Collaboration Cycle for AE Profile, Notification Settings, Editing as a Subtask

VFS product information

VFS team name

Authenticated Experience - Profile

Product name

Notification Settings

Feature name

Edit Mobile Phone Number Flow

GitHub label for product

authenticated-exp; profile

GitHub label for feature

notification-settings

Kickoff questions

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### When did/will you start working on this product/feature? Design work started in Fall 2022 ### Will your work result in visible changes to the user experience? Yes ### Are you doing research with VA.gov users? Yes ### Will your work involve changes to... Tools, applications and dynamic pages ### Does your product/feature have Google Analytics tracking and a KPI dashboard in Domo? Yes ### Do you need to capture any additional analytics or metrics? Yes ### Product outline https://github.com/department-of-veterans-affairs/va.gov-team/blob/master/products/identity-personalization/profile/contact-information/mobile-phone-edit-flow/README.md ### Verify all relevant materials provided to Governance Team - [X] I have provided all relevant and up-to-date links, screenshots, images, designs, etc. of the as-is version of the product ### Notify the Collaboration Cycle team of this ticket in the vfs-platform-support Slack channel. - [X] I acknowledge that I must [notify](https://dsva.slack.com/archives/CBU0KDSB1/p1683748925346759) \#vfs-platform-support after submitting this issue. [Slack request](https://dsva.slack.com/archives/CBU0KDSB1/p1683749569429289) [pm ticket for collecting all the submission details](https://github.com/department-of-veterans-affairs/va.gov-team/issues/57820)

Recommended Collaboration Cycle touchpoints

Design Intent

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#### Before meeting ##### VFS actions - Navigate to reference link: [Design Intent Guidance](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/design-intent) - [x] Schedule your Design Intent when ready: - Open the [Calendly design intent calendar](https://calendly.com/collaboration-cycle/design-intent-or-midpoint-review) - Select a date and time and click “Confirm” - Add your name and email - Click "Add Guests" and enter the VFS meeting attendees email addresses - Invite all relevant VFS team members, including accessibility support, product owners, and other VA stakeholders - Click "Schedule Event" - [x] Notify the Collaboration Cycle team of this event with scheduled date/time in #vfs-platform-support ([see Slack Workflow User guide](https://depo-platform-documentation.scrollhelp.site/support/Getting-help-from-the-Platform-in-Slack.1439138197.html)) - [x] Link all artifacts **ONLY** in the Design Intent artifacts section below at least two days before the scheduled Design Intent. **Do NOT add artifacts to Comments section** **Design Intent artifacts** See Platform guidance on [Design Intent artifacts](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/design-intent#Designintent-Artifacts). Platform feedback is based solely on the artifacts provided, as reviewed during the two days before the Design Intent meeting. Any work not included in the artifacts below or any ongoing work taking place during the review period may not be reflected in that feedback. - [ ] Whiteboard sketch or other lo-fi prototypes or wireframes [mobile](https://www.sketch.com/s/1fd4d140-84ad-4301-9c74-d5cebc4a012d/p/06F02913-A0E1-4801-9D24-86E8DC71BB17/canvas) [desktop](https://www.sketch.com/s/1fd4d140-84ad-4301-9c74-d5cebc4a012d) - [ ] [User flow](https://www.sketch.com/s/1fd4d140-84ad-4301-9c74-d5cebc4a012d/p/293F15EA-9CCC-466C-A3B7-3E54E3111676/canvas) - [ ] Research plan: [related finding from prior research](https://github.com/department-of-veterans-affairs/va.gov-team/blob/master/products/identity-personalization/profile/notification-preferences/discovery-and-research/usability-study-add-email-jan-2023/findings-summary.md#7-of-8-participants-easily-navigated-the-path-to-add-their-email-address) - [ ] ~~Any other artifacts you have so far~~ N/A ##### Platform actions - [ ] Design Intent Slack thread with VFS team: [slack thread](https://dsva.slack.com/archives/CBU0KDSB1/p1684763193139099) - [ ] Meeting date/time: Thursday May 25, 2023 at 2.00 PM ET #### After meeting ##### Platform actions - [x] If you have feedback, create feedback tickets and link to this epic. Once you have completed you review, check the box next to your practice area - [ ] Accessibility has completed the review - [x] Design has completed the review - [x] IA has completed the review - [x] Update this ticket with the Zoom recording - Recording URL: https://oddball-io.zoom.us/rec/share/zaYpxoYVt2aTdJnNFRdjovbA7XIrXwMM-glHPXow9YsdDZ7MW-Mgphf2H2dO_Npq.JuJgjMonDMaM1hAU - Password: #t2C%&3! ##### VFS actions - [ ] Review feedback tickets and comment on the ticket if there are any questions or concerns

