YanaRoy]

Instructions

Fill out name of individual and Description section below.

Description

Please provide the following information about the individual being offboarded:

• name:

  Jeff Thompson

• team name:

  Program

• role on team:

  Engineering Lead

• expected last day:

  3/1/22

• company they work for:

  GovCIO

• email:

  jeffrey.thompson@govcio.com

• GitHub username:

  jt20816

• additional access they may have:

  ex: SOCKS, Pagerduty, Google analytics, etc.

Acceptance Criteria

Performed by Platform team. Detailed instructions found here

• [x] DSVA Slack (if applicable. Search for them in Slack)

  A comment on this ticket prefixed with /request (i.e. /request FirstName LastName) will send a message to the Slack admins automatically!

• [x] Remove from Confluence (if applicable. Check confluence members)
• [x] Remove from VFS Team Roster (if applicable)
• [x] Remove from global/config.yml / SOCKS Access removed (if applicable. Search their email in config.yml)

  Use the Remove SOCKS and AWS access Github Workflow to create a PR to update the global/config.yml file and remove the public SSH key. You'll need the user's email address associated with their public key.

• [x] AWS Access removed (if applicable. Search their name in AWS IAM)

  Use the Remove SOCKS and AWS access Github Workflow to remove user's entry from DSVA AWS. You'll need the user's AWS user name (typically FIRST_NAME.LAST_NAME).

• [x] User removed from the VA GitHub Org (if applicable. Check department-of-veterans-affairs/people)

  Fill out request found here.

• [x] Pagerduty access removed (if applicable. Check pd users)
• [x] Datadog account disabled (if applicable. Check Datadog users)
• [x] Sentry access removed (if applicable. Check Sentry members)
• [x] Google analytics, and Domo access removed (if applicable)

• [x] Bot user GitHub account(s) YubiKey(s) removed

  Typically only applies to Operations team members

  Refers to the va-bot, va-vfs-bot, and va-vsp-bot users

  Documentation for this process can be found here

  CC: @department-of-veterans-affairs/vsp-operations , @department-of-veterans-affairs/vsp-analytics-insights , @department-of-veterans-affairs/confluence-admins

[rmtolmach]

/request Jeff Thompson

✅ deleted from VFS roster ✖️ no SOCKS or AWS ✅ removed from github org in https://github.com/department-of-veterans-affairs/github-user-requests/issues/10186 ✖️ not in pd, Datadog, or Sentry ✖️ not an ops member

@department-of-veterans-affairs/confluence-admins please remove Jeffrey Thompson from Confluence

[CoryTrimmUSDS]

Removed from Slack.

[bsmartin-ep]

No GA or Domo access.

[nsmith1982]

removed from Confluence

[YanaRoy]

@rmtolmach Jeff is still receiving emails for all tickets he is tagged in when any action is taken. Can he be fully deactivated from them?

[rmtolmach]

@YanaRoy, emails from GitHub? I think that's something Jeff will have to do from his account. When we offboard someone from Github, all we do is remove them as a member of the department-of-veterans-affairs org.

If the tickets are in a public repository, he can unsubscribe from each of them individually or stop watching an entire repo by choosing notification preferences in the repo:

Is Jeff getting emails from tickets in repositories that are private?

[YanaRoy]

@rmtolmach per Jeff: I did the downselect mentioned below, and it did not stop the emails. In fact, I turned off all notifications of all types, and they still come. I was able to access the va.gov repo in github, and I am able to see that I am still listed as a 'watcher'. I dont have access to remove myself, but if someone could go in and do that, I think it would resolve the notifications problem.

[oseasmoran73]

@YanaRoy Are these from tickets he has already been tagged for or new ones that are being created that he is getting notification? I suspect he is referring to ones he was previously tagged in. As Rebecca mentioned, he was removed from the org, so no new tickets should be coming his way.

va.gov-team is public repo, so he may still be on watch for those (and not just repo he was working on -- assuming its public)

Unfortunately he may need to unsubcribe to tickets (see below in screenshot). Should be located on the right side of the ticket he is being notified from.

[rmtolmach]

@YanaRoy That's bizarre... I found someone else was having similar problems: https://github.community/t/cant-stop-email-notifications/1044. Can you have him review his subscriptions.

I am not able to remove him as a watcher. (There's this hacky way that might be a last resort.)