Toggle kickoff questions
### When did/will you start working on this product/feature?
May 2022
### Will your work result in visible changes to the user experience?
Yes
### Are you doing research with VA.gov users?
Yes
### Will your work involve changes to...
Both
### Does your product/feature have Google Analytics tracking and a KPI dashboard in Domo?
Yes
### Do you need to capture any additional analytics or metrics?
Yes
### Product outline
https://github.com/department-of-veterans-affairs/va.gov-team/blob/173fd334ca61d2a8c45aeec45879287472040ebe/products/health-care/digital-health-modernization/mhv-to-va.gov/secure-messaging/product/README.md
https://github.com/department-of-veterans-affairs/va.gov-team/tree/master/products/health-care/digital-health-modernization/mhv-to-va.gov/secure-messaging/product
### Notify the Collaboration Cycle team of this ticket in the vfs-platform-support Slack channel.
- [X] I acknowledge that I must notify \#vfs-platform-support after submitting this issue.
Recommended Collaboration Cycle touchpoints
Design Intent
Toggle Design Intent
#41827
Sitewide Content and IA Intake Request
Toggle Sitewide Content and IA Intake Request
##### VFS actions
- [x] Complete the [sitewide content and IA intake request process](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/Sitewide-Content-and-IA-intake-request.2124906551.html)
- [x] Link to the Sitewide Content and IA Intake Request ticket below
Research Review
Toggle Research Review
#### VFS actions
- [x] Complete the [research review process](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/Research-plan-review.1781891143.html)
Midpoint Review
Toggle Midpoint Review
#### Before meeting
##### VFS actions
Navigate to reference link: [Midpoint Review Guidance](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/midpoint-review)
- [ ] Schedule your Midpoint Review when ready:
- Open the [Calendly midpoint review calendar](https://calendly.com/collaboration-cycle/design-intent-or-midpoint-review)
- Select a date and time and click “Confirm”
- Add your name and email
- Click "Add Guests" and enter the VFS meeting attendees email addresses
- Invite all relevant VFS team members, including accessibility support, product owners, and other VA stakeholders
- Click "Schedule Event"
- [ ] Check this box if you'd like this review to be asynchronous (Please refer to the [Midpoint Review guidance](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/Midpoint-review.1781039167.html) for the difference between a synchronous meeting and an asynchronous review)
- [ ] Link all artifacts **ONLY** in the Midpoint Review artifacts section below at least two days before the scheduled Midpoint Review. **Do NOT add artifacts to Comments section**
**Midpoint Review artifacts**
Provide links or documents for the following:
- [x] Finalized design prototype or mockup (https://www.sketch.com/s/77fd8aec-67b1-446d-b64a-8b942865be82/p/E5673574-64BF-4BAF-97E3-263CA59EF092/canvas?annotation=25b2b4e3-8bfc-4c48-8667-586202b3c3b4&annotationStatus=all#Comment)
- [x] Specify which pages are included in the review - The 'Phase 0 page' is the most updated/relevant set of designs. When navigating click on 'Versions' in upper right and go to the most recent version.
- [x] Research plan
Round 1: (https://github.com/department-of-veterans-affairs/va.gov-team/blob/master/products/health-care/digital-health-modernization/mhv-to-va.gov/secure-messaging/research/SecureMessaging_Round1_Usability/research-plan.md)
Round 2: (https://github.com/department-of-veterans-affairs/va.gov-team/blob/master/products/health-care/digital-health-modernization/mhv-to-va.gov/secure-messaging/research/2022-09-usability_testing_2/research-plan.md)
- [x] Conversation guide
Round 1: (https://github.com/department-of-veterans-affairs/va.gov-team/blob/master/products/health-care/digital-health-modernization/mhv-to-va.gov/secure-messaging/research/SecureMessaging_Round1_Usability/conversation_guide.md)
Round 2: (https://github.com/department-of-veterans-affairs/va.gov-team/blob/master/products/health-care/digital-health-modernization/mhv-to-va.gov/secure-messaging/research/2022-09-usability_testing_2/conversation-guide.md)
Findings:
Round 1: (https://github.com/department-of-veterans-affairs/va.gov-team/blob/master/products/health-care/digital-health-modernization/mhv-to-va.gov/secure-messaging/research/SecureMessaging_Round1_Usability/Final_Report.md)
Round 2: (https://github.com/department-of-veterans-affairs/va.gov-team/blob/master/products/health-care/digital-health-modernization/mhv-to-va.gov/secure-messaging/research/2022-09-usability_testing_2/research-findings.md)
**Content artifacts**
- [X] Your product’s content source of truth
- [X] Github ticket for any relevant static content page and entry point updates for tool or feature (if applicable)
See Content and IA ticket links when expanding the IA artifacts section directly below.
