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Collaboration Cycle for [DGIB, Education Letters] #50481

Open cesaresantiago opened 1 year ago

cesaresantiago commented 1 year ago

VFS product information

VFS team name

my-education-benefits

Product name

Education Letters

Feature name

Education Letters

GitHub label for product

education-letters

GitHub label for feature

No response

Kickoff questions

Toggle kickoff questions ### When did/will you start working on this product/feature? 01/01/2022 ### Will your work result in visible changes to the user experience? Yes ### Are you doing research with VA.gov users? Yes ### Will your work involve changes to... Tools, applications and dynamic pages ### Does your product/feature have Google Analytics tracking and a KPI dashboard in Domo? No ### Do you need to capture any additional analytics or metrics? No ### Product outline https://github.com/department-of-veterans-affairs/va.gov-team/blob/master/products/my-education-benefits/VA%20Education%20Inbox/product-outline.md ### Notify the Collaboration Cycle team of this ticket in the vfs-platform-support Slack channel. - [X] I acknowledge that I must notify \#vfs-platform-support after submitting this issue.

Recommended Collaboration Cycle touchpoints

Design Intent

https://github.com/department-of-veterans-affairs/va.gov-team/issues/29842 Note: Since Design and Midpoint Review completion, the original design was scaled back. MVP will only display only 1 Decision Letter (most recent). Updated mockup/prototype design: https://app.abstract.com/share/4153d410-1183-4818-9c69-8c338c526b1b

Midpoint Review

Original: https://github.com/department-of-veterans-affairs/va.gov-team/issues/30622 MVP: https://github.com/department-of-veterans-affairs/va.gov-team/issues/36497 Note: Since Design and Midpoint Review completion, the original design was scaled back. MVP will only display only 1 Decision Letter (most recent). Updated mockup/prototype design: https://app.abstract.com/share/4153d410-1183-4818-9c69-8c338c526b1b

Contact Center Review

Toggle Contact Center Review #### VFS actions - [ ] Complete the [Contact Center review process](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/Contact-center-review.1782317061.html) - [ ] Link to the Contact Center review request ticket below

