2022 Q3 Console UI - Personalized Views within the Console

Problem Statement

When a user logs into the Console, there is no easy way for them to see the teams, systems, or tools that are available for their them in their personal context. A lot of the tasks that are currently possible in the Console require a user to navigate the Catalog.

How might we create a personalized view for Console users?

Hypothesis or Bet

Creating personalized views for Console users will enable them to have a better first experience on the Console and make it more likely for them to return to the Console. Personalized views will decrease the time it takes to navigate to the tools they need, thereby reducing time on task.

Personalized views will make it easier for Console users to find all of their tools in one place, reducing context switching and enhancing productivity.

We will know we're done when... ("Definition of Done")

[x] A Home Page has been designed with personalized views that guides new users to key resources, and returning users to important entries and features #573
[x] The Home Page plugin (#655) has been created with (1) first time here cards (#630), a search enhancement (#629), and a Toolkit (#632)
[x] Users have instructions on how to personalize their experience on Console (#752)
[x] Users can use the Quick Access card to link important locations and Catalog entries in the Console in their Home Page (#631)
[x] A "My Shortcuts" plugin has been installed to allow users to create shortcuts to important Catalog entities (#633)

Stretch goal

Console users are automatically linked to their GitHub user profile, team, and team entities

Known Blockers/Dependencies

For stretch goal: https://github.com/department-of-veterans-affairs/platform-console-ui/issues/399

Projected Launch Date

September 9, 2022

Launch Checklist

This is a pilot and launch will be the feature working + tested in the Development environment. If time allows, promote to Utility environment

When you're ready to launch...

[ ] The Console is in a pilot phase, so a report or presentation to Platform Leadership should be conducted

Required Artifacts

Documentation

[ ] Documentation of feature/plugin to allow for user-specific links to be displayed in their Console account in one location/page
Stretch goal: Documentation of GitHub user profile, team, and team entities connected to their account

Testing

[ ] Manual testing will be done with limited users for this pilot feature

Measurement

There will be no metrics associated with this pilot Console feature, except pages views

department-of-veterans-affairs / va.gov-team