Tickets below under IA artifacts are related to both content and IA.
**IA artifacts**
- [X] Please include a link to any [Sitewide Content & IA](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/sitewide-content-and-ia-intake-request) feedback you received, including an IA review document or intake form.
https://github.com/department-of-veterans-affairs/va.gov-team/issues/42428
https://github.com/department-of-veterans-affairs/va.gov-team/issues/50161
https://github.com/department-of-veterans-affairs/va.gov-team/issues/49690
https://github.com/department-of-veterans-affairs/va.gov-team/issues/47747
https://github.com/department-of-veterans-affairs/va.gov-team/issues/47794
https://github.com/department-of-veterans-affairs/va.gov-team/issues/29582
**QA artifacts**
[Learn more about QA artifacts](https://github.com/department-of-veterans-affairs/va.gov-team/blob/master/platform/quality-assurance/qa-artifacts.md#test-plan)
- [ ] Regression test plans (if there isn't already a regression test plan for this feature in TestRailProduct)
- [x] Link to test cases/test plan in TestRail (draft OK)
https://dsvavsp.testrail.io/index.php?/suites/view/1953
Look for regression test folder
##### Platform actions
- [ ] Follow Moderator Responsibilities guidance for Midpoint Review
- [x] Meeting date/time: January 10, 2023 11:30 am ET
#### After meeting
##### Platform actions
- [ ] If you have midpoint review feedback, create feedback ticket and link to this epic. Once you have completed your review, check the box next to your practice area
- [x] Design has completed the review
- [ ] Accessibility has completed the review
- [x] IA has completed the review
- [ ] Content has completed the review
- [ ] QA has completed the review
- [ ] Update this ticket with the Zoom recording
- Recording URL: [Zoom recording](https://oddball-io.zoom.us/rec/share/eB2s9-DWPrPayBLJCq1MikHj5P07TZuQajHDCMOhk1eT56lSJWeRvmsNM5vqLLMR.7k1q08D7p5WlP6Od)
- Password: *Yw^v3NQ
##### VFS actions
- [ ] Review feedback tickets and comment on the ticket if there are any questions or concerns
Analytics Request
Toggle Analytics Request
#### VFS actions
- [X] Complete the [analytics request process](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/Analytics-request.1782120453.html)
- [X] Link to the Analytics Implementation and QA Request ticket below
https://github.com/department-of-veterans-affairs/va.gov-team/issues/48627
Contact Center Review
Toggle Contact Center Review
#### VFS actions
- [x] Complete the [Contact Center review process](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/Contact-center-review.1782317061.html)
- [x] Link to the Contact Center review request ticket below
https://github.com/department-of-veterans-affairs/va.gov-team/issues/48628
Staging Review
Toggle Staging Review
#### Before meeting
##### VFS actions
- Navigate to reference link: [Staging Review Guidance](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/staging-review)
- [ ] Schedule your Staging Review when ready:
- Open the [Calendly staging review calendar](https://calendly.com/collaboration-cycle/staging-review)
- Select a date and time and click “Confirm”
- Add your name and email
- Click "Add Guests" and enter the VFS meeting attendees email addresses
- Invite all relevant VFS team members, including accessibility support, product owners, and other VA stakeholders
- Click "Schedule Event"
- [ ] If this product contains any [experimental design](https://design.va.gov/experimental-design/), add the `experimental-design` label and schedule a meeting with DSC to present the research findings.
- [ ] Link all artifacts **ONLY** in the Staging Review artifacts section below at least four days before the scheduled Staging Review. **Do NOT add artifacts to Comments section**
- [ ] I confirm the environment is available and test users have been provided.
- [ ] Please verify your product information in the [Product Directory](https://depo-platform-documentation.scrollhelp.site/getting-started/vfs-product-directory).
