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[Design] Payment Info: Design "historical debt" for Outstanding Debts section #48984

Open ajakabcin opened 1 year ago

ajakabcin commented 1 year ago

Background

During the My VA audit we found that it may be useful to show a link for users to view their historical debt. In 42329, Angela determined that Benefit Team 2 (debt team) doesn't currently have a way of knowing whether a debt is resolved which would be critical for showing "historical resolved debt." In the interim, our team could show historical letters (overpayment debts) and statements (medical copay statements).

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ajakabcin commented 1 year ago

Questions to consider from backlog review Dec 12, 2022:

  1. What should we elevate beyond what's available on debt portal?
  2. Is this a link or something more comprehensive than what's on debt portal?
  3. Are we doing enough on My VA, and then let debt portal perform its job.