Staging Review

Toggle Staging Review #### Before meeting ##### VFS actions - Navigate to reference link: [Staging Review Guidance](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/staging-review) - [x] Schedule your Staging Review when ready: - Open the [Calendly staging review calendar](https://calendly.com/collaboration-cycle/staging-review) - Select a date and time and click “Confirm” - Add your name and email - Click "Add Guests" and enter the VFS meeting attendees email addresses - Invite all relevant VFS team members, including accessibility support, product owners, and other VA stakeholders - Click "Schedule Event" Review set for 1:30pm - 2:00pm, January 12th, 2022 - [x] Notify the Collaboration Cycle team of this event with scheduled date/time in #vfs-platform-support ([see Slack Workflow User guide](https://depo-platform-documentation.scrollhelp.site/support/Getting-help-from-the-Platform-in-Slack.1439138197.html)) - [ ] ~If this product contains any [experimental design](https://design.va.gov/experimental-design/), add the `experimental-design` label and schedule a meeting with DSC to present the research findings.~ N/A - [x] Link all artifacts **ONLY** in the Staging Review artifacts section below at least four days before the scheduled Staging Review. **Do NOT add artifacts to Comments section** - [x] I confirm the environment is available and test users have been provided. - [x] Please verify your product information in the [Product Directory](https://depo-platform-documentation.scrollhelp.site/getting-started/vfs-product-directory). **Staging Review artifacts** Platform guidance on [Staging Review artifacts](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/Staging-review.1810137181.html#Stagingreview-Artifacts) **Product artifacts** - [x] Staging URL: https://staging.va.gov/education/download-letters (Note: this is placeholder text--do not review for content. Instead review the static drupal page linked to under content artifacts) - [x] Specify which pages are included in the review: Static landing page, Authenticated page - [x] Staging test user information: https://github.com/department-of-veterans-affairs/va.gov-team-sensitive/blob/master/Administrative/vagov-users/education-inbox-test-users.md **Note:** Please double-check that you've provided staging access information appropriate for testing the tool or feature. Don't put staging credentials in your va.gov-team ticket; store [test user information, passwords, and tasks](https://github.com/department-of-veterans-affairs/va.gov-team-sensitive/blob/master/Administrative/vagov-users/staging-test-accounts-accessible-example.md) in a .md file in the va.gov-team-sensitive repository. **Content artifacts** - [X] Github ticket for any relevant static content page and entry point updates for tool or feature (if applicable) - Ticket: https://github.com/department-of-veterans-affairs/va.gov-team/issues/50494, https://github.com/department-of-veterans-affairs/va.gov-team/issues/37492 - Static Drupal page: http://preview-prod.vfs.va.gov/preview?nodeId=51823 **IA artifacts** - [x] Please include a link to any [Sitewide Content & IA](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/sitewide-content-and-ia-intake-request) feedback you received, including an IA review document or intake form. - Intake Form: https://github.com/department-of-veterans-affairs/va.gov-team/issues/33863 - IA Design: https://github.com/department-of-veterans-affairs/va.gov-team/blob/master/platform/information-architecture/ia-reviews/edu-inbox-p1.md **QA artifacts** An artifact that corresponds to each standard in the [QA Standards](https://depo-platform-documentation.scrollhelp.site/developer-docs/quality-assurance-standards). - **QA Artifacts posted**: https://github.com/department-of-veterans-affairs/va.gov-team/tree/master/products/my-education-benefits/VA%20Education%20Inbox/test-scripts - [x] [Regression test plan](https://depo-platform-documentation.scrollhelp.site/developer-docs/quality-assurance-standards#QAstandards-regression-test-planRegressionTestPlan) - [x] [Test plan](https://depo-platform-documentation.scrollhelp.site/developer-docs/quality-assurance-standards#QAstandards-test-planTestPlan) - [ ] [Coverage for References](https://depo-platform-documentation.scrollhelp.site/developer-docs/quality-assurance-standards#QAstandards-traceability-reportsTraceabilityReports) - [x] [Summary(Defects) reports](https://depo-platform-documentation.scrollhelp.site/developer-docs/quality-assurance-standards#QAstandards-traceability-reportsTraceabilityReports) - [x] [E2E tests](https://depo-platform-documentation.scrollhelp.site/developer-docs/quality-assurance-standards#QAstandards-e2e-test-participationE2ETestParticipation) - https://github.com/department-of-veterans-affairs/vets-website/tree/main/src/applications/education-letters/tests/e2e/00-letters-all-fields.cypress.spec.js - [ ] [Code coverage](https://depo-platform-documentation.scrollhelp.site/developer-docs/quality-assurance-standards#QAstandards-unit-test-coverageUnitTestCoverage) (provide a link to the product’s code) **Accessibility artifacts** - [x] [Completed accessibility testing artifact](https://github.com/department-of-veterans-affairs/va.gov-team/issues/new?assignees=briandeconinck&labels=a11y-testing&template=a11y-testing.yaml&title=Accessibility+Testing+for+%5BTeam+Name%2C+Product+Name%2C+Feature+Name%5D). For details, see [Prepare for an accessibility staging review](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/prepare-for-an-accessibility-staging-review). Link: https://github.com/department-of-veterans-affairs/va.gov-team/issues/50417 ##### Platform actions - [x] Follow Moderator Responsibilities guidance for Staging Review - [x] Meeting date/time: **January 12th, 2022 1:30pm ET** - [x] Create feedback tickets and link to this epic - [x] Design feedback provided - [x] Accessibility feedback provided - [x] IA feedback provided - [x] Content feedback provided - [x] QA feedback provided #### After meeting ##### Platform actions - [x] Update this ticket with the Zoom recording - Recording URL: [Zoom recording](https://oddball-io.zoom.us/rec/share/9zbO0UcwgqXsf8Hd3zwy6syg3Ukyv__xEf_UXPHDtTGA7ki_WnwUpDww5nMihC96.GEDkFxyzdL9H77Ti) - Password: uFf.V1P5 ##### VFS actions - [ ] Review feedback tickets and comment on the ticket if there are any questions or concerns - [ ] Close individual feedback tickets when the issue has been resolved or validated by your Product Owner. If a team has additional questions or needs Platform help validating the issue, please comment on the issue ticket. - [ ] After launch, [request an accessibility audit from the VA 508 Office](https://depo-platform-documentation.scrollhelp.site/developer-docs/request-support-from-the-va-508-office#RequestsupportfromtheVA508office-AuditRequest). This is required even if no accessibility issues were found during the Staging Review. - [ ] Share ServiceNow ticket number here: ______ - [ ] Close ticket once Privacy, Security, Infrastructure Readiness Review has been completed, VA 508 Office audit is requested, and all other post-Staging actions are complete

