There combined debt portal is complex and has many different routes to the electronic FSR experience. We have discovered pathways that aren't routing to the onlineFSR/ waiver submission process.
Tasks
[x] Validate that following pathways to the electronic FSR from copay cards and detailed pages.
Acceptance Criteria
[x] Update link from the copay details card to the online FSR experience.
How to configure this issue
[x] Attached to an Epic (what body of work is this a part of?)
[x] Labeled with Team (product support, analytics-insights, operations, service-design, Console-Services, tools-fe)
[x] Labeled with Practice Area (backend, frontend, devops, design, research, product, ia, qa, analytics, contact center, research, accessibility, content)
[x] Labeled with Type (bug, request, discovery, documentation, etc.)
Issue Description
There combined debt portal is complex and has many different routes to the electronic FSR experience. We have discovered pathways that aren't routing to the onlineFSR/ waiver submission process.
Tasks
Acceptance Criteria
[x] Update link from the copay details card to the online FSR experience.
How to configure this issue
product support
,analytics-insights
,operations
,service-design
,Console-Services
,tools-fe
)backend
,frontend
,devops
,design
,research
,product
,ia
,qa
,analytics
,contact center
,research
,accessibility
,content
)bug
,request
,discovery
,documentation
, etc.)