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Accessibility Specialist Research Support Request from Modernized Check-In Experience Team #56137

Closed benbrasso-agile6 closed 1 year ago

benbrasso-agile6 commented 1 year ago

What does your team need support for? Check all that apply.

Requesting an accessibility specialist partner for conducting a remote moderated research study with AT users. This is related to the following content review request.

Will this new product be released incrementally (for instance 25% of users initially)?

Note: If you checked yes, we'll reach out to discuss details about the content in the react widget.

When do you expect to launch your product to 100% of users?

Please provide an estimated date so our team can create other relevant tickets.

Too early to estimate. Best guess is Q4 2023.

Supporting artifacts

Please provide supporting artifacts as available.

Will this work be going through the Collaboration Cycle?

When does this work need to be done?

Do you plan to bring this to an upcoming content office hours session?

Note: If we think this work would benefit from a collaborative session with you, we may ask you to bring it to office hours or set up a separate time to meet.

About your team

Next steps

Once you’ve submitted this ticket, please post a link to this issue in the #sitewide-content-ia Slack channel and tag Randi Hecht.

If you also need engineering support from the Public Websites team, fill out their intake request form.

If you need a page/URL redirected, a URL changed or a vanity URL set up, please submit a Redirect, URL change, or vanity URL request

SarahKay8 commented 1 year ago

HI @benbrasso-agile6. I will be OOO April 3-5th. Are available to sync up today or April 6th to talk a little more about this request?

benbrasso-agile6 commented 1 year ago

Yes, do you have availability between 330-530 ET?

sara-amanda commented 1 year ago

Initial Request Follow-Up

@benbrasso-agile6 following-up on the status of this ticket and your initial request (cc: @SarahKay8 @coforma-terry)

Requesting an accessibility specialist partner for conducting a remote moderated research study with AT users.

Have your sessions concluded? If so, we can close out this ticket.

Related Ticket

Are you needing assistance prior to your midpoint review from an accessibility specialist, on the above item in this related ticket?

Here is the related ticket you mention in this ticket: Sitewide Content, Accessibility, and IA Review of unified appointment check-in experience from Modernized Check-in Experience #55686, it includes the following notes:

Review content that has changed in our draft wireframes (Sketch) and provide feedback. ... Our Sketch file has two rows of wireframes. The first row is the user flow for the happy path. The row of wireframes beneath it are alternative paths. There are a few comments identified for content review in the alternative paths, but overall, we'd recommend prioritizing review of the happy path from an IA and accessibility perspective. .... Some features and/or appointment types or modalities found in the wireframes will not be included in the MVP. However, those have not been identified to date. For example, past appointments. ... We have received some feedback to date on IA and accessibility through collab cycle or speaking with DK, including (notes and links in ticket).

Collaboration Cycle: Next Step - Midpoint Review

It looks like, from this ticket: Collaboration Cycle for Unified Pre-Check-in/Check-in Experience #53488 that the midpoint is going to be scheduled next.

benbrasso-agile6 commented 1 year ago

Have your sessions concluded? If so, we can close out this ticket.

Sessions have not started. Yes, we would love to have a specialist available on our sessions. I will add something in slack to confirm availability for this.

Are you needing assistance prior to your midpoint review from an accessibility specialist, on the above item in this related ticket?

Right now, we are waiting for feedback from SK on our mockups/prototype.

SarahKay8 commented 1 year ago

Hi Ben still going over sketches. Please expect feedback EOD tomorrow.

benbrasso-agile6 commented 1 year ago

Thank you! Sounds good.

sara-amanda commented 1 year ago

@benbrasso-agile6 happy to help with some of your sessions. Do you have any with assistive technology we could attend? I will watch for your message in Slack. @coforma-terry also has a capacity calendar for scheduling availability.

coforma-terry commented 1 year ago

CAIA Accessibility calender can be found here: https://calendar.google.com/calendar/embed?src=c_f982350fc73a8162a1088ab14d00dd37335b2b559a60d6b67eb8021416f81c2a%40group.calendar.google.com&ctz=America%2FChicago

benbrasso-agile6 commented 1 year ago

Do you have any with assistive technology we could attend?

Yes! That's what we'd love support with.

sara-amanda commented 1 year ago

Excellent @benbrasso-agile6 will watch for more information on those sessions. It looks like @SarahKay8, @coforma-terry and I were not in your channel yet, so I went ahead and added us to the Slack Channel mentioned in this ticket: check-in-experience. If we should watch a different channel for the sessions, just let me know. Thanks for the link to the capacity calendar @coforma-terry! Did you have an adjusted timeline for your testing window by chance?

sara-amanda commented 1 year ago

FYI @coforma-terry updated the name of this ticket to delineate the tasks. Included "research support" in this ticket.

RLHecht commented 1 year ago

Closing this ticket. Please reopen if there's more work needed from our team!