**Staging Review artifacts**
Platform guidance on [Staging Review artifacts](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/Staging-review.1810137181.html#Stagingreview-Artifacts)
**Product artifacts**
- [x] Staging URL https://staging.va.gov/my-health/secure-messages/
- [x] Specify which pages are included in the review
"/my-health/secure-messages/folders"
"/my-health/secure-messages/compose"
"/my-health/secure-messages/message/:messageId"
"/my-health/secure-messages/thread/:threadId"
"/my-health/secure-messages/reply/:replyId"
"/my-health/secure-messages/search/results"
"/my-health/secure-messages/draft/:draftId"
"/my-health/secure-messages/sent/:messageId"
"/my-health/secure-messages/trash/:messageId"
'/my-health/secure-messages/inbox',
'/my-health/secure-messages/sent',
'/my-health/secure-messages/trash',
'/my-health/secure-messages/drafts',
'/my-health/secure-messages/folder/:folderId'
- [x] Staging test user information
VFS product information
VFS team name
VFS-MHV-Secure-Messaging
Product name
MHV Secure Messaging
Feature name
Secure Messaging
GitHub label for product
MHV-Secure-Messaging
GitHub label for feature
N/A
Kickoff questions
Toggle kickoff questions
### When did/will you start working on this product/feature? May 2022 ### Will your work result in visible changes to the user experience? Yes ### Are you doing research with VA.gov users? Yes ### Will your work involve changes to... Both ### Does your product/feature have Google Analytics tracking and a KPI dashboard in Domo? Yes ### Do you need to capture any additional analytics or metrics? Yes ### Product outline https://github.com/department-of-veterans-affairs/va.gov-team/blob/173fd334ca61d2a8c45aeec45879287472040ebe/products/health-care/digital-health-modernization/mhv-to-va.gov/secure-messaging/product/README.md https://github.com/department-of-veterans-affairs/va.gov-team/tree/master/products/health-care/digital-health-modernization/mhv-to-va.gov/secure-messaging/product ### Notify the Collaboration Cycle team of this ticket in the vfs-platform-support Slack channel. - [X] I acknowledge that I must notify \#vfs-platform-support after submitting this issue.Recommended Collaboration Cycle touchpoints
Design Intent
Toggle Design Intent
#41827Sitewide Content and IA Intake Request
Toggle Sitewide Content and IA Intake Request
##### VFS actions - [x] Complete the [sitewide content and IA intake request process](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/Sitewide-Content-and-IA-intake-request.2124906551.html) - [x] Link to the Sitewide Content and IA Intake Request ticket belowResearch Review
Toggle Research Review
#### VFS actions - [x] Complete the [research review process](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/Research-plan-review.1781891143.html)Midpoint Review
Toggle Midpoint Review
#### Before meeting ##### VFS actions Navigate to reference link: [Midpoint Review Guidance](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/midpoint-review) - [ ] Schedule your Midpoint Review when ready: - Open the [Calendly midpoint review calendar](https://calendly.com/collaboration-cycle/design-intent-or-midpoint-review) - Select a date and time and click “Confirm” - Add your name and email - Click "Add Guests" and enter the VFS meeting attendees email addresses - Invite all relevant VFS team members, including accessibility support, product owners, and other VA stakeholders - Click "Schedule Event" - [ ] Check this box if you'd like this review to be asynchronous (Please refer to the [Midpoint Review guidance](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/Midpoint-review.1781039167.html) for the difference between a synchronous meeting and an asynchronous review) - [ ] Link all artifacts **ONLY** in the Midpoint Review artifacts section below at least two days before the scheduled Midpoint Review. **Do NOT add artifacts to Comments section** **Midpoint Review artifacts** Provide links or documents for the following: - [x] Finalized design prototype or mockup (https://www.sketch.com/s/77fd8aec-67b1-446d-b64a-8b942865be82/p/E5673574-64BF-4BAF-97E3-263CA59EF092/canvas?annotation=25b2b4e3-8bfc-4c48-8667-586202b3c3b4&annotationStatus=all#Comment) - [x] Specify which pages are included in the review - The 'Phase 0 page' is the most updated/relevant set of designs. When navigating click on 'Versions' in upper right and go to the most recent version. - [x] Research plan Round 1: (https://github.com/department-of-veterans-affairs/va.gov-team/blob/master/products/health-care/digital-health-modernization/mhv-to-va.gov/secure-messaging/research/SecureMessaging_Round1_Usability/research-plan.md) Round 2: (https://github.com/department-of-veterans-affairs/va.gov-team/blob/master/products/health-care/digital-health-modernization/mhv-to-va.gov/secure-messaging/research/2022-09-usability_testing_2/research-plan.md) - [x] Conversation guide Round 1: (https://github.com/department-of-veterans-affairs/va.gov-team/blob/master/products/health-care/digital-health-modernization/mhv-to-va.gov/secure-messaging/research/SecureMessaging_Round1_Usability/conversation_guide.md) Round 2: (https://github.com/department-of-veterans-affairs/va.gov-team/blob/master/products/health-care/digital-health-modernization/mhv-to-va.gov/secure-messaging/research/2022-09-usability_testing_2/conversation-guide.md) Findings: Round 1: (https://github.com/department-of-veterans-affairs/va.gov-team/blob/master/products/health-care/digital-health-modernization/mhv-to-va.gov/secure-messaging/research/SecureMessaging_Round1_Usability/Final_Report.md) Round 