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Determine which pages to add Space Force to #40484

Open RLHecht opened 2 years ago

RLHecht commented 2 years ago

Issue Description

Now that Space Force is a branch of service we need to add it on pages where we list the others.

According to stakeholder Eric Robinson, Space Force is organized under the Air Force, in the same manner that the Marine Corps in under the Navy.

The contact info is the same as the Air Force so we don't need to update this information.

We need to look at everywhere we list Air Force to determine if we should also include Space Force. Before we do the work in Drupal, we'll provide a list to Beth with the pages where we think it should be added. Once she gives us the OK we can do the Drupal work.

This ticket is for reviewing the list and submitting to Beth.

Tasks

Acceptance Criteria

RLHecht commented 2 years ago

Public Websites came back with the following search for R&S:

RLHecht commented 2 years ago

Update: PW is still doing a search for us so we are moving this to Sprint 74.

RLHecht commented 2 years ago

Update: Here's the PW list to review:

/life-insurance/options-eligibility/sgli/index.html

/records/get-military-service-records/reconstruct-records/index.html /records/discharge-documents/index.html

/resources/combat-related-special-compensation-crsc/index.html /resources/life-insurance/index.html /resources/how-do-i-get-college-credits-for-my-military-service/index.html /resources/education-and-training/index.html /resources/search/articles.json /resources/disability/index.html /resources/how-to-find-out-if-you-should-get-a-higher-tsgli-payment/index.html

/education/about-gi-bill-benefits/index.html /education/about-gi-bill-benefits/montgomery-selected-reserve/index.html /education/other-va-education-benefits/index.html /education/other-va-education-benefits/veap/index.html /education/eligibility/index.html /education/transfer-post-9-11-gi-bill-benefits/index.html /housing-assistance/home-loans/eligibility/index.html /housing-assistance/home-loans/home-buying-process/index.html

/pension/how-to-apply/index.html

/initiatives/have-questions-before-you-get-your-covid-19-vaccine/index.html

/burials-memorials/eligibility/index.html

/disability/survivor-dic-rates/index.html /disability/survivor-dic-rates/past-rates-2020/index.html /disability/survivor-dic-rates/past-rates-2018/index.html /disability/survivor-dic-rates/past-rates-2019/index.html /disability/survivor-dic-rates/past-rates-2021/index.html /disability/eligibility/hazardous-materials-exposure/agent-orange/index.html /disability/how-to-file-claim/evidence-needed/index.html /disability/how-to-file-claim/evidence-needed/fully-developed-claims/index.html

/careers-employment/family-resources/index.html /careers-employment/veteran-owned-business-support/index.html

katherine-fung commented 2 years ago

Hi @bethpottsVADEPO,

Here's a list of the pages I've reviewed that we should add Space Force to, followed by a list of pages that I need clarification on.

Pages where we need to add "Space Force":

/life-insurance/options-eligibility/sgli/index.html /resources/how-to-find-out-if-you-should-get-a-higher-tsgli-payment/index.html SMEs: Steve Fital, Lori Hamilton, Kristan Hoffman - You can mention that you weren't sure which of them to reach out to, so you're covering all your bases!

/careers-employment/family-resources/index.html /careers-employment/veteran-owned-business-support/index.html SME: Carol Cleveland

/resources/how-do-i-get-college-credits-for-my-military-service/index.html /education/eligibility/index.html /education/about-gi-bill-benefits/index.html /education/about-gi-bill-benefits/montgomery-selected-reserve/index.html /education/other-va-education-benefits/index.html /education/transfer-post-9-11-gi-bill-benefits/index.html (@katherine-fung Hold off on asking about this page for now--I'm actually not sure we should have this specific contact info here--I need to find that out) SME: Tammy Hurley

I need clarification/guidance on the following:

/resources/combat-related-special-compensation-crsc/index.html

(The page also links to form DD2860, which lists the branches of the military without Space Force: https://www.esd.whs.mil/Portals/54/Documents/DD/forms/dd/dd2860.pdf) Beth's answer: Thank you for pointing this out. I'll reach back out to the SMEs and let them know, see if they plan to update that.