Staging Review (static page)

Toggle Staging Review #### Before meeting ##### VFS actions - Navigate to reference link: [Staging Review Guidance](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/staging-review) - [ ] Schedule your Staging Review when ready: - Open the [Calendly staging review calendar](https://calendly.com/collaboration-cycle/staging-review) - Select a date and time and click “Confirm” - Add your name and email - Click "Add Guests" and enter the VFS meeting attendees email addresses - Invite all relevant VFS team members, including accessibility support, product owners, and other VA stakeholders - Click "Schedule Event" - [ ] If this product contains any [experimental design](https://design.va.gov/experimental-design/), add the `experimental-design` label and schedule a meeting with DSC to present the research findings. - [ ] Link all artifacts **ONLY** in the Staging Review artifacts section below at least four days before the scheduled Staging Review. **Do NOT add artifacts to Comments section** - [ ] I confirm the environment is available and test users have been provided. - [ ] Please verify your product information in the [Product Directory](https://depo-platform-documentation.scrollhelp.site/getting-started/vfs-product-directory). **Staging Review artifacts** Platform guidance on [Staging Review artifacts](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/Staging-review.1810137181.html#Stagingreview-Artifacts) **Product artifacts** - [ ] Staging URL http://preview-prod.vfs.va.gov/preview?nodeId=51823 **Note this is a drupal page** - [ ] Specify which pages are included in the review - [ ] Staging test user information **You must be on the VA network** **Note:** Please double-check that you've provided staging access information appropriate for testing the tool or feature. Don't put staging credentials in your va.gov-team ticket; store [test user information, passwords, and tasks](https://github.com/department-of-veterans-affairs/va.gov-team-sensitive/blob/master/Administrative/vagov-users/staging-test-accounts-accessible-example.md) in a .md file in the va.gov-team-sensitive repository. **Content artifacts** - [ ] Github ticket for any relevant static content page and entry point updates for tool or feature (if applicable) #50494 Epic: #50492 **IA artifacts** - [ ] Please include a link to any [Sitewide Content & IA](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/sitewide-content-and-ia-intake-request) feedback you received, including an IA review document or intake form. https://github.com/department-of-veterans-affairs/va.gov-team/blob/master/platform/information-architecture/ia-reviews/edu-inbox-p1.md **QA artifacts** An artifact that corresponds to each standard in the [QA Standards](https://depo-platform-documentation.scrollhelp.site/developer-docs/quality-assurance-standards). - [ ] [Regression test plan](https://depo-platform-documentation.scrollhelp.site/developer-docs/quality-assurance-standards#QAstandards-regression-test-planRegressionTestPlan) - [ ] [Test plan](https://depo-platform-documentation.scrollhelp.site/developer-docs/quality-assurance-standards#QAstandards-test-planTestPlan) - [ ] [Coverage for References](https://depo-platform-documentation.scrollhelp.site/developer-docs/quality-assurance-standards#QAstandards-traceability-reportsTraceabilityReports) - [ ] [Summary(Defects) reports](https://depo-platform-documentation.scrollhelp.site/developer-docs/quality-assurance-standards#QAstandards-traceability-reportsTraceabilityReports) - [ ] [E2E tests](https://depo-platform-documentation.scrollhelp.site/developer-docs/quality-assurance-standards#QAstandards-e2e-test-participationE2ETestParticipation) (provide a link to the product’s code) - [ ] [Code coverage](https://depo-platform-documentation.scrollhelp.site/developer-docs/quality-assurance-standards#QAstandards-unit-test-coverageUnitTestCoverage) (provide a link to the product’s code) **Accessibility artifacts** - [x] [Completed accessibility testing artifact](https://github.com/department-of-veterans-affairs/va.gov-team/issues/new?assignees=briandeconinck&labels=a11y-testing&template=a11y-testing.yaml&title=Accessibility+Testing+for+%5BTeam+Name%2C+Product+Name%2C+Feature+Name%5D). For details, see [Prepare for an accessibility staging review](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/prepare-for-an-accessibility-staging-review). https://github.com/department-of-veterans-affairs/va.gov-team/issues/51960 ##### Platform actions - [ ] Follow Moderator Responsibilities guidance for Staging Review - [ ] Meeting date/time: **Friday 1/20 at 2:00pm ET** - [ ] Create feedback tickets and link to this epic - [x] Design feedback provided - [x] Accessibility feedback provided - [ ] IA feedback provided - [ ] Content feedback provided - [ ] QA feedback provided #### After meeting ##### Platform actions - [x] Update this ticket with the Zoom recording - Recording URL: Meeting cancelled as no issues were detected. - Password: N/A ##### VFS actions - [ ] Review feedback tickets and comment on the ticket if there are any questions or concerns - [ ] Close individual feedback tickets when the issue has been resolved or validated by your Product Owner. If a team has additional questions or needs Platform help validating the issue, please comment on the issue ticket. - [ ] After launch, [request an accessibility audit from the VA 508 Office](https://depo-platform-documentation.scrollhelp.site/developer-docs/request-support-from-the-va-508-office#RequestsupportfromtheVA508office-AuditRequest). This is required even if no accessibility issues were found during the Staging Review. - [ ] Share ServiceNow ticket number here: ______ - [ ] Close ticket once Privacy, Security, Infrastructure Readiness Review has been completed, VA 508 Office audit is requested, and all other post-Staging actions are complete

