Investigate F5 network layers between vets-api and BGS (Benefits Gateway Services)

[joeniquette]

Description

F5 network layers with BGS seem to be an issue, can someone track this down Track down a contact for the BGS service to assist with network tracing (Joe N. and Zach)

Acceptance Criteria

• [ ] Determine where BGS is hosted
• [ ] Determine what we need in order to investigate the F5 layers with BGS
• [ ] Determine who we can communicate with at BGS

How to configure this issue

• [ ] Attach a Milestone
• [ ] Story points
• [ ] Sprint assigned if pulling into sprint
• [ ] Epic assigned
• [ ] Team label assigned

[zachclarity]

https://dsva.slack.com/archives/CJYRZK2HH/p1661185087672539

[oseasmoran73]

No control upstream via VA What tools/query can we use? Can we curl certain endpoints? TCP? Traceroute? Between vets-api / BGS?

Where does BGS lie? benefits gateway services

[oseasmoran73]

https://depo-platform-documentation.scrollhelp.site/developer-docs/benefits-gateway-service

https://grafana.vfs.va.gov/d/000000032/forward-proxy?orgId=1

https://grafana.vfs.va.gov/d/sZP0EYh7z/bgs?orgId=1

[oseasmoran73]

Compiled a list of questions and reached out to John (found in the document). Waiting to hear back if he is corerct POC

[oseasmoran73]

https://github.com/department-of-veterans-affairs/vsp-infra-evss-bgs-split

https://dsva.pagerduty.com/service-directory/P5Q2OCZ/service-dependencies

Reached out to additional folks in addition to John to try and get more information

[oseasmoran73]

Eric provided a different contact. Reached out to them and they forwarded the questions over to correct party

Given the amount of hoops and response time for this ticket, marking it as blocked until these parties respond

[oseasmoran73]

I got a reply and looks like there is a splunk url given. I was not really able to make out the information. Will figure out with the team where to store that information and potentially how we can leverage it

[little-oddball]

@oseasmoran73 @npeterson54 Is this still an in-progress ticket or backlog?

[oseasmoran73]

This is under blocked/has-dependency. I reached to a couple of folks and they responded with a splunk URL. It did not have much information relevant (to my knowledge) so was not sure how much more I can/is there do

[little-oddball]

This is under blocked/has-dependency. I reached to a couple of folks and they responded with a splunk URL. It did not have much information relevant (to my knowledge) so was not sure how much more I can/is there do

@oseasmoran73 - ok, have y'all discussed next steps? Does what has been received cover the AC? Does it need to be circled back to @ericboehs and @joeniquette?

[oseasmoran73]

Revisited conversation with folks before blockage. Will be reviewing this ticket as its part of new Epic and what are next steps/refine again with current information on Monday 12/5

[npeterson54]

Removing tech team 3 label from story as we will not be working on this