As a Veteran who gets their care with VHA, I would like to be able to update my information (financial, name/gender, address, next of kin) online so that I don't have to mail forms back and forth every year.
[x] Review what information is edited by the EZR (contact info, marital status, SIGI, NoK/EC, Financial Disclosure, Health Insurance, Dependent info)
[x] Determine VETERAN Use Case for EZR being online
[x] Come up with justification for bringing EZR capabilities online (e.g. processing metrics, any MHV or VA.Gov requests to change information, stakeholder needs, projected Veteran usage, etc.)
[x] Determine if any of these capabilities are already online
[x] Understand and document information flow between different systems (VES, VistA, VA Profile, VA.Gov profile)
[x] Determine where a Veteran would go to update this information
[x] Determine how, and how often, Veterans would use these features
[ ] Determine and document all of the places that this information will need to be update (e.g. VES, VistA, MHV, etc)
[x] Come up with an MVP plan
[x] Come up with a way to work with any other teams (e.g. VES, VA.Gov Profile, MHV, etc)
[x] Come up with hypotheses for how and where Veterans would use this
[x] Ensure that hypotheses are technologically feasible
[x] Create wireframes/designs
[x] Do Research on if and how Veterans would use this
[ ] Make tweaks to assumptions, hypotheses, and designs based on research
As a Veteran, I would like the ability to update my health benefits information online, so that I don't have to manually complete a paper form or visit a facility in person.
Hypothesis or Bet
If we build a 10-10EZR update form online, then Veterans will be able to update and submit any information that is new or has changed, so they can maintain or increase their health benefits.
OKR
Which Objective / Key Result does this epic push forward? (template)
Definition of done
A Veteran can update their health benefits information online.
Take into consideration Accessibility/QA needs as well as Product, Technical, and Design requirements.
As a Veteran who gets their care with VHA, I would like to be able to update my information (financial, name/gender, address, next of kin) online so that I don't have to mail forms back and forth every year.
https://app.zenhub.com/files/133843125/ca06c31e-f115-42e3-8f1e-a9dab594aea0/download
https://app.zenhub.com/files/133843125/4b8005c9-34de-443d-9abd-acc39e8e54b2/download
Product Outline
Link
High Level User Story/ies
As a Veteran, I would like the ability to update my health benefits information online, so that I don't have to manually complete a paper form or visit a facility in person.
Hypothesis or Bet
If we build a 10-10EZR update form online, then Veterans will be able to update and submit any information that is new or has changed, so they can maintain or increase their health benefits.
OKR
Which Objective / Key Result does this epic push forward? (template)
Definition of done
A Veteran can update their health benefits information online.
Take into consideration Accessibility/QA needs as well as Product, Technical, and Design requirements.