Privacy, Security, Infrastructure Readiness Review

Toggle Privacy, Security, Infrastructure Readiness Review #### VFS actions - [x] Complete the [Privacy, security, infrastructure readiness review process](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/Privacy-and-security-review.1782317101.html) - [x] Link to the Readiness Review ticket below https://github.com/department-of-veterans-affairs/va.gov-team-sensitive/issues/651 #### Platform actions - [ ] Privacy, security, infrastructure readiness review is complete
cesaresantiago commented 1 year ago

The collaboration kickoff for this application was already started on the older template: https://github.com/department-of-veterans-affairs/va.gov-team/issues/29756

Midpoint reviews also took place.

We want to move forward to staging review. cc: @shiragoodman

shiragoodman commented 1 year ago

@cesaresantiago @btruongafs When you completed this ticket, you checked the box:

[X] The product information in the Product Directory is accurate.

However, it appears it is not as the name is still Secure Inbox. Can you please verify the information we have and submit a ticket for updates?

For the purposes of your Staging Review, we will be using the gh label va-education-letters however feel free to change as it is your product.

cesaresantiago commented 1 year ago

@shiragoodman : that would be because when I filled the form i opened it against "Secure Inbox" and only later changed the title. I will do the request to change it.

cesaresantiago commented 1 year ago

Change requested here: https://github.com/department-of-veterans-affairs/product-directory/issues/572

cc: @shiragoodman @btruongafs

shiragoodman commented 1 year ago

@cesaresantiago the name wasn't the only incorrect information. There is a lot of information missing. It would help us out tremendously if you were able to fill in some of the blanks. TIA.

btruongafs commented 1 year ago

Ticket submitted for updates: https://github.com/department-of-veterans-affairs/product-directory/pull/579

bethpottsVADEPO commented 1 year ago

@btruongafs I want to make sure that ahead of the staging reviews next week for education benefit letters this ticket is up to date with a link to the static Drupal page the content team created. Would you like the content team to add to the artifacts section above or would you like to make this update to the top section of the ticket? The Platform team will need to review this Drupal page, not the HTML static page currently in staging that has outdated content at this point.

btruongafs commented 1 year ago

@bethpottsVADEPO yes please do update the ticket with the content artifacts. appreciate it!

btruongafs commented 1 year ago

For Staging Reviewers:

Since the first Design and Midpoint Review completion, the original design was scaled back. The MVP will only display only 1 Decision Letter (most recent). Updated Midpoint Review: https://github.com/department-of-veterans-affairs/va.gov-team/issues/36497 Updated mockup/prototype design: https://app.abstract.com/share/4153d410-1183-4818-9c69-8c338c526b1b.

The change was also reflected in the later IA Design: https://github.com/department-of-veterans-affairs/va.gov-team/blob/master/platform/information-architecture/ia-reviews/edu-inbox-p1.md

sterkenburgsara commented 1 year ago

The staging review for the static Drupal page (sitewide content & IA team) scheduled for 1/20/22 was cancelled as 0 issues were identified.

joshkimux commented 1 year ago

Hi @btruongafs 🌻

Small question for you and team-- I couldn't find it in the ticket or in the research repo-- but did this product ever get usability testing? Context: we're trying to look into the a11y health of products across VA.gov.

joshkimux commented 1 year ago

@artsymartha68 for awareness