Sitewide Content and IA Intake Request

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##### VFS actions - [ ] Complete the [sitewide content and IA intake request process](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/Sitewide-Content-and-IA-intake-request.2124906551.html) - [ ] Link to the Sitewide Content and IA Intake Request ticket below

Research Review

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#### VFS actions - [ ] Complete the [research review process](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/Research-plan-review.1781891143.html)

Midpoint Review

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#### Before meeting ##### VFS actions Navigate to reference link: [Midpoint Review Guidance](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/midpoint-review) - [ ] Schedule your Midpoint Review when ready: - Open the [Calendly midpoint review calendar](https://calendly.com/collaboration-cycle/design-intent-or-midpoint-review) - Select a date and time and click “Confirm” - Add your name and email - Click "Add Guests" and enter the VFS meeting attendees email addresses - Invite all relevant VFS team members, including accessibility support, product owners, and other VA stakeholders - Click "Schedule Event" - [ ] Check this box if you'd like this review to be asynchronous (Please refer to the [Midpoint Review guidance](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/Midpoint-review.1781039167.html) for the difference between a synchronous meeting and an asynchronous review) - [ ] Notify the Collaboration Cycle team of this event with scheduled date/time in #vfs-platform-support ([see Slack Workflow User guide](https://depo-platform-documentation.scrollhelp.site/support/Getting-help-from-the-Platform-in-Slack.1439138197.html)) - [x] Link all artifacts **ONLY** in the Midpoint Review artifacts section below at least two days before the scheduled Midpoint Review. **Do NOT add artifacts to Comments section** **Midpoint Review artifacts** See Platform guidance on [Midpoint Review artifacts](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/midpoint-review#Midpointreview-Artifacts). Platform feedback is based solely on the artifacts provided, as reviewed during the two days before the Midpoint Review meeting. Any work not included in the artifacts below or any ongoing work taking place during the review period may not be reflected in that feedback. Provide links or documents for the following: - [x] Finalized design prototype or mockup - [x] [desktop](https://www.sketch.com/s/1fd4d140-84ad-4301-9c74-d5cebc4a012d) - [x] [mobile ](https://www.sketch.com/s/1fd4d140-84ad-4301-9c74-d5cebc4a012d/p/06F02913-A0E1-4801-9D24-86E8DC71BB17/canvas) - [x] [user flow](https://www.sketch.com/s/1fd4d140-84ad-4301-9c74-d5cebc4a012d/p/293F15EA-9CCC-466C-A3B7-3E54E3111676/canvas) - [x] Specify which pages are included in the review - [x] see linked information in prior bullet point - [ ] ~Research plan~ n/a - [ ] ~Conversation guide~ We've already received some feedback for this functionality during our midpoint review for #57409 Specifically: [Midpoint Review - Content Feedback - Authenticated Experience, Profile, Notification Settings - Default Send Functionality | EPIC #60818](https://github.com/department-of-veterans-affairs/va.gov-team/issues/60818) **Content artifacts** - [ ] Your product’s content source of truth: see our outlines as this sits between two different parts of the profile - [ ] [notification preferences](https://github.com/department-of-veterans-affairs/va.gov-team/tree/master/products/identity-personalization/profile/notification-preferences) - [ ] [contact information ](https://github.com/department-of-veterans-affairs/va.gov-team/tree/master/products/identity-personalization/profile/contact-information) - [ ] ~Github ticket for any relevant static content page and entry point updates for tool or feature (if applicable)~ **IA artifacts** - [ ] ~Please include a link to any [Sitewide Content & IA](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/sitewide-content-and-ia-intake-request) feedback you received, including an IA review document or intake form.~ ##### Platform actions - [x] Midpoint review Slack thread with VFS team: https://dsva.slack.com/archives/CBU0KDSB1/p1687873648521069 - [x] Meeting date/time: 6/29/2023 3:30pm ET #### After meeting ##### Platform actions - [x] If you have midpoint review feedback, create feedback ticket and link to this epic. Once you have completed your review, check the box next to your practice area - [x] Design has completed the review - [x] Accessibility has completed the review - [x] IA has completed the review - [x] Content has completed the review - [x] Update this ticket with the Zoom recording - Recording URL: [Zoom link](https://oddball-io.zoom.us/rec/share/MxyWMd-cyPO3OxY0qKf2WL5iDxOPKARk7CY5Up1C-9hXYK6UBeBti6Ln4rprI1c.xLZvs1RsXKhPBYIS) - Password: 2!i@e@N2 ##### VFS actions - [ ] Review feedback tickets and comment on the ticket if there are any questions or concerns