/housing-assistance/home-loans/eligibility/index.html

/disability/survivor-dic-rates/index.html /disability/survivor-dic-rates/past-rates-2020/index.html /disability/survivor-dic-rates/past-rates-2018/index.html /disability/survivor-dic-rates/past-rates-2019/index.html /disability/survivor-dic-rates/past-rates-2021/index.html

RLHecht commented 2 years ago

@katherine-fung Adding here that the stakeholder said that Space Force should be included on the CRSC page.

katherine-fung commented 2 years ago

Thanks for getting clarification on that page @bethpottsVADEPO @RLHecht!

bethpottsVADEPO commented 2 years ago

@katherine-fung @RLHecht I answered Katherine's questions inline above and added SME names (Randi you probably already know this info, but just getting it in the ticket in case someone other than you reaches out to SMEs).

In the first section where you list the pages that need Space Force added, it's probably best to send screen shots where you have a red arrow pointing to the part where you want to add Space Force (or a red box around it) and let them know you are making updates across the site and wanted to make sure it was accurate to add it to these pages. Also include the preview link so they can have the full context of the page.

Thanks! Let me know if you have any questions about this.

katherine-fung commented 2 years ago

@RLHecht - I've attached screenshots of the life insurance pages with the proposed changes in red.

SMEs: Steve Fital, Lori Hamilton, Kristan Hoffman

TSGLI payment .pngSGLI.png

katherine-fung commented 2 years ago

@RLHecht Here's an updated TSGLI screenshot for stakeholders: TSGLI.png

katherine-fung commented 2 years ago

Here are the screenshots for the careers/employment pages.

SME: Carol Cleveland

veteran-owned business support.png

family resources.png

katherine-fung commented 2 years ago

@bethpottsVADEPO - is there guidance for the order in which the various branches should be listed on va.gov pages?

i.e. I see the order isn't alphabetical on this page (https://www.va.gov/careers-employment/family-resources/index.html).

It reads: "You are the spouse of an active-duty, National Guard, or Reserve service member in the Army, Marine Corps, Navy, or Air Force."

bethpottsVADEPO commented 2 years ago

@katherine-fung Good question! I don't think we have that documented. Want to talk with @RLHecht and @megzehn about it and decide if an addition to the style guide is warranted? Another one I'd love for @megzehn to look into a bit that's related and could be added to the word list is this: uniformed service vs branch of service. This will require some research and outreach to stakeholders. I can help with that part. I recall one of the SMEs saying that we should move toward using "uniformed service." But that was one person from one VA business line, so it just needs a thorough deep dive. We can chat about it in our Thursday meeting.

katherine-fung commented 2 years ago

@RLHecht - I've attached the education screenshots (#1 through #5). For SME Tammy Hurley

1

college credits.png

2

education eligibility.png

3

GI bill benefits.png

4

montgomery selected reserve.png

5

other education benefits.png

katherine-fung commented 2 years ago

@RLHecht I'm attaching the screenshot for housing loans eligibility page. SME Raleigh

home loans eligibility.png

katherine-fung commented 2 years ago

@RLHecht I'm attaching 2 screenshots for the DIC rates page (we need to ask about 2 different sections of the same page)

SME: Angie Smith

1

survivor dic rates.png

2

survivor dic rates 2.png

RLHecht commented 2 years ago

@katherine-fung Confirmed that we should add it to the SGLI page.

RLHecht commented 2 years ago

@katherine-fung We do not need to add to the housing loans page.

Here's the stakeholder's response: LGY’s Loan Policy Chief notes: given that Space Force does not have an Academy as of yet, and there are no special roles that confer eligibility that apply uniquely to Space Force, nothing needs to be added for Space Force in the space highlighted in your screen capture below. Further, LGY generally references “Armed Forces,” which as an umbrella term includes Space Force, which should help simplify your effort in adding Space Force.