2: (https://github.com/department-of-veterans-affairs/va.gov-team/blob/master/products/health-care/digital-health-modernization/mhv-to-va.gov/secure-messaging/research/2022-09-usability_testing_2/research-findings.md) **Content artifacts** - [X] Your product’s content source of truth - [X] Github ticket for any relevant static content page and entry point updates for tool or feature (if applicable) See Content and IA ticket links when expanding the IA artifacts section directly below. Tickets below under IA artifacts are related to both content and IA. **IA artifacts** - [X] Please include a link to any [Sitewide Content & IA](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/sitewide-content-and-ia-intake-request) feedback you received, including an IA review document or intake form. https://github.com/department-of-veterans-affairs/va.gov-team/issues/42428 https://github.com/department-of-veterans-affairs/va.gov-team/issues/50161 https://github.com/department-of-veterans-affairs/va.gov-team/issues/49690 https://github.com/department-of-veterans-affairs/va.gov-team/issues/47747 https://github.com/department-of-veterans-affairs/va.gov-team/issues/47794 https://github.com/department-of-veterans-affairs/va.gov-team/issues/29582 **QA artifacts** [Learn more about QA artifacts](https://github.com/department-of-veterans-affairs/va.gov-team/blob/master/platform/quality-assurance/qa-artifacts.md#test-plan) - [ ] Regression test plans (if there isn't already a regression test plan for this feature in TestRailProduct) - [x] Link to test cases/test plan in TestRail (draft OK) https://dsvavsp.testrail.io/index.php?/suites/view/1953 Look for regression test folder ##### Platform actions - [ ] Follow Moderator Responsibilities guidance for Midpoint Review - [x] Meeting date/time: January 10, 2023 11:30 am ET #### After meeting ##### Platform actions - [ ] If you have midpoint review feedback, create feedback ticket and link to this epic. Once you have completed your review, check the box next to your practice area - [x] Design has completed the review - [ ] Accessibility has completed the review - [x] IA has completed the review - [ ] Content has completed the review - [ ] QA has completed the review - [ ] Update this ticket with the Zoom recording - Recording URL: [Zoom recording](https://oddball-io.zoom.us/rec/share/eB2s9-DWPrPayBLJCq1MikHj5P07TZuQajHDCMOhk1eT56lSJWeRvmsNM5vqLLMR.7k1q08D7p5WlP6Od) - Password: *Yw^v3NQ ##### VFS actions - [ ] Review feedback tickets and comment on the ticket if there are any questions or concernsAnalytics Request
Toggle Analytics Request
#### VFS actions - [X] Complete the [analytics request process](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/Analytics-request.1782120453.html) - [X] Link to the Analytics Implementation and QA Request ticket below https://github.com/department-of-veterans-affairs/va.gov-team/issues/48627Contact Center Review
Toggle Contact Center Review
#### VFS actions - [x] Complete the [Contact Center review process](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/Contact-center-review.1782317061.html) - [x] Link to the Contact Center review request ticket below https://github.com/department-of-veterans-affairs/va.gov-team/issues/48628Staging Review
Toggle Staging Review
#### Before meeting ##### VFS actions - Navigate to reference link: [Staging Review Guidance](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/staging-review) - [ ] Schedule your Staging Review when ready: - Open the [Calendly staging review calendar](https://calendly.com/collaboration-cycle/staging-review) - Select a date and time and click “Confirm” - Add your name and email - Click "Add Guests" and enter the VFS meeting attendees email addresses - Invite all relevant VFS team members, including accessibility support, product owners, and other VA stakeholders - Click "Schedule Event" - [ ] If this product contains any [experimental design](https://design.va.gov/experimental-design/), add the `experimental-design` label and schedule a meeting with DSC to present the research findings. - [ ] Link all artifacts **ONLY** in the Staging Review artifacts section below at least four days before the scheduled Staging Review. **Do NOT add artifacts to Comments section** - [ ] I confirm the environment is available and test users have been provided. - [ ] Please verify your product information in the [Product Directory](https://depo-platform-documentation.scrollhelp.site/getting-started/vfs-product-directory). **Staging Review artifacts** Platform guidance on [Staging Review artifacts](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/Staging-review.1810137181.html#Stagingreview-Artifacts) **Product artifacts** - [x] Staging URL https://staging.va.gov/my-health/secure-messages/ - [x] Specify which pages are included in the review "/my-health/secure-messages/folders" "/my-health/secure-messages/compose" "/my-health/secure-messages/message/:messageId" "/my-health/secure-messages/thread/:threadId" "/my-health/secure-messages/reply/:replyId" "/my-health/secure-messages/search/results" "/my-health/secure-messages/draft/:draftId" "/my-health/secure-messages/sent/:messageId" "/my-health/secure-messages/trash/:messageId" '/my-health/secure-messages/inbox', '/my-health/secure-messages/sent', '/my-health/secure-messages/trash', '/my-health/secure-messages/drafts', '/my-health/secure-messages/folder/:folderId' - [x] Staging test user information