Analytics Request

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#### VFS actions - [ ] Complete the [analytics request process](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/Analytics-request.1782120453.html) - [ ] Link to the Analytics Implementation and QA Request ticket below

Contact Center Review

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#### VFS actions - [ ] Complete the [Contact Center review process](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/Contact-center-review.1782317061.html) - [ ] Link to the Contact Center review request ticket below

Staging Review

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#### Before meeting ##### VFS actions - Navigate to reference link: [Staging Review Guidance](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/staging-review) - [x] Schedule your Staging Review when ready: - Open the [Calendly staging review calendar](https://calendly.com/collaboration-cycle/staging-review) - Select a date and time and click “Confirm” - Add your name and email - Click "Add Guests" and enter the VFS meeting attendees email addresses - Invite all relevant VFS team members, including accessibility support, product owners, and other VA stakeholders - Click "Schedule Event" - [x] Notify the Collaboration Cycle team of this event with scheduled date/time in #vfs-platform-support ([see Slack Workflow User guide](https://depo-platform-documentation.scrollhelp.site/support/Getting-help-from-the-Platform-in-Slack.1439138197.html)) - [ ] If this product contains any [experimental design](https://design.va.gov/experimental-design/), add the `experimental-design` label and schedule a meeting with DSC to present the research findings. - [x] Link all artifacts **ONLY** in the Staging Review artifacts section below at least four days before the scheduled Staging Review. **Do NOT add artifacts to Comments section** - [x] I confirm the environment is available and test users have been provided. - [x] Please verify your product information in the [Product Directory](https://depo-platform-documentation.scrollhelp.site/getting-started/vfs-product-directory). **Staging Review artifacts** See the related [collab cycle ticket](https://github.com/department-of-veterans-affairs/va.gov-team/issues/57409) for Default Send, I've added the artifacts there See Platform guidance on [Staging Review artifacts](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/Staging-review.1810137181.html#Stagingreview-Artifacts). Platform findings are based solely on the staging URL and test users provided, as reviewed during the four days before the Staging Review meeting. Any test cases not covered or any ongoing work taking place during the review period may not be reflected in those findings. **Product artifacts** - [ ] Staging URL - [ ] Specify which pages are included in the review - [ ] Staging test user information **Note:** Please double-check that you've provided staging access information appropriate for testing the tool or feature. Don't put staging credentials in your va.gov-team ticket; store [test user information, passwords, and tasks](https://github.com/department-of-veterans-affairs/va.gov-team-sensitive/blob/master/Administrative/vagov-users/staging-test-accounts-accessible-example.md) in a .md file in the va.gov-team-sensitive repository. **Content artifacts** - [ ] Github ticket for any relevant static content page and entry point updates for tool or feature (if applicable) **IA artifacts** - [ ] Please include a link to any [Sitewide Content & IA](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/sitewide-content-and-ia-intake-request) of