[Epic] Content and IA Request for vaccines domain and health history landing page from mhv-medical-records

[alexiawunder]

What does your team need support for? Check all that apply.

• [ ] Launching one or more new unauthenticated (static) VA.gov pages
• [ ] Making revisions to one or more existing unauthenticated (static) VA.gov page
• [x] Launching a new online form, app, or tool on VA.gov
• [ ] Making revisions to an existing online form, app, or tool on VA.gov
• [ ] Something else (please add details in the next question)

Will this new product be released incrementally (for instance 25% of users initially)?

• [x] Yes
• [ ] No

Note: If you checked yes, we'll reach out to discuss details about the content in the react widget.

When do you expect to launch your product to 100% of users?

TBD, but current estimate is 2024.

Supporting artifacts

Please provide supporting artifacts as available.

• Link to product outline: Medical Records Product Outline
• Link to or attach user flows:
  • User flow This is tentative, pending IA research findings.
• Link to prototype or mockups (these will be adjusted continuously until usability testing; more screens may be added later):
  • Health history (Medical records) landing page Desktop
  • Vaccines list page Desktop
  • Selected vaccine details page Desktop
  • Modal: Choosing the file type to download
  • Download success/fail alerts
• Link to any epics/issues that may be helpful: TBD

Will this work be going through the Collaboration Cycle?

• [x] Yes
• [ ] No

When does this work need to be done?

• Estimated launch date: TBD - this is only one domain out of the larger medical records product.
• Estimated staging review date: TBD - this is only one domain out of the larger medical records product.
• Content and IA work needed by: We'd like to conduct usability testing with approved content, which should happen late February at the earliest.

Do you plan to bring this to an upcoming content office hours session?

• [ ] Yes, benefit content office hours (Thursdays, 3:00 p.m. to 3:45 p.m. ET)
• [ ] Yes, health content office hours (Thursdays, 11:00 a.m. to 11:30 a.m. ET)
• [ ] Yes, unauth office hours (Mondays, 11:00 a.m. to 11:30 a.m. ET)
• [ ] No, but I'd like to schedule time to talk about this request
• [x] No, let's work asynchronously and meet if needed

Note: If we think this work would benefit from a collaborative session with you, we may ask you to bring it to office hours or set up a separate time to meet.

About your team

• Team name: mhv-medical-records
• OCTO-DE product owner: Lauren Alexanderson
• Product manager: Bryan Riley
• Designer: Alexia Wunder, Bobby Bailey
• FE engineer: Mike Moyer
• Product/team Slack channel: #mhv-medical-records

Next steps

Once you’ve submitted this ticket, please post a link to this issue in the #sitewide-content-ia Slack channel and tag Randi Hecht.

If you also need engineering support from the Public Websites team, fill out their intake request form.

If you need a page/URL redirected, a URL changed or a vanity URL set up, please submit a Redirect, URL change, or vanity URL request

[alexiawunder]

Updated sketch links on 2/1

[alexiawunder]

Updated Sketch links on 2/3, as we had to split the original document into two separate files. For content purposes, please review the "For Developers and Content" page. Please note, some of the buttons aren't rendering on the browser version correctly, so if you see a button with text on two lines, we are aware.

[alexiawunder]

Added link to the Product outline.

[laurwill]

Hi @alexiawunder , Documenting some updates and remaining questions here for vaccines:

• Here's a Word document with suggested teaser text for each domain: Health history landing page
• Added some questions to the download success/errors screen
• Added new comments in the list and detail screens, including a suggested approach to the "disclaimers" text.

Remaining questions for vaccines screens:

• Can we get sample data for the series field? We're wondering if that will need more explanation.
• How common is it for users to self-enter vaccine records? We haven't included links to the allergy domain or notes about reactions appearing there, after conversation with @coultonbunney-usds about waiting until we get more information about this.

[laurwill]

@alexiawunder @BobbyBaileyRB @coultonbunney-usds , for the expandable components in each domain's list view (like "What to know about vaccine records" here), would it also make sense to include a link over to the Blue Button section of the downloadable reports page like "Find your self-entered vaccine records in Blue Button"?

[laurwill]

Hi @alexiawunder , content updates for this domain: Updated content for health history landing page and vaccines list view (including "What to know" additional info component) in working content doc here: Medical records working content draft

Remaining product questions for vaccines domain:

• How is series data phrased? Is it like "Dose 1 of 2" or more varied? We may want to provide more supporting content around this.
• Future consideration: Can we provide PL versions of common vaccine names or otherwise adjust the data in the vaccine field to align with content best practices for sentence case, etc.?

cc @BobbyBaileyRB @AnneCostello @aliyahblackmore

[bryan-riley-va]

No longer needed