RLHecht commented 2 years ago

@katherine-fung We don't need to add to the DIC pages either.

Here's the stakeholder's response:

“The below rate charts are DIC rates paid to Surviving Spouses if the Veteran died before January 1, 1993 and are based on the Veteran’s pay grade at the time of death. Since the Space Force was founded on December 20, 2019, these rate charts would not be applicable to Space Force Veterans, and therefore, should not be included in the VA.gov DIC rate chart webpage.

Surviving Spouse and Surviving Dependent DIC rates are a set rate and not based on the Veteran’s pay grade if the Veteran died on or after January 1, 1993, per 38 U.S.C. § 1311. The same can be said Parents’ DIC rate charts”.

katherine-fung commented 2 years ago

Hi @RLHecht - thanks for reaching out to stakeholders! I'm putting an updated list below of the pages where we do need to add Space Force, and pages we're still waiting for clarification on.

Pages where we need to add "Space Force," confirmed by stakeholders:

/life-insurance/options-eligibility/sgli/index.html /resources/how-to-find-out-if-you-should-get-a-higher-tsgli-payment/index.html

/resources/combat-related-special-compensation-crsc/index.html

Pages still awaiting clarification from stakeholders:

/careers-employment/family-resources/index.html /careers-employment/veteran-owned-business-support/index.html SME: Carol Cleveland

/resources/how-do-i-get-college-credits-for-my-military-service/index.html /education/eligibility/index.html /education/about-gi-bill-benefits/index.html /education/about-gi-bill-benefits/montgomery-selected-reserve/index.html /education/other-va-education-benefits/index.html SME: Tammy Hurley

katherine-fung commented 2 years ago

Life insurance pages: I added "Space Force" to the SGLI page: http://preview-prod.vfs.va.gov/preview?nodeId=767 Laura is adding "Space Force" to the TSGLI page as part of her work on another ticket

CRSC page: I added "Space Force" to CRSC page: http://preview-prod.vfs.va.gov/preview?nodeId=18658

@RLHecht - Should we follow up with Carol about the careers and employment pages, and Tammy about the education pages?

RLHecht commented 2 years ago

@bethpottsVADEPO is there another stakeholder besides Carol Cleveland I should reach out to about the mentions on careers and employment? I sent her a follow-up email 5/27 but haven't heard back yet. Wondering if I should email again or send to someone else as well. Thanks!

RLHecht commented 2 years ago

@katherine-fung Per Terry's email, you can add Space Force to the education R&S article but don't add it to any of the ones regarding MGIB-SR, since there are no Reserve or Guard components to it. Thanks!

katherine-fung commented 2 years ago

Thanks @RLHecht! I added "Space Force" to the list of uniformed services on the R&S article.

RLHecht commented 2 years ago

@megzehn Can you copyedit and publish the pages that Katherine updated? We can keep this ticket open until we hear from the last stakeholder. Thanks!

RLHecht commented 2 years ago

Beth looking for another stakeholder for careers and employment

katherine-fung commented 2 years ago

@megzehn - here are the pages for copyedit:

Life insurance pages: I added "Space Force" to the SGLI page: http://preview-prod.vfs.va.gov/preview?nodeId=767 Laura is adding "Space Force" to the TSGLI page as part of her work on another ticket

CRSC page: I added "Space Force" to CRSC page: http://preview-prod.vfs.va.gov/preview?nodeId=18658

Education page: Added "Space Force" to R&S article: http://preview-prod.vfs.va.gov/preview?nodeId=15126

RLHecht commented 2 years ago

Update: I just reached out to a different stakeholder for careers and employment and will post here when I hear back on those 2 pages. @megzehn The rest of the pages Katherine mentioned above are ready to copyedit and publish. Thanks!

megzehn commented 2 years ago

The following have been copyedited and published:

Life insurance pages:

CRSC page:

Education page: