department-of-veterans-affairs / va.gov-team

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[FSR] SME meeting prep for FSR content adjustments #40697

Closed rileyorr closed 2 years ago

rileyorr commented 2 years ago

Issue Description

There are several places in the current iteration of FSR where language may be specific to benefit debt process. We are going to meet with a VHA SME to confirm the accuracy of the content and discuss the resolution options available for copay bills.


Tasks

Acceptance Criteria

rileyorr commented 2 years ago

Started a conversation guide/outline for tomorrow's meeting. Keeping it brief since we're just doing a 30 min introduction meeting - we'll see how far we get!

rileyorr commented 2 years ago

Cleaned up notes can be found here! I will also add them to GH so they're accessible to the wider team.

rileyorr commented 2 years ago

Notes and next steps have been added to GH.

@kevinstachura is continuing conversations with David via email so we get feedback on the FSR's intro page. Not sure if we want to leave this ticket open until we receive that feedback or capture it in another ticket if the work bleeds into next sprint!