the findings you received, including an IA review document or intake form. **QA artifacts** An artifact that corresponds to each standard in the [QA Standards](https://depo-platform-documentation.scrollhelp.site/developer-docs/quality-assurance-standards). - [ ] [Regression test plan](https://depo-platform-documentation.scrollhelp.site/developer-docs/quality-assurance-standards#QAstandards-regression-test-planRegressionTestPlan) - [ ] [Test plan](https://depo-platform-documentation.scrollhelp.site/developer-docs/quality-assurance-standards#QAstandards-test-planTestPlan) - [ ] [Coverage for References](https://depo-platform-documentation.scrollhelp.site/developer-docs/quality-assurance-standards#QAstandards-traceability-reportsTraceabilityReports) - [ ] [Summary(Defects) reports](https://depo-platform-documentation.scrollhelp.site/developer-docs/quality-assurance-standards#QAstandards-traceability-reportsTraceabilityReports) - [ ] [E2E tests](https://depo-platform-documentation.scrollhelp.site/developer-docs/quality-assurance-standards#QAstandards-e2e-test-participationE2ETestParticipation) (provide a link to the product’s code) - [ ] [Code coverage](https://depo-platform-documentation.scrollhelp.site/developer-docs/quality-assurance-standards#QAstandards-unit-test-coverageUnitTestCoverage) (provide a link to the product’s code) **Accessibility artifacts** - [ ] [Completed accessibility testing artifact](https://github.com/department-of-veterans-affairs/va.gov-team/issues/new?assignees=briandeconinck&labels=a11y-testing&template=a11y-testing.yaml&title=Accessibility+Testing+for+%5BTeam+Name%2C+Product+Name%2C+Feature+Name%5D). For details, see [Prepare for an accessibility staging review](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/prepare-for-an-accessibility-staging-review). ##### Platform actions - [X] [Staging review Slack thread with VFS team](https://dsva.slack.com/archives/C909ZG2BB/p1695763750060569) - [X] Meeting date/time: Friday, October 6, 2023, at 2 p.m. Eastern #### After meeting ##### Platform actions - [ ] Update this ticket with the Zoom recording - Recording URL: https://oddball-io.zoom.us/rec/share/WR8x-ZcsPgnPViXeNyaOIxtLN9SkP127FvaAi5DtN1vREoUHQBPJDFPcM3jN8jbh.md9sZwP5otJSUWRM - Password: 6R#cLsHs ##### VFS actions - [ ] Review the findings tickets and comment on the ticket if there are any questions or concerns - [ ] Close individual findings tickets when the issue has been resolved or validated by your Product Owner. If a team has additional questions or needs Platform help validating the issue, please comment on the issue ticket. - [ ] After launch, [request an accessibility audit from the VA 508 Office](https://depo-platform-documentation.scrollhelp.site/developer-docs/request-support-from-the-va-508-office#RequestsupportfromtheVA508office-AuditRequest). This is required even if no accessibility issues were found during the Staging Review. - [ ] Share ServiceNow ticket number here: ______ - [ ] Close ticket once Privacy, Security, Infrastructure Readiness Review has been completed, VA 508 Office audit is requested, and all other post-Staging actions are complete

Privacy, Security, Infrastructure Readiness Review

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#### VFS actions - [ ] Complete the [Privacy, security, infrastructure readiness review process](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/Privacy-and-security-review.1782317101.html) - [ ] Link to the Readiness Review ticket below #### Platform actions - [ ] Privacy, security, infrastructure readiness review is complete

department-of-veterans-affairs / va.gov-team